5/5
GoogleGood experience friendly and don't pressure you
Agent replied · 1 October 2023
Dear Paul. Thank you for your review. We hope you are happy in your new home.
Trusted Agent profile
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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,208 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on three platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)298 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)87 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)152 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL799 reviews · 798 on Google (4.9)20 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleProvided excellent communication and customer care, thanks for all your help!
5/5
GoogleVery helpful and efficient service from all concerned with this transaction , thank you .
Agent replied · 1 October 2023
You are more than welcome and thank you for using us and taking the time to say a few words.
5/5
GoogleI will definetely recommend them Everything was fine,smooth and not too much headache Thank you
5/5
GoogleVery pleased with the service we received, there were delays well out of their control but we were kept informed throughout
5/5
GoogleFriendly Efficient amazing would definitely recommend these guys to my friends and family thank you again for helping us to get our 1st family home thank you and keep up the good work
Agent replied · 1 October 2023
You are very welcome. Thank you.
5/5
GoogleWe bought and sold through RMJ, smooth process and good communication
Agent replied · 1 October 2023
We really appreciate you taking the time to give us a review and rating for our services. We hope you are very happy in your new home.
5/5
GoogleVery happy with the service provided. We have used this business several times and have always been more than satisfied. We would definitely recommend them
Agent replied · 1 October 2023
Thank you Jayne for your positive review. It was a pleasure working with you again.
5/5
GoogleI can completely recommend RMJ the service was faultless, communication was floorless and they stepped in to helped push the sale over the line when called upon..... Top Job Thank You
Agent replied · 1 October 2023
Was our pleasure and glad you were happy with everything we did for you. Thank you.
5/5
GoogleWhat a great experience I had as the sale of property went so smoothly, I was kept informed throughout by the team. Great staff, Great team, great experience. Once again thanks for everything
Agent replied · 1 October 2023
Thank you so much Ranbir for leaving us a review and rating. It was a pleasure as it always is to look after you and no doubt we will hear from you again in the future.
5/5
GoogleGreat service, sold our house within 2 weeks of being on market and for more than asking price! Would definitely recommend.
5/5
GoogleThis is the 2nd time I’ve dealt with this company,and from beginning to end it’s been straight forward with no hiccups, very professional service, I dealt with 3 ladies,Chloe,Hollie and Abbie, who couldn’t be more helpful and are a credit to the business. Thankyou all very much.
Agent replied · 1 October 2023
Thank you for your review Terry, you've been a pleasure to work with. All the best - Chloe RMJ
5/5
Googlean excellent service from jo and all staff members who helped at RMJ . kept us informed at all stages of progress on house move. professional and efficient. thankyou
Agent replied · 1 October 2023
Your review is really appreciated and glad you were happy with your service. We hope you are very happy in your new home.
5/5
GoogleAm delighted with the service from RMJ, from my initial enquiry to completion of sale. I was kept updated with progress very promptly. Would definitely use RMJ again.
Agent replied · 1 October 2023
So glad you were happy with our service. We hope to work with again in the future.
5/5
GoogleRobinson Michael & Jackson were amazing in dealing with the purchase of our property, they were always there even when they wasn't sure of an answer they would come back to you, Jade, Lilly and Jo were terrific and I would highly recommend them
Agent replied · 1 October 2023
Hi Kerstie. Thank you very much for making time to post a review. We hope you love your new home.
5/5
GoogleThank you for the very smooth sale of the property. You communicated effectively at all times and responded promptly when required. I would recommend Andy Plaistow in particular and feel that everything went to plan.
5/5
GoogleThe team were there every step of the journey. Some delays faced due to covid but they were always able to keep up communication and give the necessary push to get the sale over the line. Would definitely use again.
Agent replied · 1 October 2023
Thank your for you review. Much appreciated.
5/5
GoogleHad a great experience with them as a buyer, they helped speed thing along with our solicitor a few times and were always happy to answer questions when needed.
Agent replied · 1 October 2023
Dear Uri. Big thanks to you for your review. We hope you are happy in your new home. Andy and the team at RMJ.
5/5
GoogleGreat estate agent, they understood the market, house valuation was on point and sold my house within two days, I am a very happy client and I will definitely use them again 👏🏾👏🏾👏🏾👌🏾 …
Agent replied · 1 October 2023
That’s great to hear and working with you has been our pleasure. We look forward to working with you again in the future. Hope you get the keys soon to your new home. Thank you. Andy and the team at RMJ Gravesend.
5/5
GoogleThe entire team of this company are very professional and helpful throughout the process of acquiring our new home. I will recommend and use them in future. Thank to the entire team.
Agent replied · 1 October 2023
Thank you for giving us a review. It’s lovely to hear that the whole team were appreciated. It did go through fast as well which was amazing. If you need any help in the future we are only a phone call away.
5/5
GoogleWe purchased a flat through Robinson Michael & Jackson recently and it was a pleasure dealing with them. They guided us through the whole process and Jo in particular always kept us informed and helped us through the negotiations.
5/5
GoogleI’m glad to work with Robinson Michael & Jackson specially Andy and Reece. They are very much supportive and always give better and suitable advice. There guys are very much professional do there best to make me satisfied .
Agent replied · 1 October 2023
Thank you
5/5
GoogleFantastic effort from Andy and his team of professionals dealing with our sale. Considering the length of the chain, time of year and Covid restrictions we cannot believe how smoothly things all went. Would highly recommend. 5 big stars!!!
5/5
GoogleOur experience with RMJ was a very stressfree one they were very helpful and there was always someone on the end of the phone to help with any queries or give advice especially Jo. I would highly recommend them to sell your home.
Agent replied · 1 October 2023
Thank for you kind words and we are very pleased that you are happy with our service. All the best Andy and the team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
