5/5
GoogleExcellent service, Maxine kept me updated through every step and always did her best to progress the purchase. A pleasure to speak to and lifted my spirits despite the long process. Thank you, Maxine!
Trusted Agent profile
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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,208 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on three platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)297 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)87 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)152 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL799 reviews · 798 on Google (4.9)20 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
Google1st class service. They really did all to ensure that the process was a smooth as possible. Maxine is simply a God send, went above and beyond what was expected and literally held the process together, she was the middle man in a …
Agent replied · 28 May 2023
Hi Kamara thank you for your kind words - I hope you have settled in well- Dallas
5/5
GoogleI can only say that the team from the Walderslade office carried out a professional job with the sale of our house. They supported us through the crazy time during the stamp duty break, and were a great help when things did get a bit crazy. Thanks for all your help Martin and Julia
Agent replied · 16 June 2024
Thanks for your kind words Martin- I hope you are enjoying your new home all the best- Dallas and the team
5/5
GoogleFantastic Service, helped our house sale through from beginning to end with nothing but good advice, understanding and patience. Maxine in particular was fantastic. Highly recommend!
Agent replied · 16 June 2024
Thanks for the review Annabelle, and we hope you are enjoying your new home
5/5
GoogleWe would like to recommend Robertson Michael Jackson Estate agents as we found them to be most helpful all the way through the sale of our house recently. Nothing was too much trouble, and they kept us informed every week and everything run smooth. Thank you The Smith family .
Agent replied · 17 June 2024
Thank you for the five star review - we are really pleased you were happy with our service Dallas and the team
5/5
GoogleWould highly recommend RMJ, all the team involved were superb in the handling of the sale my property, it sold quickly, and was completed in under 10 weeks. Maxine the sales progressor kept me informed at every stage. The whole experience was stress free.
Agent replied · 16 June 2024
Thanks Tina happy that you were pleased with our service - Dallas
5/5
GoogleProfessional service from start to finish which was really appreciated in very difficult circumstances. Joe was so respectful when we first met for the valuation, very glad we went with RMJ as the other two agents valued well below them and we had an offer on it within a week. Thanks Dallas and Kendell for being so efficient!
Agent replied · 16 June 2024
Thank You Helen - It was a pleasure working with you.
5/5
GoogleWe purchased a property earlier this year and Dallas and Kendall were super helpful and supportive in making sure the process was smooth. …
Agent replied · 6 June 2023
Hi Sarah thank you for the review. Good luck in your new home!
5/5
GoogleI recently bought my property through RMJ Chatham and I found the team professional, friendly and responsive. Angela, the mortgage progressor really facilitated the process. …
5/5
GoogleProfessional extremely helpful very friendly and informative agents. We Had a good experience with viewing of properties and quick response to any enquiries. 5 star service they even notified and congratulated us when our exchange was …
Agent replied · 6 June 2023
Thank you Debbie - we hope you enjoy your new home!
5/5
GoogleI just want to thank the whole team at RMJ, but especially Tom and Angela. We brought our forever home through this agency. They went above and beyond. If we had any queries, they helped and solved everything! They were truly kind, polite, …
Agent replied · 6 June 2023
Thank you Charlotte, Good luck in your new home!
5/5
GoogleI would definitely recommend choosing Robinson, Michael & Jackson as your estate agent. Tom Dix was our main point of contact and did a great job. He was very responsive, professional and proactive. …
Agent replied · 6 June 2023
Thank you for the feedback Ben. We are really pleased that Tom's advice has worked so well for you! Best of luck for the future!
5/5
GoogleOutstanding service... I had an amazing experience with RMJ for my first property, Excellent and professional service from the start. Angela, you are, perfection, in all you, do , …
Agent replied · 6 June 2023
Thank you so much for the kind words. All the very best to you and good luck in your new home!
5/5
GoogleWhen I was looking for houses to buy, RMJ were heads above the other estate agents in the Rochester / Chatham area when it came to arranging viewings and showing me around. So when I wanted to sell my property I went to them, knowing how …
5/5
GoogleThis is our first time selling a property and RMJ have been great from the start. The team are all very friendly and helpful. We mainly dealt with Mark and Angela, who took my worries on board and would always chase whenever I asked them …
Agent replied · 6 June 2023
Thank you so much Yasmin I know you have been trying to move for a long time, we are all so pleased that you got there in the end! Best of luck for the future!
5/5
GoogleI have just exchanged on the sale of my property with RMJ and couldn’t be more happy with the service from start to finish. The price was comparable with other agents in the area but what made me choose them was the understanding of my …
Agent replied · 22 May 2026
This move has been a long time coming for you! Really pleased you are happy with our service. Good luck for the future!
5/5
GoogleExtremely professional at every step, a massive thank you for everything. We get to move to our new forever home this month 😉🙂 …
Agent replied · 6 June 2023
Thank you Mary and thanks for trusting us with such a big move for you. I really hope you love your new forever home! Thank you - from all the team at RMJ
5/5
GoogleTom and the team were excellent throughout my recent purchase. All round A* star service. …
5/5
GoogleThe team here have helped every step of the way in the process of finding a new property. …
Agent replied · 6 June 2023
Great to hear the feedback, thank you for taking the time. Thank you - from all the team at RMJ
5/5
GoogleThanks to Robinson Michael and Jackson (Dulcie) me and my partner were able to find our perfect home, within our budget. If it wasn't for them I feel we would still be looking, and with the housing being currently crazy, it's not been easy. Again we are so appreciative. Thank you sooo much again 😁 …
Agent replied · 6 June 2023
Thank you Beth! We hope you are enjoying your new home!
5/5
GoogleSold my flat using RMJ, the whole process took about 7 months to go through due to rubbish solicitors and being part of a chain. However RMJ were the only ones to respond immediately to any enquiries. Tom Dix in particular was absolutely …
Agent replied · 6 June 2023
Thank you George as you say it was a long time coming but so glad the move finally happened for you, we wish you all the best for the future!
5/5
GoogleA huge THANK YOU to all the team at RMJ for selling my flat in Rochester (a task made all the more difficult due to the tight lockdown restrictions). As a property owner, finding the best estate agent is your key priority. Get that right …
Agent replied · 6 June 2023
Thank you for the feedback Anthony, it was a pleasure to deal with you and look after your property sale. We wish you all the best for the future!
5/5
GoogleThe quality of service is excellent compared to others in the area. Quick response, accurate information and feedback on queries. Angela owned the case, threw herself into it and bring a perfect completion. I will recommend to anyone who …
Agent replied · 6 June 2023
We are so glad that we was able to help you! thank you for the kind words.
5/5
GoogleRobinson Michael & Jackson Chatham & Rochester Estate Agent are the best, I have bought my two properties from them and I have had great experience both times. they say Thunder don't strike twice but their thunder can strike so many time. …
Agent replied · 6 June 2023
It was a pleasure to deal with you, we are looking forward to the next one! Thank you - from all the team at RMJ
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
