Trusted Agent profile
Verified
★★★★★
8,208 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on three platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleKatie has been absolutely amazing! If we move in the future we will definitely be using RMJ! Appreciate all your help and reassurance!!! XxPositiveProfessionalism
Hi Olesija , Thank you for such a lovely review and positivity towards the team, we all send you all the best for the future. Many thanks
5/5
GoogleI was really impressed by the quality of service I received from the team. Excellent communication throughout the flat selling process. No question was to small to answer and I felt supported by the Robinson Michael & Jackson team. I would highly recommend them if you are selling your house.PositiveResponsiveness, Professionalism
5/5
GoogleVery helpful and professional throughout! Always at the end of the phone/email if we had any questions.PositiveResponsiveness, Professionalism
Dear Sarah. Glad to have been of service. Good luck with the move on Friday.
5/5
GoogleThe process of letting my property a 2nd time through Chloe was super fast with excellent service. Had a handful of viewings arranged only after 2 days of the property being on the market with 2 offers coming in at the asking rent and then let agreed. The online viewing of the property advertisement was great with a detailed virtual video tour uploaded that nicely showcased it.PositiveProfessionalism
Hello Sandip, thank you for your review. Was a pleasure working with you as always! - Chloe, RMJ
5/5
GoogleDealing with Stacey at RMJ is easy and hassle free. She is professional, diligent and attentive. She is an asset to her business. I would highly recommend Stacey abs all the team at RMJ.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the review Gordon and we are very happy you are pleased with the service! We look forward to working with you on future properties. Kelly & the lettings team.
5/5
GoogleThank you to Jo and team for all your hard work during these tough times. Many thanks Mr & Mrs CaseyPositiveProfessionalism
5/5
GoogleA very attentive service from some very easy to deal with people. They really did make a sometimes stressful process easy to deal with.PositiveQuality
5/5
GoogleThank you Abbie Hoffman and Stacey Greenwood for the professional skills and patience you have shown in helping me rent my first house.PositiveProfessionalism
Thanks Daniel, wishing you all the best - The Lettings Team
5/5
GoogleThroughout the whole experience Abbi was informative professional nd most of all friendly. It was a pleasure doing business with them .PositiveProfessionalism
5/5
GoogleRobinson Michael & Jackson came to my rescue when previous estate agent had failed to assist in the sale of my house and found a buyer more or less straight away , Although the new buyers solicitors proved to be a little problematic Andy and Jo where very proactive and got the sale completed 😀 In fact everyone I spoke to at RM&J where polite and professional Can't recommend them enough, if I sell / buy again it would definitely be through them !PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your review. It was a pleasure working with you. All the best.
5/5
GoogleHonestly can’t rate this place high enough they gave me and wife an outstanding service and went well out their way to help us find a perfect place to rent, Chloe was so helpful and was always on the ball with it, suggesting and finding places for us taking us to view when it best suited us if you’re ever looking for some where I would highly recommend them!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleBig thanks to Jo, Nicola and Andy from RMJ Gravesend. The sales progression team were highly focussed in helping us push through our purchase pre Xmas to ensure we didn’t miss out on our Mortgage deal. Considering the time of year and covid restrictions in place, we were impressed they managed to get it through so quickly. If only solicitors were as focussed and committed as you guys! Thank you team Gravesend, much appreciated 😊PositiveProfessionalism
5/5
GoogleChloe and her team were excellent in finding a tenant for our house. Would recommend Robinson Michael over other estate agents as they get the job done, and do it well.PositiveResponsiveness, Quality, Professionalism, Value
Hello Mrs Leonard, thank you for your comments. Wishing you all the best in your new sunny home, was a pleasure working with you both. Best wishes, Chloe & The Team.
5/5
GoogleWe have used RMJ Lettings for the past 3 years when renting our property and we have always found them to be professional, helpful and responsive. Chloe and Abbie have been fantastic with the service they have provided us, we would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI sold my house with the help of Robinson Michael & Jackson's Gravesend Branch. It was a pleasant and stress free process. Big thank you to Jo, Andy, Emma and Emma. Will recommend their services to friends and familyPositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe had 3 estate agents out to value our property. Reece Cox from Robinson Michael and Jackson was by far the most professional and the only one to follow up from that appointment. The team made the process of selling our house easy. We would like to give a special mention to Nicola Hodge who constantly kept us up to date on the progress of the chain. We would fully recommend using their services.PositiveQuality, Professionalism
Dear Andrew. We really appreciate your feedback and the special mentions to both Reece and Nicola. It was a pleasure working with you. Thank you.
5/5
GoogleI sold my mum's house through Robinson Michael & Jackson. I found them to be very professional very good value. They kept me updated through out the sale. I highly recommend then to anybody buying or selling a property thank you all for your helpPositiveResponsiveness, Professionalism, Value
5/5
GoogleWe can't thank Andy and his team enough... when our first offer fell through they were straight on the case putting the house back on the market and arranging viewings, by the following month we'd sold this time successfully! Professional all the way keeping us updated and a special thank you to Jo Rossiter. Would highly recommend and would give more than 5stars if I could.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have used Robinson Michael and Jackson on several occasions and once again they performed their magic. I found them responsive to my many questions, they were patient in finding the right buyer, and while they were slower to issue a memorandum of sale this was so that I was protected and our buyer was a good one! However, i was also impressed as they were helping me to find a house for I could move the family and with various complex disability requirements that was not n easy ask. You guessed it we are also buying from the same branch. This is why I like selling with RMJ...because they are so easy to buy from! Thanks to Lily, Andy, Jo and the team who made a tricky process less tricky! JezPositiveResponsiveness, Professionalism
Thank you for your review. Hope you are enjoying the new house.
5/5
GoogleWe have let out our property for over a year now through Robinson Michael & Jackson and its been a great experience. Sarah-Jane, Kelly, Samantha and the whole The Property Management Team are so helpful and friendly. All of the queries we ask are answered in the most professional and honest manner, and the team are always there to help whenever we need assistance. They are very responsive and go above and beyond to provide an amazing service. We would thoroughly recommend Robinson Michael & Jackson to anyone looking to let their property :)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe RM&J team, especially TJ, provided with me updates in all matters, were very helpful & honest and achieved an excellent sale for me.PositiveResponsiveness, Quality, Professionalism, Value
Hi Christopher. Thank you for your kind words, we’re pleased for you.
5/5
GoogleI found Dallas and all the staff at walderslade very professional Sold my house very quickly would highly recommend them ten out of tenPositiveProfessionalism
5/5
GoogleExcellent team. Thanks for your help 👍 …PositiveProfessionalism
5/5
GoogleFantastic Service would 100% recommendPositiveResponsiveness, Quality, Professionalism
Hi Lewis We thank you for your review and were happy with the service provided. Wishing you all the best for the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
