Trusted Agent profile
Verified
★★★★★
8,208 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on three platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleSpoke to Lacey, Tj and Tilly were excellent and very helpful would highly recommend
Thank you for your fantastic review! We are delighted to hear that Lacey, TJ, and Tilly provided such excellent and helpful service, and we truly appreciate your high recommendation. … More
5/5
GoogleNothing but postives to express when dealing with the company all credit due to Ben who had dealt with me. Went Above and beyond.
Thank you for your wonderful feedback, Peter! 😊 We're thrilled to hear that your experience with us was such a positive one. Ben will be delighted to know that his efforts were appreciated, and it's great to hear that he went above and … More
5/5
GoogleBen was so helpful in the process, great service
Thank you for your feedback, Steve! 😊 We're delighted to hear that Ben was so helpful throughout the process and that you received great service. Your kind words mean a lot to the team, and we'll be sure to pass them on to Ben. ⭐ … More
5/5
GoogleJess was great, very professional and a credit to the team at RMJ Rainham. We found her to be personable and quick to respond to our queries.
Thank you so much for your wonderful review, Terry! 😊 We're delighted to hear that Jess made such a positive impression. It's … More
5/5
GoogleEllie was super helpful with answering questions regarding renting out my property Thankyou so much for all your help
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Jessie and Ellie have been amazing in helping you find your new rental property. We really appreciate your recommendation and kind words about the team. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleJessie and Ellie have been amazing with helping me look for a new rental property I couldn’t recommend them enough, lovely team !
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Jessie and Ellie have been amazing in helping you find your new rental property. We really appreciate your recommendation and kind words about the team. From Kelly & the Lettings Team ⭐️⭐️
1/5
GoogleWent to see a property was half hour late due to traffic but I kept calling to say we will be running late they did not tell us to rebook and said to be there no later then 6pm we came 5 mins before 6pm greeted by a rude estate agent. I can understand we were late but the attitude was uncalled for. Will not be using your service!
Hi Jas, were really sorry and saddened to hear the above. We always aim to offer the best customer services as our many reviews show. We normally allow a 10 minute window for difficulties in arriving and we accommodated 25 minutes in order … More
5/5
GoogleHad a conversation with Lacey today would very much recommend she knows a lot about her role was very informal and gave a lot of information would continue to recommend to everyone
Thank you for your fantastic review! We are delighted to hear about your positive experience with Lacey, and we truly appreciate your kind feedback regarding her knowledge, helpful approach, and your willingness to recommend us. … More
5/5
GoogleHad a viewing with Sophia and she was brilliant great customer service and very friendly , helpful with all the information I needed to know would definitely recommend!!
Thank you so much for your fantastic review! We are delighted to hear that you had a brilliant viewing with Sophia, and that her friendly, helpful service gave you all the information you needed. We truly appreciate your recommendation. … More
5/5
GoogleRating only, no written review.
Thank you for taking time to leave us a 5 star google review. Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
5/5
GoogleI'm delighted to share my positive experience with Kiran and Angela at Robinson Michael. She was incredibly kind, helpful, and kept me consistently updated throughout the process. I had a wonderful experience and highly recommend their services!
Hi Abdulsamet, thank you so much for this brilliant review about our senior sales negotiator, Kiran and our sales progressor, Angela. We are so pleased you had a pleasant service from start to finish! Wishing you all the best🎉🏡 - RMJ Chatham …
5/5
GoogleHI RMJ Id like to say a big thankyou to you and your team Particularly Jody who has been amazing - professional - patient particularly …
Thank you so much for your Review! Congratulations on exchanging. We are absolutely thrilled to hear how much Jody’s patience, professionalism, and weekly updates meant to you during the process.Wishing you both all the very best with your … More
5/5
GoogleJody has been absolutely fantastic throughout the entire process. She has been incredibly helpful, knowledgeable, and proactive every step of the way. Nothing has ever been too much trouble, and she has consistently kept us better informed …
Thank you for the fantastic review! We’re so glad to hear you’re enjoying working with Ellie and the rest of the team here. We look forward to continuing this positive experience with you, thanks again for the 5 stars!
5/5
GoogleNice experience,good customer service
Thank you for taking the time to leave us a review! We are delighted to hear that you had a nice experience with us and enjoyed our customer service. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you and them with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson
5/5
GoogleVery friendly and professional service. Excellent communication throughout the whole process of selling. I would highly recommend.
Thank you for your kind words and recommendation! 😊 We're delighted to hear that you found our service friendly and professional and that our communication helped make the selling process smooth and straightforward. 🏡✨ It was a pleasure … More
5/5
GoogleRating only, no written review.
⭐️⭐️ Thank you for the 5 stars, Greg! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleRyan and Jess provided an excellent valuation of my property and took fantastic photos that really showed it at its best. They have kept in regular contact throughout and are always quick to respond to any questions. Professional, friendly, and reliable service from start to finish. Thank you very much, highly recommend!
Thank you for your fantastic review, Matthew! 😊 We're delighted to hear that you were pleased with the valuation and … More
5/5
GoogleThey are very helpful and very supportive to find out my property. I have no hassle after I confirmed the property.
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that the team were helpful and supportive throughout your property search, and that everything was smooth and hassle-free once you confirmed your property. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleOutstanding professional service from Robinson Michael & Jackson in Rainham in the sale of my father’s house. Despite much interest, and offers, which fell through, their perseverance in …
Thank you for your wonderful review, Jeff! 😊 We're delighted to hear that you received outstanding service from the team at … More
5/5
GoogleHi we was very happy with your service from day one could not fault you at all
Hi Ricky, thank you for this brilliant google review! We are very happy to be working with you. - RMJ Chatham
5/5
GoogleExcellent experience from Sophia. Very professional and approachable, really understood what we’re looking for in our next move.
Thank you for your fantastic review! We are delighted to hear that you had an excellent experience with Sophia and that her professionalism, approachable nature, and understanding of your needs made such a positive impression for your next … More
5/5
GoogleMia was very friendly and helpful. Would recommend.
Dear Greg, Thank you for taking the time to leave us a review. We're so pleased you had a … More
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Todd! ⭐😊 We're really pleased to hear you had a positive experience with us. 🌟 Your … More
5/5
GoogleEmma was very helpful and explained everything in detail about the house very welcome. Adeel
Thank you for your kind review😊 We're delighted to hear that Emma was so helpful and took the time to explain … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
