Trusted Agent profile
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★★★★★
8,210 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,210 reviews on three platforms, rated 4.9 out of 5 overall.
8,003
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThank you to Ben for his assistance, his helpful attitude has given me many options to consider and I look forward to doing the viewings with him in the coming weeks
Thank you for your lovely review, Nichola! 😊 We're delighted to hear that Ben's assistance and helpful approach have given … More
5/5
GoogleHad lots of questions and queries which were all precicely and professionally discussed with the lovely gentlemen Ben, couldnt have asked for anyone more helpful, thank you.
Thank you for your fantastic review, Robbie! 😊 We're delighted to hear that Ben was able to answer all of your questions and … More
5/5
GoogleHad a good experience viewing with RMJ today. They arranged our viewing quickly at short notice and knew answers to all questions we asked! Would definitely recommend.
Thank you so much for the great review! We’re delighted we could arrange the viewing quickly and help answer all your questions. Best of luck with your property search. … More
5/5
GoogleWe had a great experience buying through Ellie at RMJ, highly recommend!
Thank you so much your 5* review! We're thrilled you had a great experience buying through Ellie. Wishing you all the best in your new home! Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleRuby was very professional and very polite, she didn’t only interact with myself but she took the time to also interact with my daughter! She’s a great agent
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Ruby was professional and polite, and that she took the time to engage so kindly with both you and your daughter. It’s great to know she made such a positive … More
5/5
GoogleEllie was outstanding! I was kept informed with regular telephone calls and her professionalism through every stage helped keep me calm and stress free throughout the whole experience. I can't recommed RMJ Maidstone highly enough.... And THANK YOU again Ellie, you were amazing!
Thank you for the fantastic 5-star review! Ellie truly is outstanding, and we're so glad her regular updates made such a positive difference for you. We appreciate your high recommendation of RMJ Maidstone! Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleLibby has been a great help! And I just met Erin today, whom I believe to be a new addition to their team. She is also very helpful.
Thank you for your 5 star review. It is great to hear that Libby has been able to help you. We wish you all the best. Many thanks, Robinson Michael and Jackson Maidstone Lettings Team
5/5
GoogleJodi, has been a great help with our house and communication with updates.
Thank you so much for the kind words! We're thrilled to hear that Jody provided great communication and support throughout your housing process. Good luck in your new home! … More
5/5
GoogleGreat service. Ben helped me find my dream home. Thank you.
Thank you for your wonderful review, Jackie! 😊 We're thrilled to hear that Ben helped you find your dream home! 🏡✨ That's … More
5/5
GoogleKatie is a very nice person, very friendly and patient, and will go the extra mile to find what you need.
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Katie was friendly, patient, and went the extra mile to help you. We’ll be sure to pass on your lovely comments. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleWas met by Katie at the property who gave me a great tour of the two flats I was interested in. Very professional and polite encounter. Great experience
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Katie provided a great tour and that you found the experience professional and polite throughout. … More
5/5
GoogleI just want to give total thumbs to Katie very lovely and very professional during my view date .She was very composed calm and very attentive to respond to my queries.
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Katie was calm, professional, and attentive during your viewing, and that she was able to answer your queries with care. We really appreciate your kind words and … More
5/5
GoogleHad dealings with Sophia from the Sittingbourne branch - really professional and polite and kept me informed with the viewings on my property.
Thank you so much for taking the time to share your review! We are delighted to hear about your positive experience with Sophia at our Sittingbourne branch, and it is wonderful to know that her professionalism, polite manner, and clear … More
5/5
GoogleTammy and Andy have been very helpful and lovely. Always a good experience with RMJ, top estate agent!
Dear Emily, Thank you for your kind review. We really appreciate your support and are … More
5/5
TrustpilotLacey was great
Me and my family Have been shown around the same property twice by Lacey. She was very professional and we didnt feel rushed at all. She was friendly/polite and sociable. And a credit to your company.
4/5
GoogleJake was knowledgeable and on time . Would recommend for viewings
Dear Jakub, Thank you for your fantastic review. We really appreciate your support and hope … More
5/5
GoogleLacey was very helpful from the start to the end. I highly recommend her.
Thank you so much for taking the time to share your review! We are delighted to hear about your experience with Lacey, and it is wonderful to know that her support and guidance made such a positive difference from start to finish. We truly … More
5/5
GoogleSophia and lacey were extremely helpful and answered all the questions I had regarding the property I was interested in. Both polite well mannered and a pleasure to deal with .highly recommend both the girls to friends
Thank you so much for leaving us such a fantastic review! We are delighted to hear that Sophia and Lacey were so polite, helpful, and attentive to all your questions about the property, and we truly appreciate your kind recommendation to … More
5/5
GoogleSophia was very knowledgeable with all the information at the viewing.
Thank you so much for taking the time to leave us a review! We are delighted to hear about your experience with Sophia, and it is wonderful to know that her property knowledge and preparation made your viewing so informative and helpful. … More
5/5
GoogleMet Sophia at my viewing she was lovely and knowledgeable of the property. Great service
Thank you so much for taking the time to share your review! We are delighted to hear about your experience with Sophia, and it is wonderful to know that her friendly approach and property knowledge provided you with such great service … More
5/5
GoogleI dealt with Ben in the Rainham branch who could not have been more helpful. Thank you.
Thank you for your lovely review, Barbra! 😊 We're so pleased to hear that Ben at our Rainham branch was able to help and … More
5/5
GoogleI would highly recommend Robinson Michael & Jackson for anyone looking to sell their home. From the initial appointment in January through to completion at the end of May, the service was excellent. A special thank you to Tia, who guided me through the sign-up process and made everything clear and straightforward from the start. Angela was outstanding throughout the sales process. She kept me regularly updated, was always professional, approachable, and proactive, and worked hard to keep the sale progressing smoothly. Her communication and support gave me confidence during what can often be a stressful process. The property was marketed well, viewings were managed efficiently, and the team helped ensure a successful completion within a reasonable timeframe. Thank you to Angela, Tia, and the whole Robinson Michael & Jackson team for their hard work and dedication. I would not hesitate to recommend them to family and friends.
Hello, thank you so much for leaving this incredible 5-star review to share your experience with others! We are so pleased you have had a great experience with us - it has been a pleasure working with you! 🎉🏡 …
5/5
GoogleHave recently had dealings with this branch and staff member Ben, he was professional throughout the process. Would use again.
Thank you for your review, Katie! 😊 We're delighted to hear that your recent experience with our branch was a … More
5/5
GoogleThis young man is an extremely helpful young man goes over and above to be helpful. A pleasure dealing with him. Would certainly be happy to do business with Ben again
Thank you for your fantastic review, Rick! 😊 We're delighted to hear that Ben went above and beyond to help and made the … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
