Trusted Agent profile
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★★★★★
8,210 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,210 reviews on three platforms, rated 4.9 out of 5 overall.
8,003
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleTilly was friendly and arranged my viewing very quickly
Thank you for your lovely review! We're so pleased to hear that Tilly was friendly and able to arrange your viewing quickly. We'll be sure to pass on your kind feedback to her. We appreciate your support and look forward to helping you again. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleEllie is helpful and professional, assisting in my first house hunt
Thank you for your kind words! We're delighted to hear that you found our team helpful and professional. We appreciate your feedback and look forward to assisting you again in the future. … More
5/5
Googlegreat company, very helpful and polite would recommend to everyone
Thank you for your 5* review
5/5
GoogleI met Ben at a property on Saturday was nice guy and really easy visit, he managed to get me a weekend viewing as I couldn’t the weekdays👍🏻 …
Thank you for your great review, Louis! 😊 We're delighted to hear that Ben was able to arrange a weekend viewing to fit … More
5/5
GoogleKiran was super professional, always efficient and a delight to do business with throughout the (very speedy) process of selling my late mother's home. Her thorough preparation before first viewing the house set the scene for all that …
Hi Carolyn, thank you for this brilliant review about our senior sales negotiator, Kiran! We are so pleased you have had a memorable experience😊 - RMJ Chatham …
5/5
GoogleRegarding our experience with Robinson Michael & Jackson; at this point (just about to go live) we’re suitably impressed with their service. When planning who to commission for the sale of our property we considered several agents. R,M & J …
Hi Svetlana, thank you so much for this amazing review about your experience so far! We are looking forward to assisting you in this important chapter in your life🏡🎉 - RMJ Chatham …
5/5
GoogleTia has been absolutely amazing throughout the process of putting our house on the market. From the very beginning, she was professional, knowledgeable, and incredibly supportive, helping us achieve the best offer possible. …
Hi Jessica, thank you for leaving this brilliant review about Tia in regard to listing your property with us! We are so pleased you are having a memorable experience with us🎉 -RMJ Chatham …
5/5
GoogleWe have had a fantastic experience with Kiran. From booking our viewing to having our offer accepted in less than 24 hours, everything has been handled quickly and professionally. …
Hi Lara, thank you for leaving this brilliant review about the team, with special mention of Kiran! We are so pleased you had a great experience - RMJ Chatham
1/5
GoogleI had a very disappointing experience with the Chatham branch of Robinson Michael Jackson. …
Hi Kieran, We have no record of you on our system and have not previously been contacted by … More
5/5
GoogleI am happy with the viewing with Ella and move in process managed by Amy, noting the truly excellent level of service, communication and professionalism.
Thank you for your kind review, i know Ella and Amy will appreciate the great feedback! RMJ Lettings Team
5/5
GoogleNever thought I’d be someone to hype up an estate agent but Dallas and his team at RMJ were absolutely brilliant! The second I met Dallas I knew they’d be our agent as he didn’t fluff anything up, spoke with chest and gave me honest answers and opinions - which is exactly what I asked for. Dallas was so proactive, getting the answers our solicitors weren’t able to get, constantly applying the pressure to meet our completion date and we did! Thanks again RMJ at Walderslade, you lot smashed that!
Thanks Rhiannon - We got there in the end!- I'm sure you will love your new house! Dallas & the team
5/5
GoogleWe would highly recommend Robinson Michael & Jackson and Harry, Kendell for their outstanding support during our home purchase. Their dedication, knowledge, and excellent communication made the entire process a breeze. They provided top-tier advice and made us feel secure every step of the way. If you are looking for your dream property, look no further! Best regards for all team RMJ ;) Izabela and Lukasz
Thank You Izabela - we hope you are enjoying your new home from all the team at Robinson,Michael & Jackson
5/5
GoogleExcellent Service by Robinson Michael Jackson. Kendell was very helpful and great at communicating with us. She made the process easier, she provided reassurance and kept on top of solicitors and as this is our first home it was so helpful. Harry showed us around our new home first and he was also helpful and answered our questions. Dallas was always on hand to answer phone calls and also kept on top of solicitors. He was very quick at sending and answering our emails. Overall Kendell, Dallas and Harry all made the process positive and we would highly recommend them (especially if you are buying your first home). We cannot thank you guys enough, thank you for going above & beyond. Kind Regards, Lou & Tiegan.
Thank you Lou - hope you are settling in well, from the team at Robinson,Michael & Jackson Walderslade
5/5
GoogleEllie was so helpful in the process, can’t thank her enough!
⭐️⭐️ Thank you for your lovely feedback! We’re delighted to hear that Ellie was so helpful throughout the process. We’ll be sure to pass on your thanks to her. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleFriendly and helpful.
Hi Robbie, thank you for taking the time to leave a review about your recent experience with us. Kind regards team RMJ Strood
5/5
GoogleFreddie showed us around a house and was great. Very helpful but also very chill, which we liked. He wasn’t pushy and arrogant like some estate agents. A* for Freddie
Hi James, thank you for taking the time to leave a review about your recent experience with us. Kind regards team RMJ Strood
5/5
GoogleI am very satisfied with the service from the entire team. From Erin, who showed us the apartment, to Amy, who gave us all the support with the paperwork, they always responded quickly and attentively. Fernanda and Carlos
Hi Fernanda, Thank you for your review. We appreciate the kind words you have left for the team, i know they will appreciate it. We wish you all the best! RMJ Lettings Team
5/5
GoogleRating only, no written review.
Dear Talveer, Thank you for your lovely feedback. It means a lot to our team, and we're … More
5/5
GoogleI had a great experience working with my RMJ throughout the purchase of my property. They were professional, knowledgeable, and responsive at every stage of the process. Communication was clear and timely, helping to make what can often be …
Hi Dan,thank you for taking the time to leave a review about your recent experience with us. Kind regards team RMJ Strood
5/5
GoogleKitija has been absolutely wonderful throughout our experience with Robinson Michael & Jackson. She kept us updated every step of the way regarding the property and was the person who let us know our offer had been accepted, which was such …
Hi Shannon, thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear how much you enjoyed working with Kitija. Delivering the news that your offer has been accepted is always a favorite moment of ours, and it’s … More
5/5
GoogleI can’t recommend Kitija and the sales team at Robinson Michael and Jackson Strood branch enough! They have been amazing throughout our sale process, very proactive and communicative in dealing with problems as they arose. It gave me great …
Hi Cat, Thank you so much for the incredible review and recommendation! We are absolutely thrilled to hear that Kitija and the rest of the sales team provided such amazing support throughout your sale. We know how important communication … More
5/5
GoogleConsistently helpful and reliable
⭐️⭐️ Thank you for your feedback! We’re really pleased to hear you’ve found the service consistently helpful and reliable. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleExceptional service from start to finish. The team were professional, responsive, and genuinely went above and beyond throughout the entire process. Especially Ellie who made what can often be a stressful experience feel smooth and well-managed. Communication was clear at every stage, and I always felt informed and supported. I wouldn’t hesitate to recommend them to anyone looking to buy or sell a property. Truly a 5-star experience.
Thank you for your 5* review! We know how stressful buying or selling can be, so we're incredibly glad Ellie and the team could make it a smooth process for you. Congratulations on your property journey! Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleThank you Lucy for your time and help , very professional and reliable
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Lucy was professional, reliable, and helpful throughout. We’ll be sure to pass on your lovely comments. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
