5/5
GoogleGreat to deal with all the way through the process. 👍 …
Trusted Agent profile
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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google2/5
GoogleDont appreciate the multiple unsolicited marketing letter through the post asking to sell with you.
Agent replied · 6 June 2023
Hi Jermaine it’s a shame you didn’t get in touch so we could of sorted this for you. Please email me your address and I will be happy to remove your details. Mark.franklin@robinson-jackson.com … More
5/5
GoogleVery good service from Angela and the team I would recommend this company for purchase and sales, very helpful and nice touch with the new home gift they give you
Agent replied · 6 June 2023
Thank you for taking the time to leave us a review, much appreciated.
5/5
GoogleHelpful. Good Service - Helped Us Find Our New Home
Agent replied · 6 June 2023
Thank you Steven 🙂 …
5/5
GoogleRMJ's service is excellent, all through our mortgage process, they were very helpful and supportive. A very big thank you to all the team most especially to Angela Schoeffer
Agent replied · 6 June 2023
Thank you so much for taking the time for this review. We really hope you are happy in your new home and wish you all the best. I hope we can help you again in the future. Thanks Mark RMJ
5/5
GoogleExcellent service from start to finish, especially as our sale wasn’t straightforward!! Highly recommended
Agent replied · 6 June 2023
Thank you Heidi
5/5
GoogleThe staff were all very professional and helpful all the way through the process. Angela was my main contact and always answered my queries promply
Agent replied · 31 May 2023
Thank you Colin, it took such a long time so thank you for bearing with us on this one! it wasn't east that's for sure!
5/5
GoogleHad a wonderful viewing with Claire from the branch, very friendly very knowledgeable and glad to be doing my house hunt with them and their partnered mortgage advisors!
Agent replied · 31 May 2023
Thank you so much for the review. Much appreciated.
5/5
GoogleIt was such a pleasure to deal with Angela Schoeffer and Mark Franklin. They were a huge help in progressing my sale
5/5
GoogleAngela and the rest of the team at RMJ Chatham have been nothing short of fantastic in helping us purchase our brand new home. They truly went above and beyond to support us, chasing solicitors and lenders in our behalf and always keeping us Informed. Whether you're buying or selling I would definitely recommend using them!
Agent replied · 31 May 2023
Thank you Sam much appreciated. All the best from Mark and the RMJ team
5/5
GoogleExcellent service from the whole team. After failing to sell the property at auction with another company, Robinson Michael Jackson found a buyer remarkably quickly and they have been supportive along the way. I would recommend them. They are professional and keep in contact - Angela has been great!
Agent replied · 31 May 2023
Thank you Phillip we really appreciate it
5/5
GoogleBrilliant service from the Robinson Michael & Jackson team. Just exchanged on a second buy to let property through RMJ Chatham and have been very impressed throughout. Great sales progression, great team and positive (very professional) experience all round. Would definitely recommend!
Agent replied · 31 May 2023
Thank you for taking the time to leave us a review. Much appreciated!
5/5
GoogleVery efficient and competent service given by Angela at RMJ. It was her efforts that coordinated all parties to a successful exchange and completion. Highly recommended! Thank you
5/5
GoogleA brilliant estate agent to work with. Very on the ball and efficient and also friendly. Angela in particular was a pleasure to work with.
5/5
GoogleAm very happy with the amazing support received from Robinson Michael and Jackson .The entire team were very helpful and displayed a great deal of professional throughout the whole process from start to finish and I would definitely recommend anyone to use them.
Agent replied · 31 May 2023
Thank you for taking the time to leave us a review. Much appreciated!
5/5
GoogleReally good service from RMJ I would recommend them to anyone buying/selling. Always making sure we were completing the process as quickly and efficiently as possible without being pushy. Everything was smooth with the transaction with very little stress. 👍🏻👍🏻👍🏻 …
5/5
GoogleRobinson michael & jackson was a very good estate agent and we got our first home with them and ofcourse Angela Schoeffer was absolutely guiding us through out from the start till we got the keys.thankyou team for such guidance.
5/5
GoogleAngela was very professional and extremely helpful throughout the whole process of selling my friends house. She kept me informed as to what was going on and kept the solicitors on their toes and we were able to complete in a timely manner.
Agent replied · 31 May 2023
Thank you for the feedback Alison 😀 …
4/5
GoogleTia Coles has been an excellent at showing my property and is always cheerful and positive, which I am sure affected the outcome. She has communicated every stage and taken on board all my comments. At time of writing, the sale is agreed and I hope for a smooth completion in a timely manner, thank you Tia.
5/5
GoogleExcellent service from the initial marketing to the finalising of the sale. Mark and his team were friendly and helpful. Once an offer had been accepted, Angela kept us well informed of the progress. A quick and stress free sale. We will definitely recommend RMJ to anyone selling a property.
Agent replied · 31 May 2023
Thank you so much Pauline, we really appreciate it.
5/5
GoogleThis is the second time using RMJ and each time I have experienced nothing short of a very professional service. The team at Chatham are very friendly and competent. It makes life so much less stressful! Many thanks, Patrice
Agent replied · 31 May 2023
Thank you for taking the time to leave us a review. Much appreciated!
5/5
GoogleThese guys have been brilliant from start to finish. Professional and efficient, which is really important when it comes to buying and selling homes. Mark and Tia were great at finding us a buyer and then Angela really helped getting the sale progressed to exchange. Three months start to finish and I could t be happier!
5/5
GoogleExcellent team, whenever I called someone was always on hand to help. You can tell they genuinely care about clients getting good end results whether you are the seller or buyer. In my case I was the buyer and I felt very supported throughout the whole process. Angela in particular was excellent, 100% recommend.
Agent replied · 31 May 2023
Thank you for taking the time to leave us a review. Much appreciated!
5/5
GoogleAngela has been extremely helpful throughout the buying process and made things less daunting and stressful. Extremely happy with Robinson Michael and Jackson overall. Managed to buy my first house with no hurdles. The communication was great and the sales process super fast. Would totally recommend!
Agent replied · 31 May 2023
Thank you Tabita we hope you are enjoying your new home!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
