4/5
GoogleWarm customer service received
Agent replied · 8 October 2026
Hi Timothy, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleTia was very friendly and polite!
Agent replied · 8 October 2026
Hi Samantha, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleVery helpful and patient with me as a first time buyer
Agent replied · 8 October 2026
Hi, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleBen was Amazing 🤩 Definitely would recommend. …
Agent replied · 8 October 2026
Hi Jasmine, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleShe deals calmly & brilliantly to make sure both buyers and sellers are comfortable. 👍 …
Agent replied · 8 October 2026
Hi Babatunde, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI would like to thank Freya for all her help with a property search. She was alway quick to respond and super helpful in matching me to properties of interests.
Agent replied · 8 October 2026
Hi Esther, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI wanna thank you Fraya so much. She is very respecful, kind and professinal with her work. She replies to my email very fast and she keep me updated all time . 10 out 10 :]]]
Agent replied · 8 October 2026
Hi Andrew, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI went into the Strood Branch to sell my property, Freya was incredibly helpful with the whole process. …
Agent replied · 8 October 2026
Hi Daniel, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleNancy carried out a valuation for me. Very professional and approachable with a good background knowledge of the area/sales proving she did her homework first. Thank you
Agent replied · 8 October 2026
Hi Michaela, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleFreya was a lovely Estate agent when showing us round the property. She answered all of our questions and was super efficient. Highly recommend!
Agent replied · 8 October 2026
Hi Rhianna, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Agent replied · 8 October 2026
Hi Jonny, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia was very good at negotiating a price for our property
Agent replied · 8 October 2026
Hi Mike, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleThank you Nancey & Tia for helping us find a really great property.
Agent replied · 8 October 2026
Hi thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleGreat experience, had the lovely Tia who was so knowledgeable and helpful throughout, couldn’t recommend more! Thanks Tia for all your help!
Agent replied · 8 October 2026
Hi Jasmine, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia was very polite and knowledgeable over the phone and in person. Highly recommend!
Agent replied · 8 October 2026
Hi Holly, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleThank you Freya and Tia for your support. I am very grateful.
Agent replied · 8 October 2026
Hi Lukmon, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleJust over 10 weeks start to finish. Jade was excellent !!! 👌🏼 …
Agent replied · 8 October 2026
Hi Paul, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia did an excellent job getting a good offer in a timely fashion on 10 Wraysbury House.
Agent replied · 8 October 2026
Hi Matis, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleFreya was brilliant when booking viewings. She arranged them quickly and was extremely efficient
Agent replied · 8 October 2026
Hi Orla, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleSpoke to Reece about property evaluation and the process was so simple and easy. Really appreciate what they did and how quick the service was 10/10
Agent replied · 8 October 2026
Hi Vikash, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleViewed a property that we absolutely loved with Tia, she was so welcoming and answered all of our questions! 10/10 from us!
Agent replied · 8 October 2026
Hi Holly, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleEven though the property we liked had been taken off the market, Tia was super helpful with regards to looking at different properties and also keeping us up to date if the property we liked the look of becomes available.
Agent replied · 8 October 2026
Hi Mike, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia was lovely from start to finish, calmed me when I was beside myself with anxiety!! very helpful with any questions. Thank you!
Agent replied · 8 October 2026
Hi Rebecca, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI’ve had a great experience with Dan. He is extremely helpful, polite and gets things dealt with in a very prompt manner. I’d recommend speaking with him to experience the same.
Agent replied · 8 October 2026
Hi Craig, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
