5/5
GoogleRating only, no written review.
Agent replied · 11 November 2024
Thanks for the great review Augusto! Lee and the team
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
TrustpilotThe branch were helpful throughout the…
The branch were helpful throughout the selling process, however Michelle the progressor was outstanding and made everything a whole lot easier along the way.
5/5
GoogleThank you so much Michelle for everything you have done. We have been able to contact you for advice and info the whole way through the process and wouldn't of been able to do it without you. Thank you Kate Hambelton Jane King
Agent replied · 6 June 2023
Hi Kate, thank you very much for your review. Wishing you all the best in your new home. Kind regards, Reece and the team
5/5
GoogleGreat service. Excellent knowledge of the area. Great advice to achieve a Very quick sale. Many thanks to all the team at Robinson , Michael and Jackson Stood branch.
Agent replied · 6 June 2023
Hi John, thank you very much for your review. It was a pleasure working for you. On behalf of the whole team we wish you both all the very best in the future. Kind regards, Reece
5/5
GoogleI am very happy with the services provided to me by Robinson Michael & Jackson
Agent replied · 6 June 2023
Hi Emmanuel, Thank you for your review. Many thanks, Robinson Michael & Jackson Maidstone.
5/5
GoogleRequested a valuation on our rental house that we are going to purchase. Prompt, professional and efficient service, very pleased.
Agent replied · 14 July 2024
Dear Abby, That's a fantastic review, thank you for taking the time to share your experience! We're thrilled to hear that our valuation service was prompt, professional, and efficient. We strive to deliver a smooth experience for our clients, and we're glad we achieved that for you. Best regards, Robinson Michael & Jackson.
5/5
GoogleRating only, no written review.
Agent replied · 2 October 2023
Thanks for the great review Augusto! Lee and the team
5/5
GoogleExcellent customer service. Thank you Jamie
Agent replied · 2 October 2023
Thank you for the review Jamie, we look forward to working with you in the future - Kelly & the Lettings team.
5/5
GoogleDefinitely would recommend RMJ, Definitely Izabela !
Agent replied · 2 October 2023
Thank you so much. We will let Izabela know your great feedback. Lee and the team
5/5
GoogleCan’t thank the team enough. Solid performance from the guys, they made the whole process seem less. 👍 …
Agent replied · 2 October 2023
Thanks for the review Gary. Glad we got you moved and we hope you have a speedy recovery after your accident. Enjoy your new life in Greece! Lee and the team
1/5
GoogleHad my house valued my this company but when I called the office to discuss no-one of that name works there!!!! Be warned!!!!
Agent replied · 2 October 2023
Now this is a strange/questionable review. Lee and Ryan carry out the valuations for Sales and Kelly and Nikki for the Lettings. As we have no idea who you are from your anonymous name, please contact us on 01634 263000 or email rainham@robinson-jackson.com so we can look into for you
5/5
GoogleLee and his team have been absolutely amazing! So so helpful and always there for anything. Thank you!
5/5
GoogleFirst off all a big thank you to Nikki and Ellie and entire letting team who guide us from start to the end finding a tenant, the whole process went very smoothly and in no time they found a right tenant..Thank you once again...
Agent replied · 2 October 2023
Your so welcome! We look forward to working with you again. Kelly and the lettings team
5/5
GoogleI would like to say I had a brilliant experience, and Izabela provided me with an amazing service and reassured me! She also encouraged me to work with you guys
Agent replied · 2 October 2023
Thank you for the review Rosae! We will tell Izabela to keep up the good work! Lee and the team
4/5
GoogleWe bought our property through RMJ and despite there being numerous bumps along the way they were professional and helpful throughout.
Agent replied · 2 October 2023
Thanks for the review Carl, we wish you every happiness in your new home near your work. Lee and the team
5/5
GoogleWe are very happy. Excellent services from Robinson Michael and Jackson Rainham High Street. Everyone in high St branch is very sincere and full of enthusiasm to their services.
Agent replied · 2 October 2023
Thanks Rahima! We are glad to have exchanged on your sale and look foward to getting the purchase sorted for you now. Shouldnt be long and we can give you the keys to your bungalow. See you soon, Lee and the team
5/5
GoogleLee and his staff kept me updated throughout the process. There was a change to my sales negotiator and Lee promptly picked up their emails himself. Would highly recommend.
Agent replied · 2 October 2023
Thanks for the review Gill! After the bumpy start in the chain, I am glad it has all completed for you. We wish you all the best. Lee and the team
5/5
GoogleThey have been so helpful with our purchase. It was my first move ever and they kept me informed and answered all my questions. Will be using them for my next move for sure. Wouldn't recommend anybody else.
Agent replied · 2 October 2023
Thank you for that great feedback Katie! We hope you enjoy your lovely first home and hope you have many happy years there! Whenever you need any market advice, remortgage or valuation we will be straight round. Lee and the team
5/5
GoogleA superb service! They are all lovely people who try their best to help you. Jamie Williams in particular was wonderful yesterday ..she arranged my viewing on the spot when I thought this would have been impossible , but she went above a beyond to make this happen, to make me happy. Thank you from Maria
Agent replied · 2 October 2023
We try our best! We will let Jamie know your feedback, so thank you for the kind words. Lee and the team
4/5
GoogleRobinson Michael & Jackson have been so helpful to me in trying to find a home of my own. The Staff are very friendly and nothing is too much for them to do. If you wanted to know something about a property they would find an answer. The Staff are also of mixed ages and their enthusiasm for their employment aims, shines through. Its a pity about the name. Its a bit of a mouthful and sometimes you can get there names in the wrong order. Thank you.
Agent replied · 2 October 2023
Thanks for the review Paula, glad we were as helpful as we can be! The name is a bit of a long one, call us RMJ if its easier! Lee and the team
5/5
GoogleThe entire team has been very helpful and provided prompt answers to queries . Kelly, Ellie, Nikki, Stacey and everyone that I have communicated with has been brilliant. I will recommend Robinson and Jackson services to others. Thank you once again, you guys are awesome!
Agent replied · 2 October 2023
Thank you for the lovely review, we hope you and your family are very happy in your new home! Kelly & the Lettings team
4/5
GoogleWe have bought our family home using RMJ. Special thanks to Ryan who organised our first viewing and subsequent viewings. Slight disappointment that our sales progressor never kept in touch with us regarding any updates. Felt like I had to ring her all the time. However Lee took over and helped us push through the sale. Can't thank him enough. Would highly recommend using these estate agents if selling or buying in Rainham
Agent replied · 2 October 2023
Thank you for the review Shahin, we are glad you finally got your moving date after the complications at the top of the chain. We wish you every happiness in your new home. Lee and the team
4/5
GoogleI recently used RMJ to sell my house. From the start the team were friendly, professional and proactive. They helped me to achieve the best price for my property. A big thank you to Isabella, Lee and Emma for all their help.
Agent replied · 2 October 2023
Your very welcome! It was our pleasure to assist on the sale. We wish you every happiness in your brand new property! Lee and the team
5/5
GoogleI would thoroughly recommend using Robinson Michael and Jackson if you are selling a property in the Rainham area. From initial valuation visit to completion I felt totally supported by a knowledgeable and friendly team. Communication was excellent and questions were answered with patience. RM&J have made one of life’s stressors a lot less stressful. Thank you.
Agent replied · 2 October 2023
Thanks for the review Tina! So happy we found a lovely buyer who will appreciate the flat. Here is you need. Lee and the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
