Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJust completed a purchase with them! Professional, friendly! The whole package!
🌟Thanks for the great review, Chris! 🌟We're glad to hear you had a positive experience with the whole Sales. We really appreciate your recommendation! Warm Regards Ryan & The Sales Team …
5/5
GoogleAdam was very friendly and helpful. He acknowledged my demands and provided alternative properties that may meet my requirements while I come view another property in the same area.
Thanks for the great review! We're glad to hear you had a positive experience with Adam. We really appreciate your recommendation! Warm Regards Ryan and The RMJ Team
5/5
GoogleWe had a really positive experience with RMJ estate agents. Jessie showed us the property and she was very professional and helpful.
Thank you for your lovely feedback! We’re so pleased to hear Jessie was professional and helpful. I’ll be sure to share this with her and the team. Best wishes, Kelly & the Lettings Team
5/5
GoogleAdam did it a brilliant job showing us around the property today at Maidstone Road, Wigmore. He was very informative and addressed with total confidence any and all of our enquiries. Highly recommend.
Thank you for your kind words! We're thrilled you had a great experience with Adam. Your feedback means a lot to us. Best regards, Ryan & The Sales Team.
5/5
GoogleThank you Katie for rendering help in the best possible way. She is very professional and always checking back to tell me about available accommodation up for rent. She’s a blessing to your organisation.
5/5
GoogleHonestly the staff were amazing, always responded promptly with all the information required. I have to give 5 stars as every bit of the renting process was perfect. Updated all the time. Great work ! A Team !
5/5
GoogleNina at RMJ Gillingham was fantastic throughout our purchase. She was patient, responsive and very helpful throughout. She made the process easy for us. I'd highly recommend her and the team.
Thank you for the great review! We're so glad Nina made your experience enjoyable. Your feedback means a lot, and we look forward to serving you again soon! Best Regards Ryan and The RMJ Team.
5/5
GoogleWe had a great experience renting a property through Robinson Michael & Jackson State Agents, Gravesend Branch. Ellie, Libby, and Ella were amazing, supportive, responsive, and making the whole process smooth and easy. We highly recommend them!
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Robinson Michael & Jackson, and that Ellie, Libby, and Ella were able to make the process smooth and easy for you. We'll be sure to pass along your feedback to the team. Your recommendation means a lot to us, and we hope to assist you again in the future!
5/5
GoogleRating only, no written review.
Thank you for your 5-star review! We’re glad to have been of assistance and look forward to helping you again in the future. Best regards, Kelly & The Lettings Team
5/5
GoogleRating only, no written review.
Thank you, Mary! 🌟We're so glad to hear you're satisfied with our service. We appreciate your feedback and are here if you need anything else! Ryan and The RMJ Team!
5/5
GoogleRating only, no written review.
Thank you for your kind review. Ryan and The RMJ Team
5/5
GoogleAdam was really helpful and friendly when arranging a viewing on a property for me. 5 star service!!
Hi Ella 🌟 Thank you for the 5-star review! We're so glad Adam was able to assist you with your property viewing. If you need anything else, feel free to reach out! Best regards Ryan and The RMJ Team
5/5
GoogleReally would recommend Adam from RMJ! Super friendly & can tell he has a real passion for his work!
Thanks for the great review, Aaron! We're glad to hear you had a positive experience with Adam. We really appreciate your recommendation! Warm Regards Ryan and The RMJ Team
5/5
GoogleAdam has been super friendly & helpful in finding properties for us. Says what he is going to do and does it quickly. A pleasure to deal with
Hi Ashley🌟 Thank you for your wonderful feedback! We’re so glad Adam could assist you in finding the right properties and provide a great experience. It’s a pleasure working with you as well. If you need anything else, feel free to reach out! Best regards, The RMJ Estate Agents Team🌟
5/5
GoogleGreat experience with this agent. Responded very quickly with good communication. Katie who showed me around the property I was interested in was very helpful.
Hi Ayse, Thank you for your kind words! We’re thrilled to hear that you had a fantastic experience and that the process was smooth and efficient. If you ever need assistance in the future, don’t hesitate to reach out. Best regards Ryan And the RMJ Team
5/5
GoogleRMJ Rainham brach, specifically Jessie, really appreciate your support. She was super supportive, good negotiator and most importantly helped us to get let agreed. Thanks again.
hank you for your wonderful feedback! Jessie and the team at RMJ Rainham are thrilled to hear you had a positive experience. We’re delighted we could assist in getting your let agreed and wish you all the best in your new home. Best regards, Kelly & The Lettings Team
5/5
GoogleI have just completed on my first property, Nina oversaw the whole process and kept me updated at every turn, prompt and professional, thanks for all your help Nina!
Hi James 🌟 Congratulations on completing your first property purchase! We're so glad Nina could assist you throughout the process. Thank you for your kind words, she'll be thrilled to hear your feedback. If you need anything else, don't hesitate to reach out! Best regards, Ryan and The RMJ Team
5/5
GoogleJess was very friendly and helpful during our housing visit. Thank you Jess, for making our first time viewing experience a good one.
Hi Bex, Thank you for your kind words! We’re so glad Jess could support you throughout your journey. If you need anything else, feel free to reach out! Best regards, The RMJ Estate Agents Team
5/5
GoogleThis is the third time I have used RMJ estate agents, I find them very professional and willing to get you over the line with selling or buying your house from them Thank you to the team at RMJ
Hi Marcus, Thank you for your kind words and for choosing RMJ Estate Agents again! We’re thrilled to have helped you with your property journey. If you need anything in the future, don’t hesitate to reach out. Best regards, The RMJ Estate Agents Team
5/5
GoogleAdam was very helpful and went above and beyond for my parents when deciding if to sell or not . He took his time and didn’t hassle which for them made them feel comfortable and appreciated
Hi Sharon, Thank you for your kind words! We're so glad Adam could help your parents feel comfortable and informed during their decision-making process. We appreciate your feedback and look forward to assisting you again in the future! Best regards, Ryan And The RMJ Team
5/5
GoogleI can not thank James enough, the support over the past 13+months has been beyond incredible. From my initial AIP, my applications (all 3 of them). Also the additional protections. He explained everything so well especially as I'm a first time buyer, overall incredibly helpful with any questions I had. James has gone above and beyond. Thank you 🙂
Hi Bex 🙂 Thank you for your kind words! We’re so glad James could support you throughout your journey. If you need anything else, feel free to reach out! Best regards, The RMJ Estate Agents Team
5/5
GoogleMy experience with RMJ has been wonderful, most especially having a dedicated consultant as Jess, who is always ready to help sort out concerns and answer questions. Great customer service I must say. Well done 👏 …
Thank you so much for your kind words and positive feedback! We’re delighted to hear that your experience with RMJ has been wonderful and that Jess has been so helpful and attentive. Providing great customer service is always our top priority, and it’s lovely to know we’ve made a difference. Thank you again for sharing your experience, it means a lot to us! Best wishes, Kelly & the lettings team
5/5
GoogleThis was the second time I have used RMJ and as previously all the staff were personable and professional. Lee runs a very tight ship! Nina kept me informed throughout and certainly removed some of the stress from what turned out to be a lengthy, troublesome sale. I highly recommend and will not hesitate to use again.
Hi Timothy, Thank you for your continued trust in RMJ! We're thrilled to hear that Lee and Nina were able to make your experience a positive one, especially during a challenging sale. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Best regards, Ryan And the RMJ Team
5/5
GoogleAdam is very professional and has been super efficient dealing with my queries and with arranging viewings. I would recommend Adam to anyone looking to join the property ladder/ looking for their next home.
Hi Lara 👏 Thank you for your kind words! We're glad Adam could assist you so efficiently. Your recommendation means a lot to us. If you need anything in the future, feel free to reach out! Best regards,👏 The RMJ Estate Agents Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
