5/5
GoogleAll staff very polite
Agent replied · 2 October 2023
Thanks for the great feedback Jacqueline! Lee and the team
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery helpful staff and proactive in managing a long chain.
Agent replied · 2 October 2023
Thank you For the review Ian, there was certainly a few challenges getting this one over the line. The patience and hard work paid off so everyone has their moving date. Thank you for trusting us with the sale. Lee and the team
5/5
GoogleThanks Robinson Michael Jackson very very good estate agent
Agent replied · 2 October 2023
Thank you Ali! We look forward to giving you the keys to your latest buy to let property. Lee and the team
5/5
GoogleKelly dealt with us, very friendly and informative.
Agent replied · 2 October 2023
Hi Gemma, Thank you for the review. We hope you enjoy your lovely new home. Kelly & The lettings team.
5/5
GoogleVery helpful staff all through the process. Would recommend to others.
Agent replied · 2 October 2023
Thank you for the review Austin, we hope you enjoy your new Flat in Gillingham. Lee and the team
5/5
GoogleAn absolute delight to deal with. Natalie in particular is a star!!!
Agent replied · 2 October 2023
Thank You for the review Daniel. Kelly & the lettings team
5/5
GoogleHad exceptional service from kelly and Stacey Keep it up!
Agent replied · 2 October 2023
Thank you for the lovely review Tamary! We hope you enjoy your new home with your family. Kelly & the lettings team.
5/5
GoogleThanks for the very high service. Special to Kelly,Nikki,Libby, Stacey & Ellie
Agent replied · 2 October 2023
Thank you for the 5 star review Florin, we are happy that you are happy. We hope you enjoy your new flat. Kelly and the team
5/5
GoogleExcellent service pleasent staff couldn't fo enough for you done what they said they was going to do thank you so much from don and sue
Agent replied · 2 October 2023
You are so welcome Don and Sue, it was our pleasure. Glad we got you a good price! All the best in your new chapter. Lee and the team
5/5
GoogleGreat service, very professional with paperwork and quickly responsive. Thank you Stacey, Nikki, Kelly and Libby
Agent replied · 2 October 2023
Thank you for the review Harry. We look forward to working with you in the future! Kelly & the team.
5/5
GoogleAmazing from start to finsh!! Team were great! Always kept me update thanks again
Agent replied · 2 October 2023
Thank you for the lovely review Michael, we hope you enjoy your lovely new home in Rainham. See you on moving day! Lee and the team
5/5
GoogleRecently Sold with RMJ and found them very professional and proactive, with a polite office at the Rainham branch.
Agent replied · 2 October 2023
Thank you for the review Simon, it was our pleasure to assist on the sale of your property in Hartlip. We wish you every happiness in your new life! See you on moving day. Lee and the team
5/5
GoogleAmazing team and excellent service. Izabela have been awesome and very helpful.
Agent replied · 2 October 2023
Thank you for the 5* Review! Izabela and the team will be thrilled with your feedback. Lee and the team
5/5
GoogleI was very refreshed by izebelas professionalism I have enjoyed a very professional approach I rate them 20 out of five
Agent replied · 2 October 2023
Wow, what can we say to that review! Thank you Amarjit, we will let Izabela know your comments and give her a pat on the back! Lee and the team
5/5
GoogleKelly and her team were very helpful, found tenant within a day.
Agent replied · 2 October 2023
Thanks Hardeepat, we aim to please! Looking forward to working with you again. Kelly and the Lettings team
5/5
GoogleThank you Guy’s. Really appreciate the effort you put in to helping us. Shannon was a great help with what could have been a very difficult time. Cheers
Agent replied · 2 October 2023
Thank you for the review Sam, I am glad property management managed to get your issues rectified and all sorted for you. Kelly & the team.
5/5
GoogleGreat work from the whole team, I would highly recommend their service, fast and efficient and very professional, thank you so much for your hard work.
Agent replied · 2 October 2023
Thanks Gurdip! I am very pleased you are happy with the service, we look forward to working with you in the future :) Have a lovely holiday! Kelly & the Lettings team.
5/5
GoogleHad the best service from Jamie from the Rainham branch. Absolutely professional and high level service and would fully recommend the team
Agent replied · 2 October 2023
Thank you for the great feedback Nsikan! Izabela is thrilled to hear your comments. We look forward to assisting further with your purchase. Lee and the team
5/5
GoogleStacey was on the ball keeping us up to date and getting the ball over the line in a short time frame, Great professional service.
5/5
GoogleVery helpful throughout not only with my purchase but also with my parents. Really helpful staff and easy to contact. Would highly recommend.
Agent replied · 2 October 2023
Thanks for the review Luke, it has been a pleasure assisting your parents and yourself on both your respective purchases in Rainham. Welcome to the town! Let us know when the work is completed and we will pop round to have a look. Lee and the team
5/5
GoogleCouldn’t ask for a better team. Selling is always stressful but they kept in touch and helped us through that stressful time. Would highly recommend
Agent replied · 2 October 2023
Thank you for the review Linda, its was our pleasure assisting on the sale of your Park Home. We wish you all the best in your new life in Scotland. Lee and the team
5/5
GoogleI was impressed with the professionalism of Kelly, Nikki and Libby in finding me tenants in a few weeks after putting my property on the market.
Agent replied · 2 October 2023
Thank you for the lovely review Nathalie. We hope you are settling in nicely in your new home. Kelly & team.
5/5
GoogleMany thanks to Libby, kelly, nikki and Liby for ensuring we had a fast process from viewing to agreement and move in could not of been any better Thanks again for all of the support
Agent replied · 2 October 2023
Your very welcome Zoe, we wish you all the best in your new home. Kelly and the lettings team
5/5
GoogleNikki and Libby had a very fast and efficient turn around for us to get moved in to our new place very quickly. Very responsive and helpful.
Agent replied · 2 October 2023
Thank you for the review. Good luck in your new home! Kelly & the team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
