Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleOnly really dealt with Reece and Michelle (solicitor) both really helpful and efficient, everyone in the branch I met was also friendly and helpful.
Hi Shaun, thank you for your review. Congratulations on purchasing your first home and we look forward to giving you your keys on completion day. Kind regards, Reece and the team
5/5
GoogleMadison is an excellent agent. She was friendly and welcoming and showed us around in a professional and informative manner. She made it a very pleasant experience. She is an asset to your company.
Hi Jacqueline, thank you for your review and kind words. We hope we can help you secure your new home. Kind regards, Reece and the team
5/5
GoogleI saw this good looking house in Maidstone and indicated interest online. Soon after I finished indicting interest ,I got a call from Samuel Wood who seemed to be in-charge of the property . He is the most Amazing guy in the estate agency, very professional with satisfactory,convincing and reassuring explanations on the process that was going to be involved . His follow up was top-notch and his kindness and diligence was second to none . He made the process straightforward and followed up such that within one week,our references ,other checks and payments were sorted perfectly without any pains or stress on us. I am in love with the way Robinson Michael and Jackson probably trained him to do the job because he is very good at it,though I anticipate he has some personal qualities which makes him super excellent in discharging his duties . I would encourage the letting agency to keep up their easy, straightforward,transparent pattern of letting so that it won't be a terrible burden trying to get a home in the UK. I would also encourage them to raise more of people like Samuel because it would make them to stand out super compared to other letting agencies . I give the company 5 Star recommendation, I give Samuel 5 Star recommendation. Keep up the good job .
Good morning Chimereuche, Thank you for you review regarding Samuel and his service. We're delighted you've been satisfied with the process and your new home. Wishing you all the best in your new home. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleA big thank you to RMJ for representing us during the sale of our home in Higham. It’s been a tricky chain, with lots of complexities but RMJ didn’t let that get in the way. Professional, persistent and empathetic. Not your usual Estate Agent I know, but this team really are different. A special mention to Jo, our sales progressor, who kept us fully up to date from start to finish and was always happy to go the extra mile when needed. Thanks again RMJ, really appreciate your support and help in getting us sold and moving into our new home. Sarah and Emma. 🤗
Dear Sarah & Emma. Thank you very much for your kind words. It has been a pleasure dealing with you not on the sale but when you purchased the house. All the best for your new venture. Andy and the Gravesend team.
5/5
GoogleHave had an amazing experience selling my property with this branch. Always friendly, accommodating and efficient!
Hi Joel, thank you for your review it was our pleasure to help sell your property. We wish you all the very best for the future. Kind regards, Reece and the team
5/5
GoogleNancey at RMJ Strood office has been amazing so far in helping us find a property. She has been so helpful throughout the process and I would recommend her to anyone going through the honebuying process.
Hi Richard, thank you for your review. Wishing you all the best, Reece and the team
5/5
GoogleI recently worked with Jody on a real estate transaction and was thoroughly impressed with her professionalism and expertise. Jody was responsive, knowledgeable, and went above and beyond to ensure a smooth and successful transaction. She was always available to answer my questions and provided invaluable guidance throughout the process. I would highly recommend Jody to anyone looking for a reliable and trustworthy real estate agent. Thank you, Jody, for your exceptional service!
Hi Bilal, Thank you for your review regarding Jody and her service, we're delighted you've been impressed with her service! Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleRating only, no written review.
Hi Mason, thank you for your review. Kind regards, Reece and the team
5/5
GoogleRating only, no written review.
Thank you Madison. Kind regards, Reece and the team
5/5
GoogleVery professional and helpful team 👍🏻 …
Hi Anton, thank you for your review. Kind regards, Reece and the team
5/5
GoogleGreat service at the Strood branch from Reece Cox.
Hi Sude, thank you for your review. Kind regards Reece and the team
5/5
GoogleCalled up yesterday and just wanted to say what a helpful team I spoke to
Hi Morgan, thank you for your review. Kind regards, Reece and the team
5/5
GoogleThank you very much for your professional assistance, perfect customer services with understanding stuff.
Hi Sylwia, thank you for your review and feedback. Kind regards, Reece and the team
5/5
GoogleAbsolutely fantastic team at the Strood branch. I was kept informed all the way, supported when clarification was needed and felt they cared. The whole team are friendly and polite but I mostly dealt with Reece and Callum and found both warm and respectful. Thanks guys 😊 …
Hi Deborah, thank you so much for your review, it has been our pleasure working for you. Kind regards, Reece and the team
5/5
GoogleMy point of contact Jody is amazing in her job, she is very responsible and trustworthy. I am very optimistic and confident with the process of buying property as a first time buyer as I fully trust the whole team at Robinson Michael & Jackson in Maidstone and their capabilities. Thank you guys for being so quick in your replies and responsible for your clients. Myself as a client I am very happy with all your assistance so far.
Hi Manuela, Thank you for your kind words regarding Jody and the team, it's very much appreciated! It's been a pleasure assisting you in finding your new home. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleRating only, no written review.
Thank you for the 5 Stars Patrick. Kelly & the Lettings team
5/5
GoogleExcellent service from a helpful, friendly and knowledgable staff
1/5
GoogleI spike to Izabela she was very helpful.
5/5
GoogleRMJ are a great agent! I have been doing my house search with them, and they have been perfect. Special thanks to Learna who has now found me my forever home!
5/5
GoogleIzabela was exceptional, helped me through the process and was always more then happy to go above and beyond.
5/5
GoogleIzabela was amazing with the whole process of getting my first house would highly recommend to anyone looking for a move.
5/5
GoogleRyan and the team in the rainham office have been most helpful my late mothers property needed to be sold Robinson michael & jackson have made this very easy for us thank you all again your great
5/5
GoogleKelly was able to provide an accurate and professional valuation within a few minutes. Great service and highly recommended.
5/5
GoogleLearna and Izabela have been a great help finding me the perfect house. I highly recommend the team at Robinson Michael & Jackson in Rainham!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
