Trusted Agent profile
Verified
★★★★★
8,208 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on three platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleA fabulous job done and extremely professional - the sale went through without a hitch. Thank you
Thank you for the review Maria, I know you had a real job over the last few years to get things in place to sell the property. I am glad the sale went as smooth as it did. Lee and the team
4/5
GoogleReally pleased. Thanks to Lee & James especially who kept me informed and chased through toward the end of the sale. Thank-you!
Thanks for the review Glen, we hope you enjoy your new start in your new property! Lee and the team
4/5
GoogleCharlie (Asst Manager) and Ryan were absolutely outstanding. Fantastic service from both.
Thanks for your review Chris. Charley and Ryan are grateful for the kind words. Lee and the team
5/5
GoogleFast response times from Kelly, Natalie and Nikki and they went above and beyond on several things. Would recommend them!
5/5
GoogleGreat service from the team at RMJ. Very happy that I used them for my sale.
Thank you Linda, we are very happy you beat the stamp duty deadline! See you on moving day! Charley and the team
5/5
GoogleVery pleased with the way the whole sale was conducted. Always kept informed of viewings and feedback following the viewings.
Thanks for the review Leon, much appreciated. Now we need to get your daughter moved in to her new place! Lee and the team
5/5
GoogleFriendly team with a good knowledge of the local area who worked hard for us to get a quick but fair sale on our property.
5/5
GoogleWhat a great team, Shannon,Ellie and Courtney. Whenever a maintance issue needs to to dealt with they sort it straight away. Thankyou ladies
5/5
GoogleShannon has been a pleasure to deal with, always on hand to assist with any queries that I have with my tenants.
Hi Lauren, thank you for the review - Kelly & the lettings team.
5/5
GoogleThe team at Robinson Michael & Jackson were extremely helpful and responsive through the whole process - highly recommended!
Thanks for the review Mike, the process went extremely quickly. You did everything we asked you to do and it has been an absolute pleasure. Lee and the team
5/5
GoogleCourtney and Shannon have looked after us promptly and efficiently for many years. Cant praise them highly enough.
5/5
GoogleExcellent service from Kelly Creed and her team! Would highly recommend this agency over their competitors
Thank you Charlie and we wish you and Connor all the best in your lovely new home. Kelly & The team.
5/5
GoogleI just wanted to take the time to thank Charley Germaney for everything she has done, going above and beyond to make sure everything went through and keeping me up to date every step of the way... amazing, thank you again for everything Charley!
Your welcome Michelle! We hope you enjoy your lovely new property! Lee and the team
5/5
GoogleVery happy! Friendly, professional and helped me with chasing the solicitors so thank you, especially Lee! Would 100% recommend!
Hi Abbie, we are happy too! Thank you for all you help with your solicitor, it would not have happened without you. Look forward to giving you the keys on Friday! Lee and the team
5/5
GoogleVery pleased with the responsiveness of the team. They have been very professional and accommodating. I would not hesitate to use again.
Thank you for the feedback Brogan, we would be delighted to help you again. Lee and the team
5/5
GoogleIt was a good choice! Very helpful all the way through the very complicated exchange. Would be even worst without RMJ support. I do recommend them.
Thank you Monika, you were fantastic throughout the whole process and really did your part to make it all happen with a day to spare on the stamp duty deadline! We wish you every happiness in your new home. Lee and the team
5/5
GoogleGreat experience - Courtney has always been really helpful, professional and very knowledgeable every time we speak to her!
5/5
GoogleI am looked after by Stacey. She is really professional. Also she responds to my queries very efficiently. I will definetely recommend.
Thankyou for leaving us and Stacey a review. We wish you all the best in your new home. Kelly & the lettings team.
5/5
GoogleI have been extremely satisfied with the service I have received from Robinson Michael & Jackson. Very good service. Very helpful, would use again any circumstances.
Thank you very much for the review! We will have the keys ready for you on Friday for completion! See you then, Lee and the team
5/5
GoogleI rent for a much sought after property. Kelly, Stacey & Libby where very helpful and provided guidance to progress. The online portal was very helpful as well
Thank you for your review Paul, we hope your move went well and that you have settled in nicely to your new home.
5/5
GoogleLee Franklin led from the start and kept with it through what for him was a challenging sale. In particular Obtaining the facts about the buyer from February to October through Covid etc. etc home teaching as well !!!!!!
Thanks for the review John! We could write so much about your sale but no one would believe us! I am so glad completed the sale for you. Lee and the team
5/5
GoogleRecently purchased a property with rainham branch. Very grateful for all their help. Was kept updated with the purchase throughout. Would highly recommend
Thank you John, it was our pleasure to assist on your purchase. We wish you every happiness in your new home. Lee and the team
5/5
GoogleThanks Kelly and Nikki for your amazingly quick service, finding, vetting and helping our tenant to move in under a month. You're both superstars!
Hello Steven, as always a pleasure working with you. Thank you for the business, Kelly & the team.
5/5
GoogleThis was the first time I used RMJ letting services. Kelly and Stacey were extremely professional, responsive and approachable. I would certainly recommend them!
Thank You Afshan, we look forward to working with you in the future - Kelly & Lettings Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
