Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThank you very much Izabela,I contacted your office and you pick the call straight away,you were so helpful,everything worked like magic.you are more than a star Izabela
Izabela will be so happy to read your review Constance! Thank you for taking the time to acknowledge her efforts. Congratulations on having the offer accepted, we look forward to moving you in soon. Lee and the team
5/5
GoogleThey were always warm, kind and the assistance was just top notch. Special mention goes to Libby, Welch, Stacey, and Nikki
Thank you for the lovely the review Farai :) Kelly & the Lettings team.
5/5
GoogleAlthough not acting on my behalf (they were acting for the Vendor), I found RMJ to be very accommodating, with Ryan Thresher being particularly attentive and helpful at all times. Thanks, guys!
Thanks for the review Michele! You done very well securing the house with all the competition for it. Ryan is very grateful for your comments, so thank you. We all wish you the best in your new home. Lee and the team
5/5
GoogleR&J sold my property. They done it quickly. Great service. Great communication! Deeply Recommended
Thanks Gosia! We are glad you finally moved to Rochester. We hope you enjoy your new home (after you have done all your renovations). Lee and the team
5/5
GoogleBrilliant service they helped me find a good house in a short amount of time and the staff are very friendly and helpful especially Ellie.
Thank you for the great review Vandy! We are glad you are happy in your new property! Kelly and the lettings team
5/5
GoogleThe two wonderful, mannered, good customer approach and beautiful staffs Ellie Fletcher and Libby Welch shows that they are the best in helping anyone to get a nice place to call home.
Thank you for the lovely review, i am so pleased Ellie & Libby were to help find you a suitable property. Kelly & the Lettings team
5/5
GoogleAbsolutely brilliant service. Really recommend Lee and his team. They have all been brilliant! Thank you so much
Thank you for the review Claire, it was our pleasure to assist on the sale of your flat. We wish you all the best in your new life in Wales! Lee and the team
5/5
GoogleThese lovely people absolutely make finding a place to live as stress free as possible so I can't praise them enough, whilst Ellie alone deserves all 5 stars, enough said ...
Thank You Simon, we wish you all the best in your new home! Kelly & the lettings team
5/5
GoogleGreat service received from Kelly, Stacey, Nikki and Libby - the rental of the property was conducted in a professional and timely manner.
Thank You for the lovely review Matthew. We wish you and your family all the best in sunny Malta! Kelly & team.
5/5
Googleizabela was amazing help and very good at her job, she could not have been more helpful in helping me as a first time buyer
Couldn't agree more, thank you for the lovely review Ife! Lee and the team
5/5
GoogleExcellent experience as usual to work with through out. Kelly,Nilki,Libby,Ellie made sure all was done extremally efficient, stress free and in a professional yet friendly manner.
Thanks for the review Hadi, look forward to working with you again. Kelly and the Lettings team
5/5
GoogleAll flats let within a couple of weeks! Delighted with the service, especially Stacey & Kelly. Thanks again!
Thanks for the review Max, great working with you on the Flats. Looking forward to working with you again on the next ones. Kelly and the team
5/5
GoogleExcellent customer service, just purchasing our new home through them and couldn't be happier. Very attentive.
We are so happy to assist with the purchase of your first home! We know how hard it is to find a property right now so we are delighted to hear your feedback. Look forward to giving you the keys. Lee and the team
5/5
GoogleVery professional and attentive. We dealt with Stacey and Kelly at the Rainham branch. All communication was prompt and helpful.
That's great to hear, thank you for the review Andrew. Kelly and the lettings team
5/5
GoogleNikki, Kelly, Libby and Stacey have all been amazing, they have all gone over and above to make my whole experience as smooth as possible, they have dealt with everything in a professional, timely manner and I cannot thank them enough, would highly recommend! Thank you girls.
Thank you for the lovely review Mica, we hope you settle into your lovely new home. Kelly & the lettings team.
5/5
GoogleThe team Kelly and Stacey is very supportive and professional. Very quick on responding to queries. Guides in a friendly way from the start till get the keys of the property.
Hi Sudhir, thank you for the lovely review. We hope you enjoy your lovely new home. Kelly & The lettings team.
5/5
GoogleKelly, Nikki and Libby made the process of moving stress free. Always available to help and answer any questions. I would recommend to anyone who needs to move. Thanks for all your help!
Your welcome Helen, thanks for the review. Enjoy your new home. Kelly and the lettings team
5/5
GoogleLibby, Ellie, Kelly,Nikki and Stacey such a great and professional team to deal with. Highly recommended if you are looking for your new home.x
That’s a lovely review, thank you Jelena. We hope you enjoy your new property. Kelly and the team
5/5
GoogleFantastic service from the team (Kelly, Nikki, Libby, Stacey, Ellie). Very responsive and great efficiency when sourcing new tenants!
Your more than welcome Jay, look forward to working with you on the next one! Kelly and the lettings team
5/5
GoogleFrom instruction to viewings, RMJ have been excellent at keeping us informed. Fingers crossed the good service continues over the next few months
Thank you for the lovely review Helen. We look forward to progressing your sale through to completion. Lee and the team
5/5
GoogleWhat a fantastic team they was so helpful and went above and beyond to let my property quickly and successfully and to keep me informed at each stage ! A special thanks to Kelly and Nikki
Thank You for the lovely review Tracie - So happy we could help you find a tenant so quickly and we hope you are feeling better now. Kelly & the Lettings
5/5
GoogleThe staff has been very active and kept us updated of the process. Highly recommend them. Charlie has been very helpful and supportive throughout our process.
Thank you for the review Maliha, very much appreciated. We hope you enjoy your new home. Lee and the team
5/5
GoogleAll of the staff are so friendly and helpful. We felt very supported and advocated for, and we are so happy that they have helped us find the dream home!
That’s so good to hear, thank you for the lovely review Emily. We look forward to giving you the keys to your new property in Rainham! Lee and the team
5/5
GoogleWe have just started our property search and Izabela has made things so easy and put our minds to ease any questions we have they don’t make you feel silly for asking absolutely exceptional service from Izabela so thank you for making the start of property search a great one!
Thanks for the feedback Ryan! Izabela will do her best to find your dream home! Lee and the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
