Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFriendly, proficient and kept us informed every step of the way. Everything went smoothly, very happy with the service and the sensitive handling of the house conveyancing.
Thank you so much for taking the time to write a review. Greatly appreciated.
5/5
GoogleRobinson Michael and Jackson Gravesend is a fantastic estate agency that I would highly recommend to anyone looking to buy, sell or rent a property in the Gravesend area. From my personal experience, I can confidently say that they offer a truly excellent service that is both professional and friendly. The team at RMJ Gravesend are incredibly knowledgeable about the local property market and have a wealth of experience in the industry. This means that they are able to provide expert guidance and advice to their clients, helping them to make informed decisions about buying or selling a property. One thing that really impressed me about RMJ Gravesend is their attention to detail. They take the time to understand their clients' needs and preferences, and work hard to ensure that they find the perfect property for them. They are also incredibly responsive to any queries or concerns that their clients may have, which is really reassuring when you are going through the stressful process of buying or selling a property. In addition to their professionalism and expertise, the team at RMJ Gravesend are also very friendly and approachable. They are always happy to chat and make you feel at ease, which is really important when you are dealing with such a big life decision. Overall, I would highly recommend Robinson Michael and Jackson Gravesend to anyone looking for a reliable, knowledgeable and friendly estate agency in the Gravesend area. They are an absolute pleasure to work with and I cannot thank them enough for their help and support throughout the process. - The team great especially Tammy!
Dear Mick. Many thanks for taking the time to write such a detailed review. It was a pleasure working with you. From all the RMJ Gravesend team
5/5
GoogleWe had a great experience with Robinson Michael & Jackson in Gravesend, from viewing the property to after sales . Tammy, the Senior Sales Consultant was particularly helpful, she helped chase up when needed and even when we needed her help after completion, she was there. I would highly recommend their services.
Dear Lola. We really appreciate you taking the time to write a review and mention Tammy especially. We hope you love your new home. Thank you.
5/5
GoogleWell, what can I say about our experience. From start to finish I was treated with the utmost respect by every member of the team that I came into contact with. Georgia was very professional during her initial visit and continued to support us during the marketing of the property, she was a pleasure to deal with and put us at ease immediately. Once the offer was in we dealt mainly with Jo Rossiter who, again, was professional and knew the business well giving advice and guidance during the beginning of our journey. Although things did not go completely according to plan this was not something she or I could have foreseen but throughout the communication from Jo and Tammy was on point. They never made me feel like I was being a nuisance when I called and dealt kindly with me when I was feeling very stressed out. I have to say that they showed huge team spirit and when one person wasn’t there another would willingly pick up the slack and support as if they knew me personally which has made the whole experience of selling so much more bearable. Andy was very helpful towards the end and was tenacious in his getting answers for us when things were looking bleak. I cannot recommend this branch of Robinson Michael & Jackson enough to anyone either buying or selling, they are all amazing. Thank you guys, I shall miss our chats 😂😂
Dear Jayne. Thank you so much for your review. Reading this makes the job we do very satisfying. All your comments have been passed on to the team. We wish you all the best for the future. Thanks again.
5/5
GoogleSam was very efficient, professional and helpful! Thank you for helping me move into my new flat in Maidstone. Great customer service!
Good morning Arati, Thank you for your review regarding Sam, we're pleased you've been happy with the service. Best of luck in your new home. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleVery friendly and helpfull agents, best experience so far with a letting agency.Thank you Sammy !
Hi Vasile, Thank you for review and kind words! It was a pleasure to work with you and assist in finding your new home. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleHighly recommended this agency in Strood especially Callum ,who is a really supportive and kind agent,always keeps updating with the new properties .Would be definitely contacting you in the future.
Hi Erika, thank you for your review. Kind regards, Reece and the team
5/5
GoogleThank you to the team at Walderslade, had a great experience with them. I dealt with Kendell mostly, couldn't fault her in any way, she was so efficient and kept us updated throughout the whole process.
Thank You Melissa Dallas & the team
5/5
GoogleRight from the start of enquiry the service has been outstanding. The advertising was great and viewings were arranged very quickly. A buyer was found quickly also. Michelle the progress chaser was on the ball and was constantly updating us. Well done all great service
Hi Maria, thank you for your review. We wish you all the very best for the future. Kind regards, Reece and the team
5/5
GoogleExcellent service from RM&J. Michelle has been fab, she kept me updated and chased solicitors when needed. Fantastic service from all. Thank you for making my purchase go as smoothly as possible 😁 …
Hi, thank you for your review. Kind regards, Reece and the team
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a review. Much appreciated!
5/5
GoogleRating only, no written review.
Thank you Amanda! Much appreciated!
5/5
GoogleRating only, no written review.
Thank you
5/5
GoogleRating only, no written review.
Thank you Megan, much appreciated
5/5
GoogleRating only, no written review.
Thank you Donna
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for the kind review. All the best Mark RMJ
5/5
GoogleRating only, no written review.
Thank you
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service
Thank you for taking the time to leave us a review. Much appreciated!
5/5
GoogleExcellent communications with Angela & Mark on a difficult sale, please thank the whole team.
Thank you very much Stuart much appreciated
5/5
GoogleAngela and team were very helpful a pleasent, easy and stressfree experience using their services. thank you.
Thank you Josie much appreciated!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
