Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleExcellent service. Thank you very much Kelly, Ellie, and the team for helping us go through the rental process and finding an excellent house to rent in a short period of time. Throughout the process the Robinson Michael & Jackson team showed excellent professionalism and I am extremely happy with the support they have provided.
Thanks again to Kelly and the team!
Richard · 6 November 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thats lovely to hear, thank you Richard. It was our pleasure to assist and we are on the end of the phone if you need anything during your tenancy. Kelly and the lettings team
★★★★★ 5/5
GoogleVery helpfull and communicative.
Ian · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
We really appreciate your feedback on our service. Thank you from all the RMJ team at Gravesend
★★★★★ 5/5
GoogleVery helpful and kept me informed.
Susan · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Thank you for taking the time to say a few words. It means alot to us. Thanks
★★★★★ 1/5
GoogleWas going to give no star at all.....awfully awful place to contact for anything rental.
I · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Good Morning, sorry you feel that way. Please can you contact me in the office on 01474 333111 so hopefully we can get this issue resolved. Thank you - Ellie
★★★★★ 5/5
GoogleEllie and Holie always go beyond call of duty..Great service and very friendly
Gurvinder · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Thank you for your kind feedback. It has been great working with you again! All the best with your tenants :)
★★★★★ 5/5
GoogleThe team couldn't have been more helpful and supportive during a tricky and challenging chain. Great service!
Morag · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Dear Morag, Thank you for finding the time to write us a review. We got there in the end. We hope you are very happy in your new home once you have found everything!!! Kind regards Andy and the team
★★★★★ 5/5
GoogleFantastic, professional and helpful staff.. Pleasure to deal with and would 100% be delighted to deal with them again in future! Big thanks to everyone!
Ben · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Dear Ben. We are so pleased that you were happy with our service. We hope you are happy in your new home
★★★★★ 5/5
GoogleTammy & the team were excellent at keeping me informed of the progress, it was a long 6 months but we got there!! Thank you all.
Karen · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
It was our pleasure Karen. Your comments are really appreciated. We hope you are happy in your new home.
★★★★★ 5/5
GoogleAbsolutely brilliant! The team Made the whole process so smooth and stress free.” They were very great and helpful,would recommend you to family and friends .
Shakirat · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Thank you very much for your kind words. It was our pleasure assisting you and we hope you are very happy in your new home.
★★★★★ 5/5
GoogleExtremely pleased with the level of service from RMJ throughout the process of buying our home. Very professional service and always available when dealing with any queries. Would highly recommend!
Christian · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Thank you Christian for your positive comments. We really hope you are happy in your new home
★★★★★ 5/5
GoogleWe’ve been looking to rent a property for couple of weeks and than finally we found the perfect one , how we wanted it with the help of Ellie that made all the process smooth and quick! Thank you so much, we are really happy!
Chiara · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Thank you for your kind feedback Chiara. All the best with your home! The Lettings team :)
★★★★★ 5/5
GoogleThroughout the whole sale, which took ages to complete, the staff were in constant contact with all parties, their communication is excellent. I would like to particularly thank Jo Rossiter who worked tirelessly and without her input I am sure we would still be waiting to exchange and complete.
Lynda · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Dear Lynda. Many thanks for leaving us a review and for mentioning Jo in particular. So glad we got there in the end.
★★★★★ 1/5
GoogleRemortgage - after 3 weeks of going back and forth no rate was secured delay after delay, was passed onto another branch who was also not able to secure a rate. Spoke to different broker who was able to secure a higher but was able to secure a rate within half hour. Would not recommend.
Jack · 5 November 2022 · Robinson Michael & Jackson Gravesend
★★★★★ 5/5
GoogleGreat service from Robinson Michael & Jackson Gravesend team who supported us from start to finish with the sale of our house. Super friendly and quick to respond to any of our questions. I would highly recommend.
Tammie · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
It’s great to hear that you would recommend our services to others. Thank you for putting your trust in us. It has been a pleasure working for you.
★★★★★ 5/5
GoogleBen Griffin the mortgage adviser in the branch has yet again exceeded my expectations! He was able to source me a specialist mortgage lender and was able to get me a rate that no one else could! Highly recommend his services as he always gets in contact in advance of mortgage fixed rates ending so I never get stung on the variable rate. I have used Ben now for the past 6 years for my mortgage needs and he has never let me down, I just wish all brokers were the same as Ben.
Charanjit · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Thank you so much for your review about Ben. He is very much part of the RMJ team so it means a lot to us all.
★★★★★ 5/5
GoogleHelpful, friendly, always in contact to keep you updated and always there for support if needed. Everyone who were part of our selling process was great from the initial property valuation to handing over the keys. Highly recommended! Thank you RMJ Gravesend!
Rebecca · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Dear Rebecca. We were glad to have been of service. Its lovely to read reviews like this. It means alot to us. Thank you
★★★★★ 5/5
GoogleFrom start to finish it was a very pleasant process. The first viewing was nicely handle my Hollie and she was really helpful answering all my questions. The rest of the letting process was smooth sailing with Ellie. E and Hollie communicating in a timely and resourceful manner. It was one week from viewing to contract signing. I couldn’t be more please. Thank you both for your support. A special thank you to Stacey. G in the contracts and referencing team for you patience. Well handled RMJ Gravesend. Five well deserved stars.
Joyce · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Thank you so much for your kind words and lovely review! It has been great working with you Joyce. We wish you all the best with your new home! The Lettings team
★★★★★ 5/5
GoogleFrom start to finish the professionalism shown by everyone involved in the sale of my property was exemplary. It isn’t just professionalism that makes this estate agents so good, however. They are all so friendly and couldn’t do enough to reassure me throughout the process. I would recommend them to anyone selling a property in this area.
Paddy · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
We really do appreciate your kind comments. It makes the job we do so much better when we have happy clients. Thank you for your business. Andy & all the team at RMJ Gravesend.
★★★★★ 5/5
GoogleExcellent service from Robinson Michael and Jackson’s gravesend! Communication from the team was brilliant. From beginning to end we was always kept in the loop! After understanding our situation (having had a few properties fall through before with other agents) they were determined to get us to completion.
Thank you for being so empathetic. We can’t wait to pick our keys up from you tomorrow!
Abby · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
It was a pleasure to assist you in the purchase of your first home. It was lovely to see you excited when you picked up the keys. Thank you for taking the time to leave us a review. Andy & the whole team
★★★★★ 5/5
GoogleRMJ have at all times throughout my sale been professional and have kept me fully informed of the progress of my sale. All members of staff have been brilliant and always available to answer my calls. Jo has kept me fully updated at all times and has always been there when we needed her input, keeping both sides informed.
I have no hesitation in recommending RMJ for your sale or your purchase as they are always proactive and get the job done where other agents would falter.
Douglas · 5 November 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Many thanks for your review of our services. I great to hear you would recommend us. Makes it all worthwhile. Thanks again,
★★★★★ 5/5
TrustpilotJust wanted to say a big thank you to…
Just wanted to say a big thank you to the Strood team especially Jade and Michelle to whom where both amazing , helpful and very much professional in dealing with the sale of my House the whole team gave me confidence and understood the sensitivity of the case to which they where dealing with , i would recommend this team to anyone wishing to use an estate agents
Peter · 2 November 2022 · Robinson Michael & Jackson Chatham & Rochester
★★★★★ 5/5
GoogleA brilliant team/office full of really friendly, helpful people. They went the extra mile to make sure everything went smoothly during every buying step. They even assisted with scanning some documents for me at sending them to the solicitor as I just didn’t have the time or energy to use the portal provided by the solicitor.
Dawn · 2 November 2022 · Robinson Michael & Jackson Strood
Agent replied · 31 May 2023
Hi Dawn, thank you so much for your review. It was a pleasure working with you and it was good to see you so happy yesterday. Kind regards, Reece and the team
★★★★★ 5/5
GoogleCan’t recommend enough. Even though the timing wasn’t right for us for moving, we dealt with Dallas and he was fantastic. Will defiantly use in future, thank you.
Hannah · 30 October 2022 · Robinson Michael & Jackson Walderslade
Agent replied · 28 May 2023
Thanks Hannah - I look forward to hearing from you when you are ready kind regards Dallas
★★★★★ 5/5
GoogleRating only, no written review.
A · 25 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 October 2024
Thanks for the review Prakesh, the sale would have happened a lot quicker if we was not waiting on management companies! We got there! Look forward to acting for you again next year. Lee and the team
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