Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWas a pleasure dealing with charley when looking to buy our first home, will go above and beyond, exceptional service. Thank you charley
Hi Michaela, thank you for taking the time out to write us a review on your recent experience. Kind regards, Team RMJ Strood
5/5
GoogleGreat help from Tia who has been supportive during my property search and constantly keeping communication to update me on new properties.
Hi Ogbo, Thank you for taking the time to write a review on your recent experience with us. Wishing you all the very best for the future. Kind regards, Team RMJ Strood
5/5
GoogleFreya was incredibly helpful and knowledgeable during this viewing gave time for us to properly look around and took time to answer any questions we had
Hi Nicola, Thank you for taking the time to write a review on your recent experience with us. Wishing you all the very best for the future. Kind regards, Team RMJ Strood
5/5
GoogleWe were met by Tia Coles, she was very welcoming and helpful during our viewing on Saturday 19th October. She allowed us time alone to have a good look around the property and when we had questions she was very helpful.
Hi Isobel, Thank you for taking the time to share a review on your experience with us on a recent viewing with Tia. If we can be of any further assistance in the future please let us know. Kind regards, Team RMJ Strood
5/5
GoogleIt was an absolute pleasure dealing with Charley, it was our first time buying a home and she made the whole process very simple for us. Couldn’t recommend her enough! Thank you Charley.
Hi Kaine, thank you for taking the time out to write us a review on your recent experience. Kind regards, Team RMJ Strood
5/5
GoogleCharley made our experience exceptional! I can’t thank her enough for all the hard work she put in to help us in our time of need. She went above and beyond and we felt like the only people she was dealing with at the time! Thank you Charley!
Hi Courtney, Thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleRobinson Michael & Jackson Strood Estate Agent are the best in helping to get your dream home, chasing up on Solicitors, Mortgage advisors on your behalf for swift completion. The team is superb, from Charley, Nancey and many more. Their level of professionalism is top notch, I will recommend the team again and again. Thanks guys.
Hi Femi, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Robinson Michael & Jackson in Strood. Charley, … More
5/5
GoogleGreat service staff are friendly, I highly recommend their services 👍 …
Hi Marvin, Thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleReally smooth experience. Special thanks to their mortgage advisor Ben
Hi Hanife, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleA very big thank you to all the team at RMJ Especially NANCY for you help and advice Thank you very much and hope to see you soon guys again in future
Hi Gurvinder, Thank you so much for your kind review! We're delighted to hear that you appreciated the team's efforts, especially Nancey's help and advice. We'll be sure to … More
5/5
GoogleTia has been absolutely amazing at helping with the purchase of our first property, Highly recommend!!
Hi Lillie, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia has been very helpful with getting an offer accepted on a flat and the process so far after that. would definitely recommend 👍🏼 …
Hi Kai, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleBen Pitchell was excellent in assisting me with my mortgage requirements. Top lad & a pleasure to work with.
Hi Andrew, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleThe whole team was very helpful. Reece, Nancey, Jade, Tia, Charlie and Freya were all very knowledgeable.
Hi Lewis, thank you for taking the time out to write us a review on your recent experience with us. If we can be of any further assistance in the future please don't hesitate to get in contact with us. Kind regards, Team RMJ Strood
5/5
GoogleExcellent service from Tia, who has been ultra bubbly , friendly and very informative throughout any conversations, and I am not sure who was more pleased when the seller accepted our offer , me or Tia .
Hi Paul, Thank you for your fantastic review! We’re so pleased to hear that Tia provided such bubbly, friendly, and informative service during your journey. Her excitement truly reflects her dedication to helping our clients, and it’s … More
5/5
GoogleTia has been very helpful indeed with the sale of my flat. Always keeps me updated and is very efficient and professional. Many thanks Tia.
Hi Sean, Thank you so much for your kind review! We're thrilled to hear that Tia has been so helpful, keeping you updated and demonstrating efficiency and professionalism throughout the sale of your flat. We'll be sure to pass along your … More
5/5
GoogleAn extremely professional team of agents dedicated to support and guide you through the entire process of selling and buying your home, communication is key and RMJ strive to ensure you are updated continuously, I would recommend anyone to get in touch with RMJ if you are thinking of buying or selling your home.
Hi Darren, Thank you so much for your kind words and glowing review! We're thrilled to hear that you found our team professional and dedicated throughout your buying and selling journey. Communication is incredibly important to us, and it's … More
5/5
GoogleNancey is an asset to Robinson. When she came to value my house, Nancey was thorough and informative. She knew her stuff. Nancy listened to me and put me at ease. I am looking forward to working with her soon. Thank you so much.
Hi Dawn, Thank you for your lovely review! We're delighted to hear that Nancey provided such a thorough and informative experience during your valuation. She truly is an asset to our team and takes great pride in listening to clients and ensuring they feel at ease. We’re excited to work with you soon, thank you for choosing RMJ Strood.
5/5
GoogleNancey made our experience very pleasant from start to finish. Kept us updated throughout, she was very helpful and professional and nothing was too much trouble. Thank you for making everything as less stressful as possible. Mr & Mrs Conroy
Dear Mr. & Mrs. Conroy, Thank you so much for your kind words and for taking the time to share your … More
5/5
GoogleIf you want to deal with a friendly, professional and efficient estate agent, then contact Reece and his team at RMJ in Strood! Sold our house in under a month! Can't recommend them enough! Thank you for always keeping me up to date and in the loop.
Hi Adele, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleFreya was exceptional in helping me find my new home. She went above and beyond, preempting my needs and taking care of every detail. Her dedication, attentiveness, and expertise made the entire process smooth and stress-free. I highly recommend her to anyone looking for top-notch service and a seamless home-buying experience.
Hi Joanne, Thank you for sharing your recent experience with us in your review. We truly appreciate your time and feedback. … More
5/5
GoogleA big thank you to all the team at RMJ particularly Nancy, Jade and Charley who provided sound, timely advice and support throughout the process of selling our property. They were always professional and friendly and they communicated …
Hi Val, Thank you so much for your wonderful feedback! We’re thrilled to hear that Nancy, Jade, and Charley provided you with exceptional service and made the process of selling your property smooth and stress-free. Our team takes great … More
5/5
GoogleI had an excellent experience with RMJ Strood while searching for my forever home. From the start, their friendly and professional team. They understood my needs, offered great local market insights, and kept me updated throughout the …
Hi Louie, Thank you for sharing your fantastic experience with us! We're so pleased to hear that our team could assist you in finding your forever home. Understanding your needs and providing great insights into the local market is … More
5/5
GoogleThank you so much to the MJS Team, particularly Tia, her level of professionalism and effort, going out of her way to get us the best possible outcome, honestly thank you for all your help!
Hi Ley, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
