5/5
GoogleWe have had a positive experience with RMJ when selling our house. The staff are generally proactive and professional.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,208 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on four platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)298 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)101 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)87 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)49 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)152 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL799 reviews · 798 on Google (4.9)20 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHuge thank you to RMJ. All the team there, throughout the sale process have been absolutely fantastic. I wouldn't hesitate to use them again.
5/5
GoogleFirst class very professional big thank you to all at Gravesend office, for the service you have provided. Can recommend whether selling or buying. many thanks. Would use your services again.
5/5
GoogleExcellent service from the first meeting with Andy right through to the end of the sale, with great support from Jo the sales progressor. I Would highly recommend using Robinson Michael and Jacksons in Gravesend
5/5
GoogleAs a buyer, it was really helpful having a sales Progressor from Robinson Michael and Jackson to facilitate the communication & obstacles between the parties. Amazing work from Jo.
5/5
GoogleI liked the way you and your team worked well and placed our interest first. Fantastic. You exceeded our expectations by far. I will strongly recommend you to anyone who is selling and buying a property.
5/5
GoogleTom did the job, great service from all the team who helped make my move as smooth as possible. Third time I've used them in the last 20 years and would definitely recommend to all
5/5
GoogleAndy has been absolutely amazing during the sale of our home and took all the stress from us onto himself and managed this smoothly and efficiently from start to finish. Cannot recommend him enough, thank you
5/5
GoogleExcellent service throughout the entire process of purchasing our property. Jo and Ben kept us regularly updated and were absolutely brilliant. I would highly recommend Robinson & Jackson!
5/5
GoogleRobinson Michael and Jackson really made our dream move a reality and stress-free. The staff were all very nice, responsive and helpfull especially Abigail. Thank you so much. Olabisi x.
5/5
GoogleExcellent swift service received from here. Massive thanks to Abi who helped me secure a place that I really liked and kept me well informed. Also a big thanks to Chloe who was always very willing to help. Highly recommend this place!
5/5
GoogleDon't get discouraged by the initial feel about a hard sell on the Guys. This is the thing you actually want from them, because allbthrough the buying process they were #OnIt. Thanks to these guys I am a happy owner of a property! And in less than three months!! Jo and Andy were especially helpfull. Thanks RMJ Team!!
5/5
GoogleWe have found the team at Robinson Michael & Jackson to be professional polite and a pleasure to do business with. Jo Rossiter was a great help in managing our recent sale .
5/5
GoogleFantastic sales and after sales team. Our house was sold within a week. The after sales team kept me informed and sane throughout the process. Definitely not the cheapest estate agents but the team are worth it.
5/5
GoogleLike to say they are the best in town no matter you are selling or buying. Andy the manager explained all the process very well in the beginning. And later Jo Rossiter took it over and dealt very professionally. Would 100% recommend them. Thank you all RMJ team.
5/5
GoogleWhen you are a first time landlord it is the most daunting experience ever! Chloe from RMJ just wiped away every fear. She said 1 week at the most it would be all over and i did not believe it!. Where do i begin??? From the first meeting she took control. She pointed us to handy men, carpet fitters everything we needed to make it a seamless transaction. She held our hand through it all. I could call her at any time of the day and this is what makes it all special. She was not this sales executive that would frighten your with jargon! Another thing is the RMJ portal for landlords which is so 21st century. I am one delighted woman. My property is on rent yeh!!!!!!!!!!
5/5
GoogleThe staff at Robinson, Michael and Jackson gravesend are very helpful and are happy to assist in any way they can. We bought our house 13 years ago through RMJ and we bought our new house through RMJ in Strood. An outstanding service in every part of the buying and selling process.
5/5
GoogleProfessional, helpful, friendly. What can I say? These guys tick all the boxes. Our house was sold so quickly they didn't even have a chance to send out the leaflets to prospective buyers. We would definitely recommend them to anybody.
5/5
GoogleBig thank you to Jo, Andy and the team at Gravesend for their support while we purchased our first house during the Covid-19 period. They were constantly keeping us informed and supported throughout the process. Thanks, Emily and Vidal
5/5
GoogleExcellent service start to finish, the team at RMJ were all ever so helpful especially Jo - who was always chasing and solving all the unexpected issues that we were being faced with, in order to assure that we could complete ASAP. Would highly recommend them as the support, service and team was brilliant.
5/5
GoogleSuch a good service. Always on hand whether in the office or working from home. Staff so attentive and helpful. Would recommend to anyone looking to sell or buy. Reece, Lily, Jo and Andy have helped me get this sale over the line as quickly as they possibly could.
5/5
GoogleWe used Robinson Michael & Jackson, to sell a and buy a property, which was an extremely stressful process. The team at RMJ handled the situation with great professionalism, support and kindness. I would like to thank you all at RMJ - Reece, Lily, Andy, Tom, Jo and Nicola.Thank you for your excellent service. I would highly recommend using RMJ to sell/buy a property in the future. Thank you again 😊
5/5
GoogleI first began dealing with RM&J Gravesend half way through 2019 when I purchased a property and it was Jo Rossiter who seriously got me through what was sometimes a long and tiresome process. It is now 2020 and they have now assisted me in renting out a property. The process was seamless with the 'valuation' taking place on the 6th of Jan and by the 30th the property has been let with the tenancy starting as of today - thanks to Chloe and Abi! Highly experienced and friendly staff with great customer service.
5/5
GoogleRecently sold a house through the Gravesend office . Initially thinking of approaching a few agents for alternative quotes . They did not discourage me from doing that , but I decided just to use them without looking elsewhere as when they visited me they demonstrated that they knew the area well. All through the process everyone I came in contact with at the office was very professional and very helpful when I had questions or queries . They kept me updated through the whole process. I would not hesitate in recommending them .
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
