Trusted Agent profile
Verified
★★★★★
8,208 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on three platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleLooking a buy to let properties in the Sittingbourne area spoke to Lacey and TJ who were extremely helpful and waiting to see if the offer has been accepted, fingers crossed
Thank you for your review! We are delighted to hear that Lacey and TJ were so helpful with your buy-to-let search in Sittingbourne, and we have our fingers crossed that your offer is accepted. … More
4/5
GoogleGood experience and nice reception
Thank you for your review, Gloria! 😊 We're delighted to hear that you had a good experience and received a warm … More
5/5
GoogleWas looking for a house in the Sittingbourne area, Robinson Michael & Jackson was so helpful.I definitely recommend them!
Thank you for your wonderful review! We are delighted to hear that our team was so helpful during your house search in Sittingbourne, and we truly appreciate your recommendation. … More
5/5
GoogleI had a great experience viewing a property with Ben. Although he's new to the company, you certainly wouldn't have known it. He was friendly, professional, and made us feel welcome from the moment we arrived. He took the time to answer all …
Thank you for your fantastic review, Jordan! 😊 We're delighted to hear that you had such a positive experience viewing a … More
5/5
GoogleFriendly and informative
Thank you for your review, Victoria! 😊 We're delighted to hear that you found our service friendly and informative. 🌟 … More
5/5
GoogleI recently had a show round a lovely presented house. Emma who showed us round had all the answers we had questions for. We highly recommend Robinson Michael and Emma for helping us.
Thank you for your lovely review, Courtney! 😊 We're delighted to hear that you had such a positive experience viewing the … More
5/5
GoogleMia was amazing when we were selling our home. She found a buyer so quickly and was so helpful with regular updates. I wouldn’t go anywhere else but RMJ Gravesend to sell or buy a property!
Dear Georgia, Thank you for your lovely feedback. It means a lot to our team, and we're … More
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Hi Alfie, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
GoogleSophia was so friendly and welcoming. She was easy to talk to and was just super helpful. It was a pleasure viewing the houses with her as she took her time to explain everything and I really felt that she did not rush me and really let me ask all the questions I wanted. Thank you.
Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you had such a positive viewing experience with Sophia, and that her welcoming approach, patience, and helpful guidance gave you all the time … More
5/5
GoogleHad a house viewing with Sophia. Very helpful and informative with the property. Wasn’t rushed around the property and was able to take my time. Thank you
Thank you so much for taking the time to leave us a review! We are delighted to hear that you had such a great viewing experience with Sophia, and that her helpful, informative guidance allowed you to take your time and explore the property … More
5/5
GoogleRating only, no written review.
Hi Harry, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
GoogleFive stars due to Jess being very helpful
Hi Ben, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
GoogleI had a very good experience with Ruby😁😁 …
⭐️⭐️ Thank you for your feedback! We’re delighted to hear you had a very good experience with Ruby. We’ll be sure to pass on your kind words to her. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleThe local team at Robinson Michael and Jackson letting for Medway is very helpful. They are vey professional and efficient from start to finish and resolved any issues very quickly. Special thanks to Michaela, Ellie, Kelly, Jessie, Katie, Stacey, Ruby. Tam M
⭐️⭐️ Thank you so much for your wonderful feedback, Tam! We’re delighted to hear that the Medway lettings team provided such professional, efficient, and helpful service throughout. It’s fantastic to know the team were able to resolve any … More
5/5
GoogleRating only, no written review.
⭐️⭐️ Thank you for the 5 stars, Gboyega! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleAll the lovely guys at this branch have been amazing not to mention flexible and patient. We finaly got out dream forever home.. x
Thank you so much for your wonderful review! We are absolutely delighted to hear that our team was able to support you with patience and flexibility, and we couldn't be happier that you have finally secured your dream forever home. … More
5/5
GoogleNikki and her team has been absolutely brilliant in terms of communicating all the details and proceedings. As I live quite far away from the property they have helped me in dealing with the contractors as I had to carry out some renovations work prior to letting out again.
Thank you so much for taking the time to leave this wonderful review! We know how stressful it can be managing a property from afar, so we are thrilled that Nikki and the team could take that weight off your shoulders by coordinating with … More
5/5
GoogleVery professional and helpful from start to finish , highly recommended
Thank you for your lovely review, Carly! 😊 We're delighted to hear that you found our service professional and helpful from … More
5/5
GoogleSpoke with Josie today and she was very helpful and professional. Iam looking forward to working with her to find a property.
Thank you so much for leaving us a review! We are delighted to hear that you had such a great experience speaking with Josie today and that you found her professional and helpful. She will be thrilled to guide you through your search, and … More
5/5
GoogleTJ was a helpful estate agent, always quick to respond and made the whole process smooth and stress-free
Thank you so much for your great review! We are delighted to hear about your experience with TJ, and it is wonderful to know that his prompt responses and helpful support made the process so smooth and stress-free for you. … More
5/5
GoogleRating only, no written review.
Hi Craig, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
GoogleRating only, no written review.
Hi Kelly, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
GoogleLacey and Sophia was very professional would highly recommend
Thank you so much for your wonderful review! We are delighted to hear that Lacey and Sophia provided such professional service, and we truly appreciate your high recommendation. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
