5/5
GoogleAmazing company. Izabela helped me during all process. Really appreciate all support
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleBought a property through Robinson Michael & Jackson and had the pleasure of having Izabela. She provided a 5 star service.
5/5
GoogleThey were very professional and helpful all the way through the process of buying and selling our house. Would definitely recommend to friends and family.
Agent replied · 2 October 2023
That is so kind of you Roz, it has been our pleasure to assist on your sale and purchase. We wish you every happiness in your new home in Walderslade. Lee and the team
5/5
GoogleSuperb service with no pressure. This is the first move after 40 years so was very daunting but Robinson Michael & Jackson have made it less stressful. Would highly recommend.
5/5
GoogleI had a bad experience last year with another letting agent, so i was a bit worried about going through the same process all over again, but seriously, i can't thank Robinson Michael and Jackson enough, in my case i meet Izabela, Nina and Lee and i must take my hat off to them, what a fantastic team!! They got great communication skills from start to finish and the main and most important thing for me is that they got the job done. We will highly recommend these professionals and, without a doubt, we will use them again. Thank you very much Jonathan Perez and Kasia Perez
5/5
GoogleAfter finding the thought of buying my first property quite daunting, I can not express how much of a joyful experience Robinson Micheal and Jackson have made this for me. Learna in particular made me feel very at ease throughout the whole experience with regular updates and never hesitating to reply to any questions I had with efficiency and clarity. I could not recommend this company more and look forward to the rest of my journey with this team!
Agent replied · 2 October 2023
Thank you for the great feedback Megan, Learna will be over the moon! Lee and the team
5/5
GoogleExcellent service. The team at Robinson Michael & Jackson have been nothing short of phenomenal in helping me find a flat to rent. A big thank you to Ellie, Kelly, Stacey. I would highly recommend.
Agent replied · 2 October 2023
Thank you for such a lovely review Andy! We wish you all the best in your lovely new flat :) Kelly & the lettings team.
5/5
GoogleMy journey started of with Lee about 3 years ago always used to ask him to value the property one min I was selling the next not This time it happened he has been very patient. Next Izabela what a lovely girl she showed the people round and her work enthusiasm is second to none . Nina was the lady who saw us to the end till we exchanged contracts. Always could speak with her if we needed anything at all. The whole team always got back to us and was very helpful would recommend them to anyone Thank you
Agent replied · 2 October 2023
Thank you for the lovely review Debbie! We have had a long journey together and this was your time. We are so happy for you and your next chapter but sad to see you leave Rainham. See you on moving day! Lee and the team
4/5
GoogleI was really impressed by the quality of service I received from the progressions team.
Agent replied · 1 October 2023
Dear Afeera, Thank for your review. Your comments have been passed on. Kind regards from the RMJ Gravesend team.
5/5
GoogleGreat service, constantly providing updates and support right up to exchange
Agent replied · 1 October 2023
Many thanks for finding the time to write a review. We are glad you were happy with our service. Have a great Xmas in your new home. Andy and the Gravesend team
5/5
GoogleVery pleased with the fantastic service. Very Very helpful from start to finish. Would use again in the future
Agent replied · 1 October 2023
Dear Michele. Many thanks for your review and lovely to hear that you were pleased with our service. From all the Gravesend team
5/5
GoogleSo we didn’t have a clue when it came to buying a house but Lilly was amazing helped us all the way through getting our house was very professional and extremely helpful I can’t thank her enough highly recommend
Agent replied · 1 October 2023
Hi Aaron, Thankyou so much for your kind words, we are so happy we were able to help with getting you moved into your new home! Many Thanks, Lily and the team!
5/5
GoogleTammy Dixon was absolutely wonderful, and in our opinion she went above and beyond with our purchase through the Gravesend Branch. Highly recommended
Agent replied · 1 October 2023
Dear Julie. Thank you for your kind words about Tammy. It is lovely when someone is really appreciated for their efforts. We hope you are happy in your new home. Andy & all the Gravesend team
5/5
GoogleEveryone at Robinson, Michael & Jackson was very helpful. Special thanks to Tammy and Andy for keeping everything moving forwards so we could get into our dream home before Christmas. Thank you!
Agent replied · 1 October 2023
Dear Justin. Thank you very much for your kind words and we hope you are very happy in your new home. Have a great Xmas. Andy and the team.
5/5
GoogleThank you to the Gravesend RMJ Team and especially Andy, for a successful result, in selling our late Mother's property. It was naturally a stressful time, but, Andy got us through with updates and assistance where necessary.
Agent replied · 1 October 2023
Dear Victoria, Thank you very much for taking the time to post a review. It was a pleasure dealing with you all. Kind regards Andy and the Gravesend Team.
5/5
GoogleWe had an amazing experience working with an outstanding and professional team as yours, and the response time was fantastic. Our appreciation goes to this excellent team lead by Ellie, Hollie and Stacey. Thank you.
Agent replied · 1 October 2023
Thank you so much for your kind review. We wish you all the happiness in your new home! Congratulations! The Lettings Team
5/5
GoogleThe team at Robinson Michael&Jackson were amazing! They were always helpful and kept us up to date with the process. We would like to say special thank you to Jo, Nicola and Andy.
Agent replied · 1 October 2023
Dear Csilla. We really appreciate you taking the time to leave us a review, It is very much appreciated. Thank you from all the team.
5/5
GoogleRobinson Michael & Jackson have been absolutely amazing in the sale of my house. They are indeed very professional and more importantly have a very friendly team who always go the extra mile to help and make you feel at ease. They been absolute amazing from organising the pictures to be put online, to organising viewings for the property and been with me throughout the whole process of getting the property to exchange contracts to completion. Thank you RMJ team for help make my life a lot less stressful in this journey. Aminoor Ahmed
Agent replied · 31 May 2023
Dear Aminoor. Thank you very much for your review and also your video testimonial. £50 voucher will be on its way to you soon. It has been a pleasure to work for you and hope we can work together again the future. Thank you. Andy at RMJ Gravesend Team
5/5
GoogleAwesome service We are pleased with the services rendered to us by Jo and Nicole in the purchase of our new property. Jo and Nicole were awesome. They communicated, supported, and encouraged us from the beginning to the end of the purchase. We are happy to recommend them anytime. Eunice & Samson Babatunde
Agent replied · 31 May 2023
Dear Eunice. We are so grateful for your review and kind words about Jo & Nicola. We so hope you are happy in your new home and have a lovely Xmas.
5/5
GoogleWe sold a property through Robinson Michael & Jackson and they made the process so smooth. Their property valuation was spot on for the market, getting multiple offers within the ranges predicted and exceeding our expectations. They were also brilliant with the communication throughout the whole sale, keeping us updated with all the latest informstin on how it was progressing. Would highly recommended to anyone looking to sell their property.
Agent replied · 31 May 2023
Hi David, Just wanted to say thank for your review. We are very happy that you were pleased with our service. Andy at the RMJ Team
5/5
GoogleFantastic service from all the team at RMJ Strood, massive thanks to Reece, Nancey, Michelle, Jade and Callum. They fully delivered providing a very personal service. Highly recommend and I wouldn’t go anywhere else now.
Agent replied · 31 May 2023
Hi Gurmurkh, Thank you for your review. On behalf of the whole team we wish you all the very best in the future. Kind regards, Reece
5/5
GoogleA huge thank you to everyone at RMJ for their help with my move. A special thanks to Michelle who has been brilliant and supported me every step of the way. Her kindness and help removed the stress of moving home. I love my new home. Thank you RMJ
Agent replied · 31 May 2023
Hi Jacquie, thank you so much for your review. We're so pleased that you love your new home. We wish you the very best in the future. Kind regards, Reece and the team
5/5
GoogleGreat service and advice, kept up to date throughout. Danny and Jody have been very helpful and professional. Thank you.
Agent replied · 31 May 2023
Good morning Sophie, Thank you for your review, we are glad the team was able to provide great service. Wishing you all the best. The Robinson Michael & Jackson Team
5/5
GoogleMaidstone Branch This is the first time we bought a house from Robinson and Jackson. We are very happy with their service, good and very helpful staffs. They kept us informed about the process by email and telephone regularly. Thank you all for your help and support.
Agent replied · 14 July 2024
Dear Tulsee, Thank you so much for your kind words and for choosing Robinson and Jackson! We're delighted to hear that you had a positive experience with our Maidstone Branch. Ensuring our clients feel supported and informed throughout the process is always our priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Congratulations on your new home, and we wish you all the best. Best regards, Robinson Michael & Jackson.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
