5/5
GoogleRating only, no written review.
Agent replied · 6 June 2023
Hi Angela, Thank you for your review. Kind regards Reece and the team
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat estate agents, Michelle was a god send and rest of team very friendly and approachable
Agent replied · 6 June 2023
Hi Anne, thank you for your review. Wish you all the very best in the future. Kind regards, Reece and the team
5/5
GoogleExcellent service.. From Callum to Tammy then Michelle. It was a long journey and you were all so wonderful.. thank you all so much.
Agent replied · 6 June 2023
Hi Kumbirai, thank you for your review. On behalf of the whole team we wish you all the very best in your new home. Kind regards Reece and the team
5/5
GoogleEveryone was so helpful, I am very happy with the service and help everyone gave me. I was always kept informed and there was always someone to talk to if needed. I very much recommend them.
Agent replied · 6 June 2023
Hi Andrew, thank you very much for your review. We wish you all the very best for the future. Kind regards, Reece and the team
5/5
GoogleJust sold our house with RMJ Strood,All I can say is what a team from Reece Callum Michelle Jade and Tammy all deserve a 5 * review,Total stress free sale always kept updated on progress nothing was too much trouble for this team ,we had a turn around of 8 weeks which was amazing,can’t thank Strood team enough and would highly recommend.
Agent replied · 6 June 2023
Hi Paul, thank you very much for your review. It was our pleasure to help you with your move. We wish you and the family all the very best for the future. Kind regards, Reece and the team
5/5
GoogleExcellent professionalism with an exceptional sense of the market. I found Reece and the team to be supportive and excellent estate agents. Definitely recommend.
Agent replied · 6 June 2023
Hi Dedar, thank you very much for your review. We look forward to working with you in the future. Kind regards, Reece and the team
5/5
GoogleA big thanks to all at Robinson Michael and Jackson on a very smooth purchase especially Michelle who was on hand whenever i had a issue. And thanks to all at Maidstone branch too who helped me in the beginning being close by.
Agent replied · 6 June 2023
Hi Stuart, thank you for your review. We hope your very happy in your new home. Kind regards Reece and the team
5/5
GoogleMichelle handled our property purchase in a professional manner, we will surely be using Robinson Michael & Jackson again and I can recommend them to anyone who wants to sell or buy properties.
Agent replied · 6 June 2023
Hi Adekunle, thank you for your review. We look forward to working with you again in the future. Kind regards, Reece and the team
5/5
GoogleJody has been so helpful, responsive and flexible so far throughout the buying process which has made it as stress-free as possible. Highly recommend.
Agent replied · 14 July 2024
Dear Ruby, Thank you for your kind review! We are delighted to hear that Jody's helpfulness, responsiveness, and flexibility have made your buying process as stress-free as possible. Your recommendation is greatly appreciated. If you need any further assistance, please feel free to reach out. Best regards, Robinson Michael & Jackson.
5/5
GoogleRating only, no written review.
Agent replied · 6 June 2023
Thank you for taking the time to leave us a review. Much appreciated!
5/5
GoogleReally well informed of progress. Fairly smooth transition. Perfect move for us as a family of 3. RMJ appreciative of our busy life at time of moving - 7 month old baby. Our wedding in august and moving September
Agent replied · 6 June 2023
Thank you for taking the time to leave us a review. Much appreciated!
5/5
GoogleRating only, no written review.
Agent replied · 6 June 2023
Thanks for the 5 star review Mark.Much appreciated
5/5
GoogleRating only, no written review.
Agent replied · 6 June 2023
Thank you for your 5* review
5/5
GoogleVery professional and reliable. We would highly recommend RMJ.
Agent replied · 28 May 2023
Thank you Tamara,I hope you and the family are settling in well
5/5
GoogleEverybody at Robinson, Michael & Jackson has been very helpful with our resent purchase of our forever home. We were kept informed at all times and treated with the upmost respect. …
Agent replied · 16 June 2024
Thanks for your kind words Rebecca and we hope you enjoy your new home
5/5
GoogleVery Smooth Process from the beginning to the end , always very communicative with myself and very professional. Special Thank you to Joseph very supportive all the way and very attentive even with my little one at home he made sure she was …
Agent replied · 16 June 2024
Thanks for giving us the opportunity to help and really pleased you were happy with our service
5/5
GoogleI highly recommend the team at the Walderslade branch. Dallas was very helpful at the start of the process with getting my house up for sale. The team that did the viewings sorted the open day and made sure I got the best offer available. …
Agent replied · 24 June 2024
Thanks for giving us the opportunity Adrian .Really pleased you were happy with our service
5/5
GoogleA very professional service from beginning to end. The whole team were knowledgeable, efficient and helpful. My first experience with them and they delivered everything they promised too. Special thanks to Dallas and Maxine!
Agent replied · 16 June 2024
Hi Steven - Really pleased you were happy with our service particularly after your previous experience! Many thanks
5/5
GoogleVery accommodating and always willing to help. Kendall is special
Agent replied · 28 May 2023
Thanks Sayo we hope you enjoy your new home- Best wishes
5/5
GoogleVery attentive team with communication to all parties making the moving process much smoother.
Agent replied · 27 June 2024
Thanks liam ,we hope you enjoy your new home
5/5
GoogleGreat team. Communication was fantastic all the way. Would recommend highly.
Agent replied · 24 June 2024
Thanks Callum - we got there in the end! we hope you enjoy your new home
5/5
GoogleThe team were always really helpful and knowledgeable and were great at keeping us updated with what was going on with the sale.
Agent replied · 16 June 2024
Thank you for your 5 star review Katherine-It was pleasure to help!
5/5
GoogleThe branch staff worked hard to sell our property, dealing professionally with challenges from the buyers and their conveyancers, and keeping us well informed and giving us advice along the way.
Agent replied · 17 June 2024
Thank you for your review- It wasnt straight forward but we got there in the end!
5/5
GoogleMaxine and Dallas were very friendly and efficient. Our house purchase went through smoothly and they made a good team to complete on our purchase.
Agent replied · 28 May 2023
Thanks Toni we hope you enjoy your lovely new home
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
