Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAll those I spoke with (mainly Charley and Lee) at Robinson Michael & Jackson were polite, friendly, knowledgeable and patient.
They certainly made my (at times) frustrating but ultimately successful move as easy and stress free as possible.
I would recommend them wholeheartedly.
Chris · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Than you for the review Chris! We were certainly presented with a few challenges with the chain to get this through for you. We wish you all the best in your new chapter in Essex. Lee and the team
★★★★★ 1/5
GoogleHad them in for a valuation. Extremely disappointing, 3 bed extended semi off road parking big garden. And completely self contained 1 bed annex at the end of the garden.on a very popular road backing on to school car park. And they said £375000 talk about undervalued. 🤯 …
Layla · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for taking the time to write a review of your experience. It's a shame that you are disappointed with the value given, however we will not apologise for giving you an honest opinion. We put a lot of work in to prepare for a valuation appointment, which was presented to you at the meeting. You are completely entitled to disagree and seek other opinions and we wish you all the best with it.
Lee and the team
★★★★★ 5/5
GoogleWas very impressed by Ellie and Kelly. I was able to move in the property within a week after viewing it. Thank you both for your flexibility, and approachable manner. It's been a pleasure getting to know you.
Dominique · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the review! Enjoy your lovely new home - Kelly & the lettings team.
★★★★★ 5/5
GoogleRobinson Michael & Jackson Sittingbourne and Rainham branches have been really helpful throughout the whole process of moving house. Kept us up to date throughout and had a professional and friendly staff. I would recommend RMJ estate agents to future buyers and sellers. Thank you
Emma · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thanks for the review Emma, it was our pleasure to act on your sale and purchase. It makes the process much easier when everything is in house. Glad we found the house for you before it went on the open market. We wish you all the best in your new home! Lee and the team
★★★★★ 5/5
GoogleI had a viewing, accompanied by Emma Croker, Sales Negotiator. Firstly, Emma was able to arrange the viewing at very short notice (two hours) and gave me as much time as I needed to look round. In addition Emma also accommodated a second viewing for me. Emma has responded to all emails and telephone calls promptly. Thank you Emma!
G · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Emma is very happy to hear your lovely comments! We look forward to giving you the keys to your new home. Lee and the team
★★★★★ 5/5
GoogleAfter having my property on the market for over a week with another agent and wanting a tenant before christmas I turned to RMJ. Ellie, Libby, Nikki and Kelly were amazing, friendly but professional. I now have tenants moving in with the whole process taking just a few days. Thank you RMJ
Harrison · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the review Harrison. I am pleased you are so happy with the service and we look forward to working with you in the future - Kelly & the lettings team.
★★★★★ 5/5
GoogleWow! What a great estate agent to use!
All the staff are all so friendly and professional
Charley is an absolute angel! Absolute credit to the firm ! I highly recommend using Robinson Michael & Jackson in Rainham!
Thank you for your amazing service!
Jason · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the review Jason. It has been a pleasure to assist on both your sale and purchase. You have been brilliant to deal with and we wish you all the happiness in your new home. Lee and the team
★★★★★ 5/5
GoogleProfessional service well worthy of a five received from the Rainham branch letting agents. They went above their line of duty to book a removal service to clear the garage, spotting mistakes in some relevant docs, finding a tenant at lightening speed by advertising on the exchange date plus more. Their professional conduct is well worthy of the maximum recognition. A big thank-you to the ladies on a perfection mission Nikki, Stacey, Kelly and libby
Emmanuel · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Than you Emmanuel, it has been our pleasure securing you a tenant in your lovely buy to let property that you purchased through our Rainham sales office. Look forward to working with you on the next one. Kelly and the lettings team
★★★★★ 5/5
GoogleSpecial thanks to the whole team… Stacey Nikky and Libby for assistance in finding the right tenant after purchasing first BTL through RMJ.
Always professional and courteous, would highly recommend their services.
UPDATE : 14th July 2022... client needed to leave tenancy early and the team including Libby and Stacey made the process seamless and stress free. Can't thank them enough!!
Found me a new tenant and at a slightly higher rate than before so very happy.
Mr · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Hi Daniel, thank you for the lovely review! We look forward to working with you on future projects! Kelly & the lettings team.
★★★★★ 5/5
GoogleIt was my first house purchase, and the team at RMJ did a great job of explaining the process to me, were always very responsive when I asked questions or for an update. Would totally recommend.
Liam · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thanks for the great feedback Liam! We are so happy to be part of your first home buying journey. We look forward to giving you the keys in a couple of weeks time. Lee and the team
★★★★★ 5/5
GoogleOutstanding. Made a complex situation seem easy. Polite, proactive, reassuring and supportive. Hugely professional. On a personal level Libby, Nikki,Kelly, Ellie and Stacey were all completely awesome. Would highly recommend them to anyone looking to do something with property. Thank you RMJ
Steve · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the lovely review Steve. Each situation is unique and if there is a will there is a way. We are very happy that you are happy. Kelly and the Lettings team
★★★★★ 5/5
GoogleA big thank you to the RM&J Rainham and Gillingham branch lettings team. Particularly Kelly, Stacey, Nikki and Libby for handling the process smoothly for me by ensuring I had no concerns or worry as a first time landlord. I appreciate the team for the work they did to have my property tenanted within a short space of time. I would definitely use them again in the future and would recommend them to other landlords!
Elizabeth · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Hi Elizabeth, thanks so much for the lovely review. I'm so glad we could help you with your first buy to let, we look forward to working with you again on your next project! Kelly & the team.
★★★★★ 5/5
GoogleIt was a bit daunting to switch agents after over a decade but I'm pleased that I did. Everyone that I interacted with, especially Stacey, Nikki, Kelly, Libby & Ellie, did a great job. They were very efficient and made the process of finding a new tenant painless & straightforward. Thanks.
Andrew · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thanks for trusting us with your property Andrew, it’s been our pleasure to find your new tenant. We look forward to working with you again. Kelly and the team
★★★★★ 5/5
GoogleI can not thank Izabela at RMJ Rainham branch for all her help in getting us a buyer for our house. She was absolutely amazing and managed to get us an amazing offer. Couldn’t be happier! She’s an absolute star!
I · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Izabela said you are so so welcome! We are so happy to get you such a good offer! We look forward to closing the sale for you and getting you moved. Lee and the team
★★★★★ 5/5
GoogleI had my house up for sale with another estate agent and despite having numerous viewings they seemed to send people that were not ready to buy my type of property. With a long contract I was stuck. When Robinson Michael & Jackson valued the property they offered a short contract and the house was sold. Unfortunately this fell through several weeks into the sale, but the staff at Rainham were efficient and professional as they arranged more viewings and I was able to accept a new sale. It’s been a long journey as we have encountered issues along the way but the staff kept me updated and reassured. Thank you to the Rainham team.
Aine · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the review Aine, we knew that after your previous experience that you did not want a repeat of the same so we offered a short contract to put our money where our mouth is. I am so happy we were able to find you a buyer quickly. Even when things went wrong, everyone done their part to keep the chain together and we found another motivated buyer who turned everything around as quick as they could to catch up on the rest of the chain. We are very happy that you kept your dream home in Lower Halstow and wish you every happiness in your future! Lee and the team
★★★★★ 5/5
GoogleBest choice of Agents, each individual put a lot of effort in to advise and keep you fully informed and because of that they make a great team. Special thanks to Lee, Ryan for great photos, Charley for advice and quick responses. Finally for Emma for always being where she is needed.
Mary · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you so much for the review Mary, it was tricky to give your property an accurate valuation. We are delighted that we achieved the full asking price for you after some negotiations. Charley, Ryan and Emma are so happy to read your comments. We wish you every happiness in your next chapter. Lee and the team
★★★★★ 5/5
GoogleVery happy with the service I received from Robinson Michael & Jackson. All members of the team including Kelly, Libby, Ellie, Nikki and Stacey were friendly, professional and personable. 10/10. Thank you
Will · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the great feedback Will, means a lot to us all. Kelly and the lettings team
★★★★★ 5/5
GoogleAbsolutely brilliant company always on hand to answer your questions super friendly and kind the staff make you feel very relaxed and put your mind at rest if your worrying about your move or purchase. Thank you guys.
Lee and Ryan have been amazing from the very first appointment super quick and efficient but also want to mention the other staff who I spoke to in the office sorry can’t remember the girls names but they were also extremely friendly and helpful. Thank you so much.
Sarah · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the lovely review Sarah! We will progress the sale through to a swift completion for you. Lee and the team
★★★★★ 5/5
GoogleMy experience from start to finish while moving with RMJ was incredibly helpful.
In fact I have moved home several times, and I can assure you that this agentcy go to the n th
degree to make your move as smooth as it possibly can be!!. There were of course times
during the letting when things became precarious, as is the nature of the business, but
without, Kelly's (Manager) help, together with Nikki's, Libby's and Ellie's, my partner and I
would not have been able to come together in my now home. Thank you so much RMJ.
Bridie · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the lovely review Bridie! We are so glad we could help you find a lovely tenant and that we could help make your own move go as smoothly as possible. We look forward to continue working with you in the future. Kelly & the lettings team.
★★★★★ 5/5
GoogleI have recently sold my house through RMJ and I cannot recommend them enough. I have used other estate agents in the past and they do not even come close to the level of service you receive from RMJ. We found a house that we really loved before we placed our own house on the market and we therefore worried about how quickly we could sell to be in a position to offer to get our dream home. RMJ without delay came round to the house and produced some amazing photographs and a brilliant video tour which we were so impressed with. All our family and friends commented on the quality of the video which was uploaded so quickly online which highlights the modern, sophisticated and fantastic sale techniques that RMJ have. We instantly got viewings in high numbers with multiple offers being received. RMJ always kept us informed and never put any pressure on us. During the whole sale you were left reassured that you was with an estate agent that was doing their best and who you could 100% trust. Whenever we attended the RMJ office or spoke on the phone we were fully informed of what was happening, updated regularly and never kept guessing, having previously had this frustration with other estate agents. Once the sale was going through for our dream home which was through an online agency the communication with this online company was practically non existent but Charley at RMJ managed the whole chain through to completion. Charley made sure everything was on track, she stayed in regular contact with solicitors on all sides. Charley was an absolute star, without her and RMJ we would not have had clue of what was going on and wouldn’t be where we are today.
Thank you to everyone at RMJ for the fantastic service, it is because of you that we are living in our dream home. If you are going to sell your house through an estate agent there can only be one in our opinion- RMJ. 👏🏻 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Lisa & John
John · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the brilliant review Lisa and John! It fills us with pride to read these comments. We are so happy that you secured your dream home and got yours sold quickly. Charley will be thrilled with your comments as the sales progression side of the process is very often overlooked initially, its only be going through the process you realise how much work goes in to keep everything on track. We hope you settle in your new home and have many happy years there. Lee and the team
★★★★★ 4/5
GoogleMy experience with this estate agent has been amazing as a first time buyer they were very supportive and offered me loads of options for my housing choices. I will defo recommend them to anyone that are looking to sell or buy. Thank you for all your help.
Donna · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
That is very kind of you to say Donna. I am glad we left a positive impression especially as you are a first time buyer dealing with lots of agents. We wish you all the best in your new home! Lee and the team
★★★★★ 5/5
GoogleWe've had the pleasure of dealing with the Robinson Michael & Jackson team with the letting of our newly developed block of flats. We had a great experience from start to finish.
We Would highly recommend their services.
A big thank you to Nikki, Libby and Kelly for letting the flats rather swiftly!
David · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the review David. We look forward to working with you in the future. Kelly & the Lettings team.
★★★★★ 5/5
GoogleI have just used Robinson, Michael & Jackson to let my house out and I am very happy with the service I received. Libby, Nikki, Kelly and Ellie were great and there was always good communication throughout. I thought the online portal was very helpful too. I would recommend them to anyone looking to rent their house out!
Harris · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the review Harris :) Kelly & the Lettings team.
★★★★★ 5/5
GoogleI was very happy with the marketing and advice. An excellent communication with the office. Always helpful and friendly staff. I would highly recommend.
They helped me to achieve the best price for my property.
Jara · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Brilliant feedback thank you Jara! We are very happy that you got the best price for your property! Look forward to moving day. Lee and the team
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