Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFrom start to finish, I cannot praise all members of this team highly enough … they’re professional, friendly and knowledgeable. They ring back when they say they will and they give facts without playing games. You can speak to any member …
Thank you Nicki
5/5
GoogleDulcie, the agent who helped me find my new house. Was friendly and professional and so helpful. She made what was a very stressful time, so much easier. Whether I contacted her …
We are really pleased Dulcie was able to help you find, we know how difficult it is out there at the moment!
5/5
GoogleRMJ were really flexible and very quick to get us on the market. Their pictures were great and they offered a great plan of how they aim to achieve the best price for our home. After just 1 day of viewings we got the price we were looking …
5/5
GoogleRobinson Michael & Jackson are a most highly recommended estate agent. We have just bought a property and can attest to the professionalism of the team of staff, who are more than willing to patiently respond to, and promptly find answers …
Thank you Simon
5/5
GoogleAfter wasting a month with another estate agent, their services were dispensed with and we contacted Robinson, Michael & Jackson. What a difference. Within 48 hours of marketing, our property was not only viewed but a subsequent offer came …
Thank you Andy it was a pleasure to deal with you. All the best with the move! Thanks Mark RMJ
5/5
GoogleVery efficient from start to finish. All of my enquiries were dealt with promptly and even after completion day, they were more than happy to resolve any outstanding queries that I had. Every member of staff that I dealt with was polite and …
thank you John
5/5
GoogleWe recently purchased a house trough Robinson Michael & Jackson Chatham, their service, aftercare and help is amazing! A little background on our journey. We were first time sellers and decided to …
Thank you so much for taking the time To leave a review for us!
5/5
GoogleRMJ provided the most professional and friendly service for the entire duration of our sale. They were confident they could achieve the best possible price for us and they did. …
Thank you Janice, we really appreciate you taking the time.
5/5
GoogleMany thanks to the team at RMJ Chatham. From our first meeting it was clear they were a cut above the rest. Highly knowledgeable about the market with a fantastic marketing strategy. We were particularly pleased with the excellent …
Thank you for taking the time to leave us a review we really appreciate it!
5/5
GoogleAngela was so very helpful ,having to take over the sale mid way through no easy task. When i had questions they were answered promptly or the information found out to keep me up to speed .I highly recommend her for her efforts and patience …
Thank you Chris much appreciated!
5/5
GoogleI recently bought my first home with my partner, & found it pleasant working with Robinson Micheal & Jackson Chatham. Angela & Claire were available on the phones throughout the day for any questions and within a few months, we were able to …
Thank you for the review Toni enjoy your new home!
5/5
GoogleFantastic experience using Robinson Michael Jackson from start to finish. Very professional and helpful through the whole process.Always kept me informed re viewings and feedback. They were able to achieve a very good sale price and I was …
Thank you Finlay your very welcome I’m glad you were happy with the sale and service. Thank you from Mark and the RMJ team
5/5
GoogleRobinson Michael & Jackson Chatham were very helpful through the whole process of us selling our home. From the valuation which was informative and helpful but not pushy, through to the open house days they kept in touch with us regularly …
Thank you Joanne much appreciated! From all the RMJ team
5/5
GoogleMy partner and I are first time buyers and have been trying to purchase our first home for the past year. Unfortunately we have had nothing but let downs and we thought that it just wasn’t meant to be. However, we have just had an offer accepted on a lovely home and Jody has been nothing but fantastic. She has communicated through every step and both my partner and I feel comfortable and confident in the sale, which is massive as a first time buyer. I would highly recommend this estate agents.
Dear Michael, Thank you for sharing your experience and for your kind review! We are thrilled to hear that Jody was able to assist you in finding and securing your first home. It's wonderful to know that her communication and support made you feel comfortable and confident throughout the process. Your recommendation means a lot to us. Congratulations on your new home, and if you need any further assistance, please don't hesitate to reach out. Best regards, Robinson Michael & Jackson.
5/5
GoogleRating only, no written review.
Thank you for the review Rebecca, we look forward to giving you the keys next week! Lee and the team
4/5
GoogleRating only, no written review.
Thank you for the review Maxine! We welcome you to the area from London. Look forward to moving day. Lee and the team
5/5
GoogleRating only, no written review.
Thank you for the review Karen! Glad to have helped you find your new property. Look forward to giving you the keys. Lee and the team
5/5
GoogleRating only, no written review.
Thank you for the review Victor, we hope you enjoy your new home in Gillingham. Lee and the team
5/5
GoogleRating only, no written review.
Thanks for the review Prakesh, the sale would have happened a lot quicker if we was not waiting on management companies! We got there! Look forward to acting for you again next year. Lee and the team
5/5
GoogleRating only, no written review.
Thank you for the review Jun. We look forward to working with you again in the future - Kelly & Lettings team.
5/5
GoogleRating only, no written review.
Thanks for the review Jose, it was a pleasure to assist you. Lee and the team
5/5
GoogleRating only, no written review.
Thank you for the review James. Look forward to giving you the keys! Lee and the team
5/5
GoogleRating only, no written review.
Hi Samson, thank you for the 5 star review, we wish you the best in your new home. Kelly & the lettings team.
5/5
GoogleVery efficient and timely thanks Stacey
Thanks for the review Gardian. Kelly and the lettings team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
