5/5
GoogleRating only, no written review.
Agent replied · 1 October 2023
Thank you for taking the time to give us a 5 star rating. Andy and the team.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 1 October 2023
Thank you so much for your 5 star review. We are so glad you were happy with our service. We hope you enjoy your new home when we give you the keys. From Andy and all the team at RMJ Gravesend
5/5
GoogleRating only, no written review.
Agent replied · 1 October 2023
Dear Shiel. Thank you for giving us a 5 star rating. Glad you were happy with our service Andy at the RMJ team.
1/5
GoogleRating only, no written review.
Agent replied · 1 October 2023
We are sorry to see your 1 star review. Would it be possible to speak to you in person to find out what happened to you?. Please email your contact details to gravesend@robinson-jackson.com and I will make contact with you. Thank you. Andy Plaistowe Branch Partner.
5/5
GoogleRating only, no written review.
Agent replied · 1 October 2023
Thank your for your 5 star rating.
5/5
GoogleRating only, no written review.
Agent replied · 1 October 2023
Thank you very much for giving us a 5 star rating. We are happy to have been of service.
4/5
GoogleRating only, no written review.
Agent replied · 1 October 2023
Thank you
5/5
GoogleRating only, no written review.
Agent replied · 1 October 2023
We really appreciate you taking time out to give as a 5 star rating. Thank you.
5/5
GoogleExcellent service from the Gravesend team.
Agent replied · 1 October 2023
Thank you so much for your kind words.
5/5
GoogleEffective, friendly, and timely support.
Agent replied · 1 October 2023
Thank you so much for taking the time to not only give us a 5 star review but say a few words. Much appreciated
5/5
GoogleFirst class service from Andy and his team.
Agent replied · 1 October 2023
Glad to hear you were happy with our service. Many thanks for taking the time to make such pleasing comments. Hope you are happy in your new home.
5/5
GoogleGreat experience with lovely helpful staff - recommended 👍 …
Agent replied · 1 October 2023
Thank you for choosing us in assisting with your move. It’s been a pleasure working for you. Andy and the Gravesend team.
5/5
GoogleGreat service and very helpful at all times.
Agent replied · 1 October 2023
Dear Tina. It I was a pleasure assisting you in your house purchase. You have bought a beautiful home. We are so jealous!!! All the team at RMJ Gravesend.
5/5
GoogleSale completed. Thank you Andy, Jo and Nicola!
Agent replied · 1 October 2023
You are very welcome. Glad to have been of service. Thank you. Andy and the Team.
4/5
GoogleProgressed our purchase well and good team to deal with.
Agent replied · 1 October 2023
Thanks for your feedback. We hope you are happy in your new home. Andy and the team at RMJ.
5/5
GoogleChloe, Hollie and Stacey been very helpful, always approachable.
Agent replied · 1 October 2023
Thank you for choosing us to let your property - The Lettings Team
5/5
GoogleFrom viewing to key handover was very professional and helpful. I like the automated process.
5/5
GoogleVery helpful throughout the process of my family move. We would recommend
Agent replied · 1 October 2023
Thank you for taking the time to say a few words about our service. RMJ sales team
5/5
GoogleProfessional service. Knowledgable, friendly and helpful staff. Happy to recommend.
Agent replied · 1 October 2023
Dear Gavin. So pleased you were happy with our service. We look forward to rewarding you with any recommendations you pass our way. Thank you.
5/5
GoogleRight from the start RM&J offered a professional, friendly service. I would definitely recommend them.
Agent replied · 1 October 2023
We are very glad you were happy with our service. We look forward to hearing your name if you do recommend us so we can thank you with our voucher referral system.
5/5
GoogleExcellent service , sold very quickly and the sales progressors are just as good
Agent replied · 1 October 2023
Dear Jacky. Thank you so much for taking the time to review our service. It has been a pleasure working for you. Kind regards Andy and the team.
5/5
GoogleGreat customer service from Joseph and the team at Gravesend, highly recommended. Thanks
Agent replied · 1 October 2023
Thank you very much for your review. We were glad you were happy with our service and we look forward to working with you again in the near future.
5/5
GoogleGreat work from the team. Stacey, chloe and Hollie were all extremely helpful
Agent replied · 1 October 2023
Thanks Beau, good luck with your new tenant! - The Lettings Team
5/5
GoogleExcellent service very professional. They have a great team working together. Will highly recommend.
Agent replied · 1 October 2023
Thanks Handeep. I was a pleasure to act for you again. We look forward to the recommendations and looking after you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
