Trusted Agent profile
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★★★★★
8,206 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on four platforms, rated 4.9 out of 5 overall.
7,999
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMet Sophia today for a house viewing. Very informative, professional and friendly to chat to, thanks for a great experience.
Thank you so much for your lovely feedback! We’re delighted to hear that Sophia was informative, professional and friendly, and that you had such a great experience at your viewing. We’ll be sure to pass your kind words on to her! 😊 …
5/5
GoogleWe couldn’t be happier with the service we received. The team were professional, helpful and supportive throughout the whole process, not only helping us sell our property but also finding us our onward purchase. They kept us informed and made what can be a stressful process much easier. We would highly recommend them to anyone looking to sell or buy a property. Thank you for all your hard work!
Thank you so much for your wonderful review! I’m delighted to hear that the team were able to support you through both your sale and onward purchase, making the process as smooth and stress free as possible. We really appreciate your recommendation and wish you all the very best in your new home! 🏡 If you do recommend anyone to us who successfully sells, we offer a Bluewater Voucher as a thank you for the referral. Just make sure they mention your name when booking the appointment.
5/5
GoogleWe couldn’t recommend the team highly enough for all their help throughout both the sale of our property and the purchase of our new home. From the very beginning, they were fantastic at getting our property in front of the right people. We had lots of viewings, multiple offers and ultimately secured a buyer within a really short space of time. The whole sales process was handled professionally and efficiently, and we genuinely couldn’t have asked for a better result. A special mention has to go to Tammy, who was absolutely brilliant throughout the purchase of our new property. She was incredibly helpful in keeping everything moving and, when we unfortunately lost some valuable time due to a buyer pulling out of the chain, Tammy went above and beyond to help get things back on track and make up for the lost time. Her communication, organisation and determination to keep everything progressing made a stressful process so much easier for us. We’d also like to thank Hannah for all her help with the viewings, as well as the rest of the team for their support throughout. Overall, a fantastic estate agent with a genuinely great team. We’re extremely grateful for everything they did to help us sell our old home and secure our new one!
Thank you so much, Harry, for taking the time to leave such a wonderful and detailed review. We’re absolutely delighted that you were so pleased with the service you received throughout both the sale of your property and the purchase of your new home. It was a pleasure to help you achieve such a great result, and we’re thrilled that we were able to generate plenty of interest, secure multiple offers and find a buyer so quickly. Tammy will be especially pleased to hear your kind words. We know how stressful the process can be, particularly when unexpected challenges arise within a chain, so we’re delighted that she was able to help keep everything moving and make the experience as smooth as possible. We’ll also be sure to pass on your lovely comments to Hannah and the rest of the team. Thank you again for choosing us and for your recommendation. We’re incredibly grateful for your support! And if you know anyone who is thinking of selling, please do keep us in mind, we offer a Bluewater voucher as a thank you for successful referrals. Wishing you all the very best and every happiness in your new home!
5/5
GoogleI really couldn’t recommend RMJ highly enough! Lily specifically has been absolutely amazing in helping us source and purchase our first property from start to finish. From the very beginning, she went above and beyond for us. Once we found the right place, she made sure to always ask the right questions, follow up on things and kept us updated throughout the whole process and made sure we understood everything along the way. What we appreciated most was that her advice was always genuine, professional and completely focused on making sure we were doing what was right for us. My partner and I have finally exchanged on our property and we are very grateful for all the time, effort and care she put into getting us to where we are now, and we couldn’t be happier! Thank you RMJ!
Thank you so much for your wonderful review! It’s been an absolute pleasure helping you both find and purchase your first home. I’m delighted to hear that you felt supported and informed throughout the process. Congratulations on exchanging; wishing you both many happy memories in your new home! 🏡 If you know anyone looking to sell, we’d love to help them too. Should they successfully sell through us, we offer a Bluewater voucher as a thank you for your referral!
5/5
GoogleMy partner and I have just bought our first home, and Lily from RMJ Gravesend has made the whole experience as easy and stress-free as possible for us. Since the start, Lily has made the whole process of buying the home wanted as easy as possible. She has been incredibly helpful, supportive and approachable throughout the entire process, always keeping us informed and doing everything she could to make sure things moved along smoothly. We honestly couldn't have asked for a better person to guide us through such an important milestone in our lives. Lily is an absolute credit to RMJ Gravesend, and we would highly recommend her to anyone looking to buy or sell a property.
Thank you so much for your lovely review! It’s been an absolute pleasure helping you both through such an exciting milestone, and I’m so pleased I could make the process as smooth and stress-free as possible. Congratulations on your first home; I wish you both many happy memories there! 🏡 Thank you also for recommending RMJ Gravesend. If you know anyone looking to sell, we’d be delighted to help. Should they successfully sell through us, we offer a Bluewater voucher as a thank you for your referral!
5/5
GoogleJess was a great help
Hi Richard, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleJess was fantastic!!! Couldn’t have helped more she answered all my questions and made the whole experience so easy and will definitely be using these guys in the future. Couldn’t recommend more!
Hi George, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleGreat service by all the girls, amazing company!
Hi Jake, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleFreya was very helpful from start to finish, very attentive and made the process so much easier, 100% recommend ☺️
Hi Bradley, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleJessica was amazing and so helpful
Hi Moya, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleReally helpful great communication
Hi Gabriel, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleHad a great time being shown properties today by Sophia, as she made the whole process much more enjoyable. She was very knowledgeable on the properties and helpful with any questions we had.
Thank you so much for your lovely feedback! It was a pleasure speaking with you and I’m really glad I could help arrange the viewing and provide some other options for you to consider. I hope we can find the right property for you soon, and please don’t hesitate to get in touch if there’s anything else I can help with. Best of luck with your search! 😊
5/5
GoogleEllie was very helpful she answered my emails quickly, arrange viewings
Thank you for the review! We're glad to hear Ellie provided quick and helpful support with viewings. Remember, if you recommend us to anyone and they go on to complete a sale or let … More
5/5
GoogleSpoke to Sophia@RMJ, she was very helpful and gave great advice.
Thank you for leaving this 5-star review!
5/5
GoogleHad multiple viewings with Emma, she was friendly and helpful.
Thank you so much for your lovely review! 😊🏡 We’re delighted to hear that you had such a positive experience with Emma across your multiple viewings. … More
5/5
GoogleHad a house viewing today with Emma, she was very kind, and answered all my concerns and questions. She went over and above and made us feel comfortable. She was so real, and honest and this made us feel so much safer and not like we had to decide then and there. Overall a lovely experience. Thank you Emma
Hi Morg, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleFreya was amazing from start to finish with our house purchase, explained everything in detail!
Hi Ines, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleJess very helpful booking mortgage advisor
Hi Joe, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleSofia does an excellent job very highly recommended .
Thank you so much for your kind words and recommendation! We’re delighted to hear that Sofia did an excellent job. We’ll be sure to pass your lovely feedback on to her. 😊 …
5/5
GoogleCharlotte showed me around a house and was very informative and polite
Thank you so much for the review! We're glad to hear that Charlotte made your viewing experience informative and pleasant. Remember, if you recommend us to anyone and they go on to complete a sale or let … More
5/5
GoogleJake has been very helpful in our search for a new home.
Thankyou for taking the time to share your positive feedback, we really appreciate the review.
5/5
GoogleVery happy with our experience with RMJ. Made everything so easy, always kept up to date from start to finish & was all very knowledgeable and happy to help. The whole team was very good but Shout out to Charley and Jade who both always went the extra mile & also Kitija & Freya who started our journey to selling our home. Thank you all cannot recommend enough.
Hi Gary, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleAmazing job on selling my 2 bed terrace house in Giingham. Special thanks for Dan, Ryan and Nina. Lovely smooth transaction ⭐️
Thank you so much for your lovely review, Sarah! 😊🏡 We’re delighted to hear that we were able to achieve a smooth transaction with the sale of your two-bedroom terrace in Gillingham. … More
5/5
GoogleOur second viewing of this property and Sophia done an amazing job showing us around :) This entailed professionalism, polite and very knowledgeable, thank you Sophia :)
Thank you so much for your lovely feedback! We’re delighted to hear that Sophia made your second viewing such a positive experience. It’s wonderful to know that her professionalism, politeness and knowledge stood out. We’ll be sure to pass your kind words on to Sophia! 😊 …
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
