Trusted Agent profile
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★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had house viewing at Strood. The house was really nice, and letting agent Katie was friendly, helpful, and understanding. It was pleasant to receive so professional service.
🌟Thank you for your kind 5 Star review 🌟 Ryan and The RMJ Team …
5/5
GoogleKay was absolutely incredible throughout our house sale process. She went above and beyond to ensure everything progressed smoothly, tackling every challenge with professionalism and care. Her communication skills were second to none. She kept in regular contact with everyone in the chain, ensuring all parties were on the same page and keeping us updated every step of the way. Not only was she highly efficient and organised, but her friendly and kind nature made what could have been a stressful experience so much more comfortable. Kay truly made us feel at ease, giving us confidence that everything was under control. Her dedication and attention to detail were invaluable. We couldn’t recommend Kay highly enough; she’s a real asset to the team at Robinson Michael & Jackson. If you want someone who is professional, approachable, and truly goes above and beyond, Kay is the person to ask for! Thank you so much for everything you do.
Hi Harleigh 🌟 Thank you so much for the glowing 5-star review! We're absolutely thrilled to hear about your positive experience working with Kay. She truly goes above and beyond for her clients, and we're so glad to know that her professionalism, communication, and kind nature made your house sale process smoother and more comfortable. Your feedback means a lot to us, and we’ll be sure to pass along your kind words to Kay. If there's anything else we can assist you with in the future, don’t hesitate to reach out! Best regards, Ryan and The RMJ Team.
5/5
GoogleRating only, no written review.
🌟Thank you for your kind 5 Star review 🌟 Ryan and The RMJ Team …
5/5
GoogleMade an enquiry about a property for sale. Adam was quick answer my questions and did so cheerfully.
Thanks for the great review, Bolaji! 🌟We're glad to hear you had a positive experience with Adam in Sales. We really appreciate your recommendation! Warm Regards Ryan & The Sales Team
5/5
GoogleStacey was fantastic, very communicative, helpful and understanding at every stage.
Thank you for your wonderful feedback! We're thrilled to hear about your experience and truly appreciate your kind words. From Kelly & the Lettings Team.
5/5
GoogleJust booked a viewing for an amazing riverfront apartment with Jess from RMJ. She was very helpful and profession and make the process hassle free. Thanks Jess!
Thank you so much for your wonderful feedback! We're thrilled to hear that Jess provided you with a helpful and hassle-free experience while booking your viewing for the riverfront apartment. We take great pride in ensuring our clients receive professional and attentive service, and it's fantastic to know Jess delivered just that. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help every step of the way. Warm regards, Kelly and the Lettings Team
5/5
GoogleGreat experience using RMJ Rainham. All the team have been helpful throughout the process and an extra thank you to Kay who ensured everything went as smooth as possible.
Hi Andrew 🌟 Thank you for your amazing 5-star review! We're so glad to hear you had a great experience with RMJ Rainham. It’s wonderful to know that the team was helpful throughout, and we’ll be sure to pass along your special thanks to Kay for making everything run smoothly. We truly appreciate your feedback! Best regards Ryan and The RMJ Team
5/5
GoogleWe are buying our house with Robinson Micheal & Jackson at the present. Adam has been very helpful with any questions or issues that we have. I’d recommend them to any friends and family in the future.
5/5
GoogleKatie was quite helpful and good at her job. She got there on time and didn’t delay us, she was quite polite and professional in all our interactions with her. We do appreciate her help.
Thank you for your thoughtful feedback! We’re so pleased to hear that Katie provided you with prompt, polite, and professional service during your interactions. Ensuring a smooth and efficient experience for our clients is always a top priority, and we’re delighted that Katie met your expectations. Your appreciation means a lot to us, and we’re here to assist with anything you might need in the future. Warm regards, Kelly and the Lettings Team
5/5
GoogleAdam showed my family a property in Rainham today 5/12/24. He was punctual, professional and most importantly conducive to giving us the right information required. We enjoyed this viewing and made the most of it through conversations with him. I definitely would not hesitate Adam to anyone for this line of work. Thanks Adam!
Hi Granit🌟 Thank you for the fantastic 5-star review! We’re so glad to hear that Adam made your viewing in Rainham enjoyable and informative. Your kind words and recommendation mean a lot to us. If you need anything else, feel free to reach out! Best regards, Ryan and The RMJ Team
5/5
GoogleRating only, no written review.
🌟Thank you for your kind 5 Star review 🌟 Ryan and The RMJ Team …
5/5
GoogleRating only, no written review.
🌟Thank you for your kind 5 Star review 🌟 Ryan and The RMJ Team …
5/5
GoogleRating only, no written review.
🌟Thank you for your kind 5 Star review 🌟 Ryan and The RMJ Team …
5/5
GoogleBeing abroad and trying to finalise letting your property can be difficult, but Niki, Kelly, and Stacey, made the process as smooth as possible and managed to let the property within a month of going to the market.
5/5
GoogleKatie has been a real help since we started looking for rental properties. She has kept us regularly updated and on the same day even sorted a, viewing. Highly recommend
5/5
GoogleRating only, no written review.
🌟Thank you for your kind 5 Star review 🌟 Ryan and The RMJ Team …
5/5
GoogleVery helpful, very accommodating and. Dry good knowledge of the property! We were completely put as ease and would recommend to anyone looking to buy or rent a property
5/5
GoogleKatie was very professional and received me warmly to the property during my viewing. She vividly explained the application process to me as well. I really felt welcomed.
5/5
GoogleI’ve been interacting with Katie over the past few weeks and would like to share my experience so far. Through RMJ, I’ve discovered some excellent property options, and the team has been incredibly responsive and attentive, ensuring they fully understand my needs. They’ve provided thorough information about the areas, availability, and even arranged viewings without delay. While I haven’t yet found the perfect rental, I’m confident that Katie and the team will help me find the ideal home soon. :)
5/5
GoogleRating only, no written review.
🌟Thank you for your kind 5 Star review 🌟 Ryan and The RMJ Team …
5/5
GoogleRating only, no written review.
🌟Thank you for your kind 5 Star review 🌟 Ryan and The RMJ Team …
5/5
GoogleGreat letting agent. Very responsive and dedicated. I highly reccomend!
5/5
GoogleLearna and the stuff at the office were fantastic, would definitely use them again
Thanks for the great review, Harrison! 🌟We're glad to hear you had a positive experience with Learna in the Sales team. We really appreciate your recommendation! Warm Regards Ryan & The Sales Team
5/5
GoogleJess was a lovely agent who showed us around quite a few properties. Was able to answer all the queries that we asked.
Thanks for the great review, Zarin! 🌟We're glad to hear you had a positive experience with Jess. We really appreciate your recommendation! Warm Regards Ryan and The RMJ Team …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
