Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
TrustpilotDo not use them to let your property!
Do not use them to let and manage your property! Tyler from Gravesend is managing our property and it’s useless to pay for it. Nothing gets done on time, dates aren’t met, no calls, she isn’t proactive and just causes more stress. What a waist of money! When asking her about things she doenst even have an answer. Plus they only check the apartment once every 6 months and don’t have one letting manager per property. Do not use them!
5/5
GoogleThankyou for all your help and for all your patience especially Reece and Michelle.
Hi Kerry, thank you for your review. Kind regards, Reece and the team
5/5
GoogleVery good all round service from RMJ but would pick out Michelle for especial praise as she goes the extra mile.
Hi Frank, thank you so much for your review. Kind regards, Reece and the team
5/5
GoogleAccessible, helpful and supportive throughout the entire transaction. Our grateful thanks to Michelle and the team at Robinson Michael & Jackson Strood!
Hi Richard, thank you for your review and we wish you both all the very best for the future. Kind regards, Reece and the team
5/5
GoogleThrough a very difficult and stressful sale, Michelle went above and beyond. Keeping me fully informed all the way while also giving me guidance and reassurance. I know she was doing her job but I really don't know how she kept it all together. I will be forever thankful and she is a credit to Robinson Michael & Jackson.
Hi Carole, thank you for your review and kind words on our service, Michelle is a credit to our team. Wishing you all the best for the future. Kind regards, Reece and the team
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a review Jake.
5/5
GoogleThank you to Sam and Ennis for swiftly letting our property with excellent service and communications along the way.
Hi Martin, Thank you for your review regarding Sam and Ennis. It's been a pleasure helping you find a tenant! Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleJody and all the lads at RMJ have been so helpful and calming through this looong process thank you 👍 …
Hi Tom, Thank you for your review and kind words about the team. We're delighted you've been happy with the service and that we got everything over the line for you! All the best for the future. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleWonderful service
5/5
GoogleFantastic customer service
5/5
GoogleVery good! Isabella great
5/5
Googlevery good, congratulations Izabela
5/5
GoogleIzabela was great to talk to, the service was great
5/5
GoogleGreat help in selling my house.
5/5
GoogleWhat great staff, thank you learna
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
