Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had a fantastic experience with Robinson Michael & Jackson when they sold my property. From start to finish, the process was seamless and stress-free. Their team was professional, attentive, and kept me informed every step of the way. … More
5/5
GoogleAdam showed as a house today was very honest and forthcoming with information of the property.
🌟Thank you for your kind 5 Star review Fiona 🌟 I'm glad you were happy with the service provided by Adam. Ryan and The RMJ Team …
5/5
GoogleRating only, no written review.
🌟Thank you for your kind 5 Star review 🌟 Ryan and The RMJ Team …
5/5
GoogleWe have the good fortune to be dealing with Katie. She is very knowledgeable regarding the area and what is on offer in the market. Many thanks for your help, Katie. Keep up the great work!
Thank you so much, Petra! We’re delighted to hear that Katie’s knowledge and assistance have been helpful to you. We’ll be sure to pass on your kind words to her. Keep in touch, and best wishes from Kelly & the Lettings Team!
5/5
GoogleWe've been working with Katie on renting a property. She has been brilliant and extremely professional throughout. Arriving at the property ahead of time for our viewings. Katie has also facilitated a second viewing and ensured that any questions for the landlord have been answered and dealt with. RMJ and Katie especially have made this a pleasant experience.
Thank you for your kind words! We're thrilled to hear that Katie provided such a professional and attentive service. Your satisfaction means a lot to us, and we're glad we could make the process a pleasant one. 🏡 Best wishes, Kelly & the Lettings Team. ✨ …
5/5
TrustpilotFriendly
Friendly, helpful staff
5/5
GoogleGood customer service, the representative that showed me around the property was very friendly and lovely. Very professional. She was able to answer all my questions excellently and politely.
5/5
GoogleGreat work and from Adam Sellings. Replied to messages within minutes, promptly scheduled viewings and swiftly addressed my questions. Recommend to everyone.
🌟Thank you for your kind 5 Star review 🌟 Ryan and The RMJ Team …
5/5
GoogleWhat a wonderful team!!! We appreciated the great experience with Jess, from start to completion,, she was amazing. Such a special group of people. Thank you!!!
🌟Thank you for your kind 5 Star review 🌟 Kelly & The Lettings Team. …
5/5
Google⭐⭐⭐⭐⭐ My wife and I are extremely happy with the service we received from Learna Smith. She was professional, approachable, and went above and beyond to make the process smooth and stress-free. Even our little ones are thrilled with the outcome! We couldn’t be more grateful for her hard work and dedication. Highly recommend!
🌟Thank you for your kind 5 Star review 🌟 Ryan and The RMJ Team …
5/5
GoogleRMJ are the most trusted when it comes to selling a house in Gravesend for a reason. From initial conversations trying to figure out how to price and what work to carry out, to the support and communication throughout. Jack and Lily especially were so personable and professional, and made this process very smooth.
Thank you so much for your thoughtful feedback! It’s fantastic to hear that you found the process smooth and felt supported throughout. Jack and I really enjoyed working with you, and we’re so glad we could help make selling your house in Gravesend a positive experience. Wishing you all the best in this next chapter! 😊 …
5/5
GoogleThank You to Learna and the team for working with me to sell my home in Rainham. It was a really hard decision and they were supportive the whole way through. Great communication from start to finish. Used multiple times and would highly recommend. Thanks Victoria
Hi Victoria 🌟 Thank you so much for your kind 5-star review! I’m so glad that Learna and the team were able to provide the support you needed during such an important and emotional decision. It's wonderful to hear that the communication throughout the process was up to your expectations. We truly appreciate your continued trust and support, and we’re thrilled to have been part of your journey. If you ever need assistance again in the future, don’t hesitate to reach out. We’d be more than happy to help! Best regards Ryan and The RMJ Team
5/5
GoogleRating only, no written review.
🌟Thank you for your kind 5 Star review 🌟 Ryan and The RMJ Team …
5/5
GoogleAdam was very helpful in terms of showing us around and will be considering putting an offer on the property
Hi Sehindemi🌟 Thank you so much for your kind words and the detailed 5-star review! Warm Regards Ryan and The RMJ Team. …
5/5
GoogleI had a very positive experience with RMJ Friendly and professional approach Experienced staff provided good market research and advice Excellent ommunication and follow up
⭐ Thank you for the 5-star review! ⭐ We’re delighted to hear about your positive experience with RMJ. It’s wonderful to know our friendly and professional team, along with our market expertise, met your expectations. We truly appreciate your kind words about our communication and follow-up. Best wishes from Kelly & the Lettings Team
5/5
GoogleAmazing and Dan was so nice and patient enough to answer all our questions even if we haven’t decided yet which property to purchase.
Hi Rachael🌟 Thank you so much for your kind words and the detailed 5-star review! Warm Regards Ryan and The RMJ Team. …
5/5
GoogleLovely meeting you Adam. I'm so glad you were able to fit us in your diary to view the property. Thank you
🌟Thank you for your kind 5 Star review 🌟 Ryan and The RMJ Team …
5/5
GoogleKatie was absolutely amazing phoned her at 9oclock this morning about a rental property by 11am we had been accepted and already onto the next steps could not fault this lady friendly and professional and got us well on track to our new house in under 2 hours amazing service
⭐ Thank you for the 5-star review! ⭐ We're thrilled to hear about your amazing experience with Katie. Her friendly and professional approach truly shines! We're so glad she could help you secure your new home in record time. Best wishes from Kelly & the Lettings Team
5/5
GoogleAdam was great. Followed through a query that i had in a professional manner. Overall it was great to converse with him. Anticipating our next interaction would also be pleasant.
Hi Bapan, Thank you so much for the kind words and the 5-star review! We're thrilled to hear that you had a positive experience working with Adam. We strive to provide excellent service and it's great to know that we were able to meet your needs and find properties that matched your criteria. If you need any further assistance, don’t hesitate to reach out. We look forward to working with you again in the future! Best regards, Robinson Michael and Jackson 🌟
5/5
GoogleGreat working with these guys they’re are very professional. Adam is quick to respond, great a listening to our requirements and has helped us to find properties that match our criteria. Highly appreciated!
Hi Scott, Thank you so much for the kind words and the 5-star review! We're thrilled to hear that you had a positive experience working with Adam. We strive to provide excellent service and it's great to know that we were able to meet your needs and find properties that matched your criteria. If you need any further assistance, don’t hesitate to reach out. We look forward to working with you again in the future! Best regards, Robinson Michael and Jackson 🌟
5/5
GoogleCurrently going through the process of buying my first property, all the team I have dealt with so far from the initial phone call to show interest in a property, to the viewings, and also the countless emails I've sent with my enquiries have been dealt with in a professional, kind and courteous manner. Also working alongside James Barfoot from MAB has been a godsend with applying for my first mortgage, always available to deal with and questions I've had regarding the whole process so far, he's been on the ball with getting everything that was needed to get a mortgage application submitted straight away. From a buyers perspective you hear so many horror stories of agents having no interest in the buyers, but I'm really hoping my first house buying experience goes against that grain! Keep up the good work guys, thanks!
5/5
GoogleI had the pleasure of working with Jessica Michacz as my estate agent, and the experience was nothing short of exceptional. From our first interaction, Jessica demonstrated professionalism, dedication, and a deep understanding of the real estate market. Jessica’s communication skills are outstanding; she was always quick to respond to my queries and kept me informed at every step of the process. She listened attentively to my needs and preferences, tailoring her approach to ensure that I felt supported and confident throughout. Her expertise was evident in how she handled negotiations, ensuring I received the best possible deal. Whether it was providing advice on staging a property, analyzing market trends, or offering strategic guidance, Jessica’s attention to detail and knowledge stood out. Above all, her personable and approachable nature made the entire experience stress-free and enjoyable. I truly felt like I had a partner who was genuinely invested in achieving the best outcome for me. I highly recommend Jessica Michacz to anyone looking for a reliable, skilled, and personable estate agent. She goes above and beyond to deliver results and provide an outstanding client experience.
Hi Magda🌟 Thank you so much for your kind words and the detailed 5-star review! It was truly a pleasure to work with you, and I'm thrilled to hear that you had such a positive experience. Your feedback is incredibly rewarding, and I’m so glad that my communication, expertise, and approach were able to support you throughout the process. I always strive to make my clients feel confident and well-informed, and it’s wonderful to know that you felt well taken care of every step of the way. Thank you again for trusting me with your real estate needs, it means a lot to me! Wishing you all the best, and please don’t hesitate to reach out if you need anything in the future. Warm regards, Jess and The RMJ Team.
5/5
GoogleRating only, no written review.
Hi Daniel, Thank you so much for your 5-star review! We’re thrilled to hear that you had a positive experience with us. Your kind words mean a lot, and we’re always here to assist you with anything you need. Best wishes, Kelly & The Lettings Team
5/5
GoogleAdam provided valuable assistance with property information and scheduling my viewing for the next day.
Thank you for the fantastic 5-star review, Luciana!🌟We're so glad to hear that Adam made your experience smooth and helpful. We truly appreciate your kind words and are happy he was able to assist you in any way possible. If you need anything else, don't hesitate to reach out. We look forward to working with you again! Best Regards Ryan and The RMJ Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
