5/5
GoogleI had a really positive experience with Hannah W. at RMJ when I asked her to get in touch with a property vendor to find out who had carried out the refurbishment works, and they responded very quickly with the information I needed. I …
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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleMia was very professional and helpful when I was viewing a property. She went above and beyond to help with any questions I needed answering. I would definitely recommend her and RML estate agents.
5/5
Google10/10 for Mia’s helpfulness in our current house purchase. Thank you
5/5
GoogleA big shout out to Erin and Libby, they handled everything perfectly, right from the viewing and going through the process. They were very professional, and on time with everything, well done both
1/5
GoogleEstate agents are extremely rude and need to be trained on customer service.
Agent replied · 8 October 2026
Dear Ms Adeyemi, I’m very sorry to read your feedback, this would never have been our intention. … More
4/5
GoogleTammy was amazing so easy to talk to and made my experience so seamless and set up viewings really quickly.Really appreciate it
5/5
GoogleVery happy and satisfied with the service.
5/5
GoogleI called to enquire about a few potential properties and a lovely lady called Tammy answered. She was beyond helpful, extremely polite and answered all my questions adequately.
5/5
GoogleAndy and the RMJ team have been brilliant throughout our house sale. Keeping us updated at every step and were able to sell within weeks of it going on thr market. They are all friendly, professional and very knowledgeable. Would highly recommend using RMJ to sell a property.
5/5
GoogleDealing with Michaela is always a pleasurable professional experience. She always answers my calls and email queries promptly with a meaningful answer which is essential to me and a great help to me. Michaela is an essential part of the property Managment process and a credit to RMJ. Thank you Michaela
5/5
GoogleMichaela is a star, she manages my properties very well, is professional, friendly and a great member of the PM team in Rainham
5/5
GoogleVery professional and helpful. Special mention for Lily who has been an absolute star and pushing for us to get things completed and keeping us updated constantly. Has made the back end of our move much easier for us
5/5
GoogleMichaela has been truly amazing supporting me with some issues at my rental property, she is knowledgable and has everyone’s interests in mind, exceptional member of the micheal and Jackson team
5/5
Google⭐️⭐️⭐️⭐️⭐️ Review for Michaela, Robinson Michael & Jackson …
5/5
GoogleWe have several properties with RMJ and have been with them for over 5 years. We deal with the Lettings and Property Management Teams. Michaela in PM is our main go-to staff member and she is always on top of what's going on with our …
5/5
GoogleI rented a property through Reside for nearly 3 years and they’ve been such a pleasure to deal with throughout - super responsive on email or phone and got things seen to/fixed quickly as well as just being a lovely friendly company to communicate with. I’ve recently ended my tenancy to relocate back to London and realised my dog’s tracker was missing from his collar - the GPS signal showed it left in the garden at the property and the lovely Ben at Reside offered to go there and find it. They are now posting it back to me! 5 star service all round with Reside, they are a superb managing agency and I’d love to rent through them again if/when I return to the Southwest!
5/5
GoogleMichaela was prompt, professional, and helpful with my recent query. Communication was clear and efficient, and everything was handled smoothly from start to finish - thank you!
5/5
GoogleJust want to say how well Lucy czaplinski @ Robinson Micheal & Jackson does looking after my rental .
5/5
GoogleTammy is an expert and pro with her finger on the pulse. Couldn't be happier with her service and look forward to watching her growth!
5/5
GoogleFreya has been really professional right from the start. She managed everything smoothly, kept the process clear, and answered all questions promptly. Her support made the whole experience much easier and stress-free. I would definitely recommend her services.
Agent replied · 3 October 2026
Hi Zain, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Agent replied · 3 October 2026
Hi Mark, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleI had a viewing with Kitija and she was absolutely lovely to deal with, really friendly, clear and helpful throughout. Even though the flat wasn’t the right one for me, the experience was really positive.
Agent replied · 3 October 2026
Hi Parvez, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleI have been to see a property today and was shown around by Freya who was very knowledgeable and professional. What she wasn't able to answer she has taken away to find out. Great service.
Agent replied · 3 October 2026
Hi Sarah , thank you for your review. Many thanks RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
