Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCalled to enquire about a property and Judy was very helpful and informative. And patient when my signal wasn't good and called me back right away. Thank you
Thank you so much for your kind words! 🙌🏡 We’re thrilled Jody could be helpful, informative, and patient 🌟😊✨Always happy to assist! 👍 …
5/5
GoogleTelephoned to enquire about a property of interest. Prompt viewing arranged. Links for viewing sent straight away. Very smooth and hassle free. Confirmation telephone call day before. Roll on the viewing today!
Thank you so much for your kind words! 🙌 We’re thrilled everything went smoothly and hassle-free 🌟😊🏠 …
5/5
GoogleRating only, no written review.
Thank you so much for your 5* review!🌟 …
5/5
GoogleI have been talking with Ellie about possible viewings with a view to buying a house. Through the whole process she has been very helpful and clear, and has been flexible and open, which has reduced a lot of the stresses involved with looking for a property.
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ellie could be helpful, clear, and flexible throughout your property search 🌟😊🏠✨ …
5/5
GoogleJody has been very helpful so far with our latest purchase. She is updating us every Wednesday and always available when we need her. She an absolute star.
Thank you so much for your kind words! 🙌🏡 We’re thrilled Jody could be so helpful and keep you updated 🌟😊 …
5/5
GoogleJody has been very efficient, professional and polite. I highly recommend her and Robinson and Jackson Maidstone.
Thank you so much for your kind words! 🙌🏡 We’re thrilled Jody could be efficient, professional, and polite 🌟😊💼 Your recommendation means a lot! 👍✨ …
5/5
GoogleAmazing service and support from Jody @ RMJ Maidstone, continuously updating as we progress through a home buy, super friendly and an absolute breath of fresh air in what can be a stressful situation. Many thanks …
Thank you so much for your kind words! 🙌🏡 We’re thrilled Jody could provide amazing service and support 🌟😊 So glad she made the process friendly and stress-free, a true breath of fresh air! 🍃🏠✨ …
5/5
GoogleWow nice and quick, put an interest in a property this morning and within a shot space of time all set up. Dealt with a very pleasant Tilly, she asked for some information which we provided and viewing set up for the next day. So quick and efficient which was great helping out our search a new home
Thank you so much for your kind words! 🙌🏡 We’re thrilled Tilly could be quick, efficient, and pleasant 🌟😊 So glad we could help with your search for a new home! 🏡✨ …
5/5
GoogleJody has been very helpful and keeps me updated with developments weekly
Thank you so much for your kind words! 🙌🏡 We’re thrilled Jody could be so helpful and keep you updated weekly 🌟😊✨ …
5/5
GoogleJody has been very helpful and informative with the questions and information in the process of the sale that we are in, this is done on a weekly basis and we find it very helpful. Debbie Coe-Nixon
Thank you, Debbie, for your kind words! We're thrilled to hear Jody has been so helpful and informative throughout the sale process. We truly value your feedback and are glad we can assist you weekly. 😊 …
5/5
GoogleRating only, no written review.
Thank you so much for your 5* review 🌟 …
5/5
GoogleRating only, no written review.
Thank you so much for your 5* review 🌟 …
5/5
GoogleNatalie is extremely efficient at her job and holds the upmost professionalism. Thank you for all your help …
Thank you, Kara and Lexi, for the wonderful review! We're thrilled to hear about Natalie's efficiency and professionalism. Your kind words mean a lot, and we're happy to help! 😊🌟 …
5/5
GoogleJody is currently progressing the sale of our current property and the purchase of our new property. At all stages, to date, Jody has been responsive, helpful and courteous. She is a credit to RMJ. Thank you Jody
Thank you for the fantastic review! We're so pleased to hear Jody has been responsive, helpful, and courteous during your property sale and purchase. She truly is a credit to the team! 😊🌟 …
5/5
Googleashley was very good. excellent service!
Thank you for the great review! We're thrilled to hear Ashley provided excellent service! 😊🌟 …
5/5
GoogleAshley was a decent guy, knew what he was talking about
Thanks for the review! Glad to hear Ashley was knowledgeable and helpful! 😊👍 …
5/5
GoogleI am very happy with the service we had at Robinson Michael & Jackson . Ashley Burton was very kind and helpful organising in such short time a view for a house just came on the market . We saw the house with Tilly and she was very professional providing us with all details we need. I would recommend them 100%
Thank you for the wonderful review! We're delighted to hear Ashley was kind and helpful in quickly organizing your house viewing, and that Tilly provided professional and detailed service. Your recommendation means the world! 😊🌟🏡 …
5/5
GoogleTillie was very helpful and efficient.
Thank you for your kind feedback! We’re glad to hear that Tilly was helpful and efficient, she’ll be pleased to know her efforts made a difference. Kind Regards, Robinson, Michael and Jackson
5/5
GoogleWhat an amazing and professional service I received from Robinson Michael & Jackson! Buying a house and arranging a mortgage can be such a stressful experience, but Ellie and TJ went above and beyond to make the process seamless. They …
Thank you so much for your fantastic feedback! We’re thrilled to hear that Ellie and TJ were able to make your home buying experience smooth and stress-free. Ellie will be delighted to know her knowledge, support, and dedication made such a positive impact, we really appreciate you taking the time to share your experience!
5/5
GoogleEllie, was lovely, speedy, straight to the point, pleasure to have a quick chat with her. She rang me back straight away and assisted with my timings and expectations.
Thank you for your kind review! We’re so pleased to hear that Ellie’s prompt, friendly, and efficient approach made the process smooth and enjoyable for you. We hope to find your dream home soon! Kind Regards, Robinson, Michael and Jackson
5/5
GoogleWe are awaiting our viewing. I spoke to Josie on the phone and she was very lovely and really helpful. We are very excited about our viewing.
5/5
GoogleLacey was very professional and quick to answer our query. She kept us informed every step of the way
Thank you so much for the wonderful feedback! We are delighted to hear that Lacey looked after you so well. Being … More
1/5
TrustpilotWent to purchase a house first time…
Went to purchase a house first time told I was a preferred buyer then suddenly seller went with someone else the estate agents involved were not transparent to the point of lying on occasions I do not recommend this company they have a bad reputation amongst other agents
5/5
GoogleHarry has shown me and my wife round multiple times, really easy to get in contact with the whole way through the buying process. Great agent to work with.
Hi Jack, Thank you for your kind words about Harry. Dallas and the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
