Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWhilst the sale has been a very long time coming to completion, this has not been the fault of RMJ Strood - both Charley & Jade have done all they could to assist chasing the sale. - Well done girls
Hi Lee, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRobinson Michael & Jackson have been looking after me over the last few weeks regarding viewings and advise on my search for a new house. I have found the one and my offer has been accepted. A special thank you to Tia Coles who "worked her …
Hi Marcus, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia Coles has been a pleasure to work with! I am a very busy Case Manager with a large Broker caseload. Most of my daily interactions with estate agents are brief, & formal. Tia is warm friendly and very polite, which makes her stand out …
Hi Lisa, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia and Ben visited us to look at possibly marketing our property and discuss mortgages. Both were very kind and did not apply pressure which we appreciated. They followed up on what they said they would. Tia came with a lot of knowledge and information too that was impressive. Thank you for your time
Hi Jonny, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleWe were extremely pleased with the service we received from the Strood branch of Robinson Michael & Jackson. From beginning to end nothing was too much trouble for the team. They really went the extra mile for us. Charley Germaney is …
Hi Duke, Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had such a positive experience with our Strood branch. Your kind words about the team, and especially Charley Germaney, mean a great deal to us. … More
5/5
GoogleI would like give a give my appreciation and special thanks to Tia Coles, who helped me throughout the entire process to securing an offer as a 1st time buyer. My mind was put at ease, all my questions and queries were answered with …
Hi Michelle, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleWe have chosen Robinson Michael & Jackson to assist us with the sale of our property and we cannot recommend them enough. Nancey Liddle and her colleagues have been very professional, friendly, and efficient. They successfully marketed the …
Hi Monika, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleOur experience in purchasing our first home so far with RMJ, has been really positive and reassuring. Special mention to Jade who has been completely amazing all the way along the …
Hi Chloe, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Jade, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Lee, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Simon, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Elliot, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Vicki, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Tunde, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Rabia, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleExcellent, professional service. Highly recommend the team at RMJ in Strood.
Hi Jaleel, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia had excellent comms and got us booked in with properties right away along with alternative options.
Hi Kareem, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Helen, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Francesca, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleReece was very helpful full of knowledge fantastic Estate Agents would not use any others
Hi Adam, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleNancy has been superb in her communication. Yes you can hear her smiling in my conversations with her. The information passed has been swift, concise and only what was needed to …
Hi Steven, Thank you so much for your thoughtful review! We’re delighted to hear that Nancy’s superb communication and positive approach have made your experience so … More
5/5
GoogleI recently used RMJ for the second time, and I couldn't be more pleased with the experience. The staff and management team truly stand out for their exceptional attentiveness and dedication to providing outstanding service. Charley, in …
Hi Tibor, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleWould like to say the biggest thank you to all the team my experience with this company was perfect Reece Charley and jade were always on the ball with everything that needed to be done to sale my mums property . Everything run smooth and was stress free . I will certainly use them again Credit to the whole team Many thanks
Hi Debie, Thank you for your kind review! We're delighted to hear that you were happy with our service and found our team helpful. Nancy and Jade will be pleased to know … More
5/5
GoogleTia is very polite and communication is good
Hi Vanessa, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
