Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWould highly recommend the Rainham lettings team. All of the staff (Nikki, Katie, Ellie, Jessie and Kelly) were helpful, as a busy period they worked all together covering each other and were able to find the right property for me and my family, always staying in touch throughout the process of our move.
5/5
GoogleI recently had the pleasure of working with Adam Sellings from Robinson Michael & Jackson, and I couldn't be more impressed with their professionalism and dedication. From the initial listing to the final closing, Adam guided me through the entire process with expertise and care. Highly recommend.
HI Steve 🌟 Thank you so much for your kind words! We're thrilled to hear that Adam was able to provide you with such a positive experience. Your recommendation means a lot to us. If you need anything in the future, don’t hesitate to reach out! Kind Regards RMJ Rainham
5/5
GoogleI have been having a fantastic experience so far James have been a very good adviser and done everything in timely manner. Did a viewing with Dan and it was always lovely. Continue to do a job well done to the RMJ team 👏 …
Thank you for the great review, Lorraine! 👏We're so glad James and Dan could help make your experience positive. 👏We appreciate your kind words and will keep up the good work! Kind Regards RMJ Rainham
5/5
GoogleGreat service from James at MAB. Would highly recommend his services. All queries were answered promptly and thoroughly. The complicated process of applying for a mortgage was smooth sailing under James' guidance.
Hi Nicola 🌟 Thank you so much for your kind words! We're thrilled to hear that James was able to make the mortgage process smooth and easy for you. We truly appreciate your recommendation and are glad to know that all your queries were addressed promptly. If you ever need assistance again in the future, don't hesitate to reach out. Best regards, RMJ Rainham
5/5
GoogleWe've been to see James for mortgage advice twice now, on recommendation from a friend, and would highly recommend. James is very approachable and friendly, has a brilliant knowledge and advice, and regularly checks in and keeps in touch to ensure everything is going smoothly. Will definitely continue returning to James and the rest of the team for future mortgage advice and house moves.
Hi Hannah, 🌟 Thank you for the great review! We're glad James has been helpful and approachable in guiding you through your mortgage needs. We look forward to working with you again in the future! Many Thanks The RMJ Team
5/5
GoogleTammy I can’t thank you enough . Thank you so much for making the whole process so easy and putting me at ease as a first time buyer . Your patience, reassurance , dedication and approach is top notch. Thank you Tammy for helping me secure my first home . I would recommend Robinson ,Micheal and Jackson to anyone . They are reliable, efficient, trustworthy and highly commendable. As a first time buyer , working with Tammy made it so easy . Thank you Tammy Rita
Thank you so much for your kind words, Rita! We’re absolutely delighted to hear that Tammy was able to make your first-time buying experience as smooth and stress-free as possible. Her patience, dedication, and reassuring approach truly make a difference, and we’re thrilled to know she helped you secure your first home! We truly appreciate your trust in Robinson Michael & Jackson, and we’re so glad to have had the opportunity to assist you. Your recommendation means a lot to us, and we’ll be sure to pass on your thanks to Tammy. If there’s anything else we can assist with, please don’t hesitate to get in touch. Thank you again, and best wishes in your new home!
5/5
GoogleAdam is knowledgable and a good customer service aware. He quickly recognised my needs just by asking a few questions. Well done 👍🏿 …
Thank you so much for your 5-star review Oloyede! We're thrilled to hear that Adam was able to assist you so effectively and that his knowledge and customer service made a positive impact. We truly appreciate your feedback and look forward to serving you again soon!
5/5
GoogleI enquired about a property as a potential HMO, Adam very quickly followed up on my enquiry to get me a viewing booked in. Adam was very professional and also found other properties he believed i would be interested in so I could save some time and view them back to back. This is my first interaction with this estate agents, no complaints so far 🙂
Hi Kerry 🌟 Thank you for such a positive review based on your experience with Adam , He will be thrilled with your positive review. if you do need anything further do not hesitate to reach out. Many Thank The RMJ Team.
4/5
GoogleNina has been super helpful. She is such a great communicator and is very professional at what she does. Thanks to her our house buying journey was a little less stressful. Thank you, Nina! ❤️ Irmak and Baran
Hi Irmak and Baran, Thank you so much for your glowing 5-star review! We’re thrilled to hear that Nina provided you with exceptional service. Your feedback means a lot to us and motivates our team to keep delivering the best experience possible. If you have any more thoughts or need assistance in the future, feel free to reach out. We look forward to serving you again! Many Thanks The RMJ Team
5/5
GoogleKatie Clarke was so good in her communication with me. She was professional and ethical. Showed empathy in handling house search for me. Even if I couldn't get a new property through R J Lettings, Katie was relentless till the end in finding me a place. I will recommend her and RJ Lettings to anyone who need your services.
Hi Anthony, Thank you for your wonderful review! We’re thrilled Katie could assist you with your house search and appreciate your kind words. Your recommendation means a lot to us, and we’re here whenever you need us in the future! Best regards,
5/5
GoogleI have found Robinson Michael & Jackson very professional and easy to use (for viewings) I have seen 2 properties with them in the past few weeks and I appreciate their professionalism. Jess from RMJ was very welcoming and I found her easy to talk to and any questions I had, she answered easily. I would not hesitate to contact Jess again about any other properties I am interested in.
Hi Amy! Thank you so much for your kind review! We're thrilled to hear that you had such a positive experience with Robinson Michael & Jackson, and that Jess made such a great impression. We always aim to provide professional and friendly service, and it’s fantastic to know that Jess was able to assist you in finding the right property. We look forward to helping you again in the future if you have any other questions or interests. Don’t hesitate to reach out, we’re here to help!
5/5
GoogleRobinson Michael Jackson provided invaluable assistance in securing our new home. Despite not being in an ideal buying position, as we had not yet listed our current property on the market, the estate agents facilitated a swift sale within the first week. We extend our sincere gratitude to our sales progressor, Nina Nash, whose exceptional efforts were instrumental in expediting the buying process. Nina skillfully navigated unforeseen delays caused by the vendor and solicitors, ensuring a smooth resolution. Her expertise in handling complex jargon and her reassuring demeanor were invaluable throughout the entire process. Thank you Nina
Hi Kevin, Thank you so much for your wonderful review! We’re delighted to hear that Robinson Michael & Jackson was able to help you secure your new home, especially considering the unique challenges you were facing. It’s great to know that Nina’s dedication, expertise, and calm approach made such a positive impact on your experience. We’ll be sure to pass on your kind words to her, she’ll be thrilled to hear how much you appreciated her efforts. If you need anything in the future, don’t hesitate to reach out. Best of luck in your new home!
5/5
GoogleThe best estate agent we could have chosen to sell our flat! Was excellent service from the beginning to end of our move! Photos of our flat were perfect! Ryan took time and consideration when taking them, assisting with tips and ensured we were happy with everything! We honestly cannot thank Nina enough! Always available to answer the phone and was updating us the whole way through. We loved that we could rely on the team especially Nina to answer any questions we had, even those that weren’t ordinarily for estate agents. Honestly only good things to say! Highly recommend especially if you want a team that is going to help with everything they can to make moving house a smooth process!
Hi Liz🌟 Thank you so much for your kind words and for taking the time to leave such a wonderful review! We're thrilled to hear that you had such a positive experience working with Ryan and Nina. It’s always our goal to provide exceptional service and make the selling process as smooth as possible, and we're so glad that you felt supported every step of the way. We really appreciate your trust in our team and are so happy we could help with your move! If you ever need assistance in the future, don’t hesitate to reach out. Thanks again for highly recommending us! Many Thanks The RMJ Team
5/5
GoogleThank you so much to the MJS Team, particularly Tia, her level of professionalism and effort, going out of her way to get us the best possible outcome, honestly thank you for all your help!
5/5
GoogleRating only, no written review.
Hi Christianah! 🌟 Thank you for such a positive review based on your experience with Our Rainham Branch. Many thanks Ryan and The RMJ Team
5/5
GoogleRating only, no written review.
Hi Murali! 🌟 Thank you for such a positive review based on your experience with Our Rainham Branch. Many thanks Ryan and The RMJ Team
5/5
GoogleKelly, Katie, Ellie, Jessie and Nikki are always really helpful and know their stuff.
5/5
GoogleAdam was friendly, polite and most of all very enthusiastic and knowledgeable about his job. Thank you for a great experience 👍 …
Hi Simon, Thank you so much for your glowing 5-star review! We’re thrilled to hear that Adam provided you with exceptional service. Your feedback means a lot to us and motivates our team to keep delivering the best experience possible. If you have any more thoughts or need assistance in the future, feel free to reach out. We look forward to serving you again! Many Thanks The RMJ Team
5/5
GoogleI spoke with Katie over the phone, she was professional and polite and I felt she dealt with my query and all the questions I had moving forward into a new property, Thankyou Katie, highly recommend!
5/5
GoogleI would highly recommend letting team in Rainham Katie and the rest of the team they have been so helpful in finding me a property and answering any questions that I had . Would definitely use again
5/5
GoogleArrived for my property viewing and was greeted by a friendly young lad called Dan. He showed me around the house, was easy to chat to did a good viewing of the home.
Hi Kieran! 🌟 Thank you for such a positive review based on your experience with Dan , He will be thrilled with your positive review. if you do need anything further do not hesitate to reach out. Many Thank The RMJ Team.
5/5
GoogleFrom the first moment i started communications with Robinson Michael & Jackson staff. It has been the most professional agents i have ever come across. I thank them all for their efficiency and professionalism. I wish to also thank Ryan in person for all his cooperation from beginning to end. Thank you
Hi Vanessa, Thank you so much for your glowing 5-star review! We’re thrilled to hear that Ryan and the team provided you with exceptional service. Your feedback means a lot to us and motivates our team to keep delivering the best experience possible. If you have any more thoughts or need assistance in the future, feel free to reach out. We look forward to serving you again! Many Thanks The RMJ Team
5/5
GoogleAdam was great. Very welcoming and let us take our time to view the property, revisiting upstairs and other parts of the house many times. He gave us space but also answered all our questions and for the ones he could t he got back to us with the answers very promptly.
Hi Naumaan! 🌟 Thank you for such a positive review based on your experience with Adam , He will be thrilled with your positive review. if you do need anything further do not hesitate to reach out. Many Thank The RMJ Team.
5/5
GoogleTia provided a great service from start to finish. Very professional 👍🏼 …
Hi Mia, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
