Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery quick call back , after just 2 mins once I put the enquiry on the website. Very polite and sort the date for a viewing. Thank you
Thank you for your kind feedback! We're glad we could assist you quickly and efficiently. If you need any further help, feel free to reach out. Best regards, Kelly & The Lettings Team
5/5
TrustpilotThank you for your professionalism
We have used RMJ for many years and they haven’t disappointed. Tammy has been very helpful in attending to all our questions and concerns. The overall team at RMJ have also been very polite and friendly. Would not hesitate to use them again.
5/5
GoogleLily quickly found me a suitable buyer for a house that was going to be quite difficult to sell.
Thank you so much for your kind words! We’re thrilled to hear that Lily was able to find you a suitable buyer quickly, especially for a property that was a bit more challenging to sell. Her expertise and dedication truly make a difference, and we’re glad she was able to assist you so effectively. If there’s anything else we can help with in the future, please don’t hesitate to reach out. Thank you again for choosing us!
5/5
GoogleGreat evaluation, informative and indepth. Jack was a real trooper! Answered every question I had with smile and wit, extremely helpful.
Thank you so much for your fantastic feedback! We’re thrilled to hear that Jack provided you with such an informative and in-depth evaluation. It’s great to know that his helpfulness, along with his positive attitude and wit, made the experience even better for you. We’ll be sure to pass along your kind words to Jack. If there’s anything else we can assist with, please don’t hesitate to reach out. Thank you again, and we look forward to working with you again in the future!
5/5
GoogleI found Jack to be a very helpful and polite young man,even when I had to cancel our original appointment at very late notice Jack was very understanding and told me not to worry, After rescheduling our 1st appointment Jack was very helpful and professional and kept me informed and updated throughout the whole procedure
Thank you so much for your kind feedback! We’re so glad to hear that Jack was helpful, understanding, and professional throughout the process. It’s great to know that he kept you informed and updated every step of the way, even after the rescheduling. We truly appreciate your trust in us, and we’ll be sure to pass along your feedback to Jack. If there’s anything else we can assist with, please don’t hesitate to get in touch. Thank you again, and we wish you all the best!
5/5
GoogleJack is beyond reproach, he did s fantastic job valuing my house and was incredibly professional while he did it. He explained his findings and produced a document which explained everything. Thank you Jack
Thank you so much for your kind words! We’re delighted to hear that Jack provided you with such professional and thorough service during the valuation of your home. It’s great to know that his detailed explanations and the document he provided were helpful to you. We’ll be sure to pass on your thanks to Jack, and we truly appreciate your trust in us. If there’s anything else we can assist with, please don’t hesitate to reach out! Thank you again, and we wish you all the best with the next steps!
5/5
GoogleMia was so lovely and attentive. She answered all questions brilliantly and gave extra info where needed. Very honest and all answers were detailed despite my constant queries! Definitely recommend!
Thank you so much for your kind words! We’re thrilled to hear that Mia was able to provide you with such attentive and thorough service. It’s wonderful to know that she answered all your questions in detail and offered extra information where needed. We truly appreciate your trust in her, and we’re so glad to have made the process easier for you. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. If there’s anything else we can help with, don’t hesitate to reach out! Thank you again, and we hope to work with you again in the future!
5/5
GoogleHad a great experience so far with RMJ. Jack came to value my home and made the process so easy. He talked me through everything for my next steps and made what I thought would be a daunting process so simple. I’m excited to be getting my property on the market (the pictures look amazing) and they’ve already got me viewings booked in before it’s even gone on the market. Would recommend to anyone looking to sell!
Thank you so much for your wonderful feedback! We’re so glad to hear that Jack made the valuation process easy and took the time to walk you through the next steps. It’s great to know that you felt confident and excited about getting your property on the market. We’re thrilled that the photos look amazing and that viewings are already lined up before it’s even officially listed! We truly appreciate your recommendation and your trust in Robinson Michael & Jackson. If there’s anything else we can assist with, please don’t hesitate to get in touch. Thank you again, and we wish you all the best with the sale!
5/5
GoogleRating only, no written review.
🌟Hi Francesco!🌟 Thank you for your 5 Star Positive Review based on your recent experience with our team. Thanks The RMJ Team …
5/5
GoogleRating only, no written review.
🌟Hi Ross!🌟 Thank you for your 5 Star Positive Review based on your recent experience with our team. Thanks The RMJ Team …
5/5
GoogleVery respectful, informative , patient and professional agent. Responsive to any query and eager to increase his own knowledge base!
Thank you, Abhi! 🌟We're so glad to hear you're satisfied with our service. We appreciate your feedback and are here if you need anything else! …
5/5
GoogleJust had a visit from Jess she was very professional and punctual . She took the photos and videos for my flat sale . The process was very good and she was very accommodating and listenemed to my photo requests
Hi Phil, Thank you for your kind feedback! We’re glad to hear that Jess provided a professional and accommodating service during your flat sale. It’s great to know she was able to meet your photo requests. If you need anything else, feel free to reach out! Best regards, Ryan and The RMJ Team
1/5
GoogleContacted for a property listed on Zoopla near wimbledon. Lovely staff and very helpful. However, the advert was showing false location as it was outside london. When addressed it, i was still asked to view the property and got completely ignored on my report. What is more frustrating is that the address on the advert got changed too. Very disappointing and a time waste. False advertising!! Be aware!
Thank you for your feedback. We sincerely apologize for the confusion caused by the location error on the Zoopla listing. This was purely an unintentional error, which we did not realize at the time. Once it was brought to our attention, we corrected it and reached out to explain the situation. We’re sorry that we haven’t been able to connect with you, as we’d like the opportunity to address your concerns further. Please don’t hesitate to get in touch if you’d like to discuss this in more detail. Best regards, Kelly & The Lettings Team
5/5
GoogleMr Barfoot has been very helpful with explaining to me the very first steps of purchasing a property. He has put me at ease from the very early stages, to obtaining a Mortgage in Principle. Although, I am still property hunting, Mr Barfoot has been checking in regularly to see how I am getting on and I know that he won’t mind me messaging him at any time with any questions or concerns I may have. I am very satisfied with the service and I look forward to seeing what the future holds for me as a customer. Mr Barfoot is a credit to the company and once again, I am very thankful for his assistance so far.
Hi Ugur 🌟 Thank you for your kind words! We're so glad to hear that Mr. Barfoot has been helpful in guiding you through the process so far. It's great that you feel supported and comfortable reaching out with any questions. We look forward to continuing to assist you as you find the perfect property! Best regards RMJ Rainham
5/5
GoogleKatie from the Rainham branch has been Amazing!!!!! she has been in regular contact with me and so helpful in helping me find a new place to live, she is extremely kind, easy to talk to and a very great person all round. Thankyou so much for your help ! :D
Hi Kazzy, Thank you for your wonderful 5-star review! We're so glad Katie from our Rainham branch could help you find a new place. We’ll be sure to pass along your kind words to her. Best of luck in your new home, and don't hesitate to reach out if you need anything else! Kelly & The Lettings Team.
5/5
GoogleWe had the pleasure of meeting Jess from RMJ today who accompanied us whilst viewing a property. She was very kind, friendly and polite. Overall great experience today.
🌟Hi Jarryd, We're glad Jess could help and that you're happy with the service! RMJ Team …
5/5
GoogleI had a fantastic experience working with Adam. From the start, he took the time to understand my specific requirements and preferences, and within a very short period, presented me with a range of properties that were a perfect fit. His attention to detail and commitment to finding exactly what I was looking for made the entire process feel seamless. What stood out most was his patience. I had a lot of questions and thoughts along the way, and Adam was always responsive, approachable, and willing to provide thorough explanations. He never made me feel rushed, and their professionalism and dedication to helping me find the right property were truly appreciated.
Hi Michael!! 🌟 Thank you for sharing your experience! We're so pleased to hear that Adam was able to meet your needs and make the process seamless. His dedication, patience, and professionalism are exactly what we strive for in our team. We’ll be sure to pass along your kind words to him. If there's anything else we can do to assist you in the future, don’t hesitate to reach out!
5/5
TrustpilotSpoke with Holly on the phone…
Spoke with Holly on the phone yesterday, very helpful and knowledgeable. Would recommend, great service.
5/5
GoogleRating only, no written review.
Hi Ralph 🌟 Thank you for your 5 Star Review based on your experience with our Rainham Branch, we look forward to helping you find your forever home. Kind regards RMJ Rainham.
5/5
GoogleCurrently going through remortgaging our property with James at RMJ. Would highly recommend the valuable help and support he has given us already. Very friendly and great communication with explaining things to help us understand on a more simple term. Especially helpful with finding the best interest rates to suit our preferences and needs. We look forward to completing in the near future and continuing to receive advice from James.
Thank you so much for your kind words, Stephanie! We're thrilled to hear that James has been able to provide you with the support and guidance you need throughout your remortgaging process. It’s great to know that the communication and advice have been clear and helpful. We’re excited to continue working with you and look forward to assisting you through the final stages of your remortgage. Don’t hesitate to reach out if you need anything else! Many Thanks THE RMJ Team
5/5
GoogleMr James Barfoot is THE go to person to sort your mortgage . Very efficient, professional and approachable.
Hi Dr Sheriff, Thank you for the great review! We're glad James was able to assist you with your mortgage. If you need anything else, feel free to reach out! Many Thanks RMJ Rainham
5/5
GoogleRating only, no written review.
Hi, Thank you for your 5 Star Review based on your experience with our Rainham Branch, we look forward to helping you find your forever home. Kind regards RMJ Rainham.
5/5
GoogleDan was very professional, polite and offered relevant information about the property and potentials. As first time buyers we found him very helpful. Thanks Dan!
Hi Ivyjammy, Thank you so much for your kind words! We're thrilled to hear that Dan was able to assist you and provide helpful information as first-time buyers. We truly appreciate your feedback. If you ever need anything else, don’t hesitate to reach out. Many Thanks RMJ Rainham
5/5
GoogleExcellent service. Prompt response and makes us feel reassured. Gives insight about personal finances well! Would recommend 100%
Hi Ashwin, Thank you for your fantastic review! We're so glad to hear that you felt reassured and well-informed throughout the process. It’s great to know that the insights we provided helped you with your personal finances. We truly appreciate your recommendation and look forward to assisting you again in the future! Many Thanks THE RMJ TEAM
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
