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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,208 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,001

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Robinson Michael & Jackson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

From the start of my purchase process with Robinson Michael & Jackson in Chatham, Kent, I found the team to be friendly, helpful and professional. They were always …

Andy · 8 October 2021 · Robinson Michael & Jackson Chatham & Rochester

5/5

Google

Robinson Michael & Jackson stood out as one of the most professional teams we invited to sell our late fathers house. We have not regretted the decision to ask them to act on our behalf and throughout the selling process they have always …

Andrew · 8 October 2021 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 6 June 2023

Thank you for the feedback Andrew it means a lot to us, we wish you all the best for the future! Thank you - from all the team at RMJ

5/5

Google

It took a while but what with everything that has been going on this past 18 months. RMJ stayed positive throughout the whole process, and were there to support me through three different buyers. Finally their perseverance paid off. Very …

Claire · 8 October 2021 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 6 June 2023

Thank you for your patience Claire!

5/5

Google

We have recently bought a flat via Robinson Michael & Jackson, and have had a very good experience , it is the 2nd time we have used them (all be it 2 different branches) and can say that it has been a pleasure, they have been in contact …

Nichola · 8 October 2021 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 6 June 2023

Thank you Nichola its been a pleasure we wish you all the best. thanks from all the team.

1/5

Google

Rating only, no written review.

Mu · 2 October 2021 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 October 2023

We do not have a record of your name on our database, can you please elaborate on your review so we can understand what has gone wrong and if we can do anything about it. Lee and the team

4/5

Google

Rating only, no written review.

Susan · 2 October 2021 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 October 2023

Thanks for the review Susan, we hope you enjoy your bungalow in Upchurch! Lee and the team

4/5

Google

Rating only, no written review.

Trudy · 2 October 2021 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 October 2023

Thank you for the review Trudy, we hope you enjoy your new life in Dorset. Lee and the team

5/5

Google

They have good customer service

Julius · 2 October 2021 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 October 2023

Thankyou Ariyo. We hope that your move went well, best wishes -The lettings Team.

5/5

Google

Always helpful in our long battle.

Czeslaw · 2 October 2021 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 October 2023

Thank you Czeslaw and Monika. We shall never have to deal with those solicitors again! Every time we thought they were ready, they came back with more outstanding information or additional enquiries. We are very happy to have assisted on your sale and your purchase. We wish you every happiness in your new home. Lee and the team

5/5

Google

Couldn't have been more friendly and helpful!

William · 2 October 2021 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 October 2023

Thanks for the review William. Thank you to you and your solicitor who made this happen with hours to spare! Was certainly a team effort all round. Enjoy your new home in Darland. Lee and the team

5/5

Google

Kelly Creed as Manager very Help full and professional services

J · 2 October 2021 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 October 2023

Thank you for your review Mr Lad and we look forward to working with your in the future. Kelly & the team.

5/5

Google

Thank you for a prompt and professional service. Thank you Ellie and Shannon.

Anca · 2 October 2021 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 October 2023

Thank you for the review, very pleased you are happy with the service and long may it continue! Kelly & the lettings team.

5/5

Google

very happy with the service Kelly and the team are brilliant

Ozil · 2 October 2021 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 October 2023

Thank you for the review Ozil. We wish you all the best for the future. Kelly & the lettings team.

5/5

Google

Kelly & team made the whole process simple and efficient!

Dominique · 2 October 2021 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 October 2023

Thank You for the review, we look forward to working with you in the future. Kelly & the lettings team.

5/5

Google

Staff were informative, professionally friendly and very efficient. I thoroughly recommend them.

Jo · 2 October 2021 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 October 2023

That is wonderful, thank you Jo. Lee and the team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

Reviews may appear on more than one platform.

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