5/5
GoogleRating only, no written review.
Agent replied · 21 September 2026
Thank you for taking time to leave us a 5 star review!
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWe just wanted to say a huge thank you to Ellie at Robinson Michael & Jackson. She was absolutely brilliant when showing us around the property we’re interested in purchasing. Not only was she friendly, professional and well-informed, but …
Agent replied · 21 September 2026
Thank you so much for your wonderful review! We’re thrilled to hear that Ellie made your viewing experience so positive and thorough. She truly goes above and beyond to ensure our clients feel informed and supported, rain or shine! Your … More
5/5
GoogleMy partner and I viewed a property through Robinson Michael & Jackson Maidstone and were shown around by Ashley. …
Agent replied · 21 September 2026
Thank you for your lovely review. We’re so pleased to hear that Ashley made your viewing relaxed, informative, and genuinely enjoyable. His professionalism and knowledge really do make a difference, and we’ll be sure to pass on your kind … More
5/5
GoogleAbsolutely brilliant. Really helpful and guided us every step of the way. Danny was open and honest with us (it’s a tough market) and yet we still had 7 viewings and 3 offers one of which we have accepted. They have done more for us in one …
Agent replied · 21 September 2026
Thank you so much for your fantastic review! We’re delighted to hear that your experience with Danny and the team was such a positive one. Navigating a challenging market isn’t always easy, so it’s wonderful to know that the guidance, … More
5/5
GoogleThe lettings team were extremely helpful and provided clear, informative guidance throughout the viewings. They were very professional and made the process smooth and straightforward.
Agent replied · 21 September 2026
Thank you for taking the time to leave your feedback! We’re delighted to hear that the lettings team were helpful and provided clear, informative guidance throughout your viewings. It’s great to know their professionalism helped make the … More
5/5
GoogleMany thanks to Danny Baxter,Ellie and the agency for their quick response and for arranging property viewings so efficiently. We have dealt with other agencies that made the process more complicated and …
Agent replied · 21 September 2026
Thank you for your lovely feedback! We’re really pleased to hear that Danny, Ellie and the team were able to assist you quickly and arrange your viewings so smoothly. … More
5/5
GoogleWe have been using RMJ for our house sale and cannot fault their services from the initial valuation until our current position now awaiting completion. The whole team we have spoke to, but particularly Danny, have been super helpful and always easy to contact. Would recommend for anyone looking for an agent within the local area.
Agent replied · 21 September 2026
Thank you so much for sharing your experience! We’re thrilled to hear that your journey with RMJ has been smooth from the initial valuation right through to awaiting completion. It’s great to know that our whole team, and especially Danny, … More
5/5
GoogleRating only, no written review.
Agent replied · 21 September 2026
Thank you for taking time to leave us a 5 star review!
5/5
GoogleTilly was great at helping me book a viewing.
Agent replied · 21 September 2026
Thank you for your review! We’re glad to hear that Tilly was so helpful in arranging your viewing. We appreciate you taking the time to share your experience! Kind Regards, Robinson, Michael and Jackson
5/5
GoogleTJ and Ashley have both been great to work with
Agent replied · 21 September 2026
Thank you for sharing your feedback! We’re delighted to hear that your experience with TJ and Ashley has been so positive. We appreciate your support and look forward to helping you again in the future. Kind Regards, Robinson, Michael and Jackson
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleFabulous experience with Mark Franklin, great comms/customer experience
Agent replied · 24 May 2026
Thank you so much for the fabulous review! We are delighted to hear that you had such a great experience with Mark. Clear … More
5/5
GoogleTayla was very polite and helpful, thank you :) xx
Agent replied · 17 September 2026
Thank you for your review Demi-leigh .
5/5
GoogleGreat service received from Harry, made our whole process really smooth and straightforward from property viewings to making an offer.
Agent replied · 16 September 2026
Thank you Josh
5/5
GoogleDallas was great at keeping us updated throughout the process of selling our house, the whole team at Robinson Michael & Jackson were very helpful and responsive when we needed them.
Agent replied · 16 September 2026
Thanks Josh - hope you are settling in well,Dallas & the team
5/5
GoogleI’m very happy with the help I received from the whole team. They made sure that everything went smoothly in my purchase process and answered any questions I had. Highly recommend them xx
Agent replied · 16 September 2026
Thank you Flavia - we look forward to seeing you tomorrow when you collect the keys ,Dallas & the team
5/5
GoogleKendell, Dallas (not Texas) and Harry have been excellent in assisting and providing prompt updates in purchasing process. They have been professional, friendly and very helpful throughout. Thank you so much and I hope to work with you again soon.
Agent replied · 16 September 2026
Thank you very much for your kind words
5/5
GoogleIf you’re looking to buy, sell, rent or let a property in Kent, I would strongly recommend using Robinson Michael & Jackson. I dealt with their Sittingbourne branch and I must say that their whole team is fantastic but I would like to thank …
Agent replied · 24 May 2026
Thank you so much for taking the time to share such a comprehensive and glowing recommendation! … More
5/5
GoogleLovely, responsive agents, the lady that took me for the viewing was polite and friendly. Can rate them highly
5/5
GoogleMillie, Xanthe and Fel have all been so great with helping us find a property, super sweet and knowledgeable and also really helpful. we are so excited to move into our new flat and we are really grateful for the whole team. thanks so much again :)
5/5
GoogleVery happy with the service that has been provided. Xanthe especially- she’s been amazing and i would recommend her to everyone looking for a place to call home
5/5
GoogleMoving is always stressful, but Fel and the rest of the team were friendly, supportive, and understanding throughout the whole process - thank you! Fel in particular went above and beyond in helping us through each stage of the process.
5/5
GoogleI had an excellent experience working with Ruby, Millie, and Xanthe in securing my first home in London. As someone relocating to the UK, the entire process felt overwhelming at first, but they made everything incredibly smooth and reassuring. Their prompt follow-ups, timely reminders, and patient guidance helped my partner and me navigate the rental process with complete confidence. They were always available to answer our questions, address every concern and explain each step clearly. Thanks to their support, we were able to secure a lovely property in a great locality without any stress. We’re truly grateful for their professionalism, kindness and dedication. Highly recommend their team to anyone looking for a reliable and supportive letting experience.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Robinson Michael & Jackson to help?
Send Robinson Michael & Jackson a message.
Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
