Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHad a viewing with Kitija on Saturday and although the property was not for us she handled the viewing very well. She had a good insight to the property and few things she couldnt address on the day she was happy to find out from the owners. Would recommend RMJ based on my experience so far.
Hi The Dago, thank you for your review. Many thanks RMJ Strood
5/5
GoogleThankyou Kitija for assisting our property search. Super friendly, great communication and attuned to our needs.
Hi Billy, thank you for your review. Many thanks RMJ Strood
5/5
GoogleA big thank you to Kitija for accompanying us on some viewings. She was amazing!. Very friendly enthusiastic and keen to help.Kitija had fair knowledge of the surrounding area where we went to view a few properties. She was informative and …
Hi Mel, Thank you so much for your lovely review! We’re delighted to hear how much you enjoyed your viewings with Kitija. Her friendly, enthusiastic approach and genuine commitment to helping clients are exactly what we strive for, and it’s wonderful to know she made such a positive impression. Many thanks RMJ Strood
5/5
GoogleAmazing and so helpful!! Couldn’t have done it without you
Hi Lauren, thank you for your kind review. Many thanks RMJ Strood
5/5
Google10/10 would recommend keep you informed throughout your whole process of purchasing a house
Hi Sydnee, thank you for your kind words. Many thanks RMJ Strood
5/5
Google⭐️⭐️⭐️⭐️⭐️ Fantastic service and communication from start to finish We’ve been trying to sell our house and buy a new one for around 18 months, and …
Hi Keaton Family, Thank you so much for taking the time to leave such an incredible and detailed review. We know how challenging and emotional a long property journey can be, so it means a great deal to hear that our team helped make the … More
5/5
GoogleI’ve been viewing properties for the last couple of months looking for my next home and I can’t recommend Robinson Michael & Jackson enough. From the way they conduct viewings to support after. I feel the service is very …
Hi Chris, Thank you so much for your kind feedback! We’re delighted you had a great experience.Many thanks RMJ Strood
5/5
GoogleThanks to Kitija for making it possible for me to view some properties recently. She was so professional and well-organised when I met her while showing a property to us. She ensured that all the questions we asked were sent to the property owner and the feedbacks were forwarded to us promptly. Thanks for the support.
Hi Opeyemi, Thanks for the lovely feedback! We're glad we could support you. Many thanks RMJ Strood
5/5
GoogleTayla is helpful.
Hi Stuart thank you for your review. Many thanks RMJ Strood
5/5
GoogleTayla was a pleasant lady to deal with will deffo be back
Hi Sonia, Thanks for the lovely feedback! Many thanks RMJ Strood
5/5
GoogleTayla was very helpful today and very kind!
Hi Kira, thank you for your review. Many thanks RMJ Strood
5/5
GoogleTayla was amazing! So kind, patient, and genuinely caring. Couldn’t have asked for better service.
Hi Munesu, Thank you so much for your kind feedback! We’re delighted you had a great experience.Many thanks RMJ Strood
5/5
GoogleHad a great chat with Tayla today, she was very helpful.
Hi Natalie, thank you for your review. Many thanks RMJ Strood
5/5
GoogleTayla Great help over the phone and very professional in helping pick out some potential properties to look at.
Hi Camerun, thank you for your review. Many thanks RMJ Strood
5/5
GoogleTayla was able to answer all my questions and concerns extremely well with confidence. She was great help and a great team member.
Hi Rhianna , thank you for your kind words and review. Many thanks RMJ Strood
5/5
GoogleI had a wonderful experience with Tayla, she answered all questions I had, and advised me what routes to take in the future, so helpful and kind.
Hi Aiden, Thank you for your kind words and review. Many thanks RMJ Strood
5/5
GoogleI spoke to Taylor (I think that was her name) on the phone regarding a property in the area. She was very knowledgeable about the property and was able to get me a prompt viewing.
Hi Charley , thank you for your kind review. Many thanks RMJ Strood
5/5
GoogleTayla conlon was able to provide all the useful details needed, a great support.
Hi Keelan, thank you for your review. Many thanks RMJ Strood
5/5
GoogleJade Gardiner- strood branch, we would like to say that Jade has been absolutely brilliant, she has been so supportive and helpful through this very stressful transaction. She has always kept us up to date with every step of the process. Jade, you are an asset to the Robinson Michael & Jackson team. Lisa & Jazz x
Hi Lisa & Jazz, Thank you so much for your wonderful review. We’re delighted to hear how brilliantly Jade supported you throughout such a stressful transaction. Keeping our … More
5/5
GoogleTayla was professional, informative and gave me all the information or how to obtain it. …
Hi Paul , thank you for your review and kind words regarding your experience with Tayla. Many thanks RMJ Strood
5/5
GoogleVery professional team.
Hi Daniel, thank you for your review. Many thanks RMJ Strood
5/5
GoogleKitija was very warm and helpful during our viewing, without rushing us. Went above and beyond to let us check the house more thoroughly. A breath of fresh air from our experience with other estate agents.
Hi Trajano , thank you for your review . Kind regards RMJ Strood
5/5
GoogleWe had such a great experience with Kitija. She was patient, understanding, and always on top of things. You can tell she really cares about her clients and takes pride in what she does. Every step of the process felt smooth and well handled, and we felt completely supported throughout.
Hi Mikey , thank you for your review. Many thanks RMJ Strood
5/5
GoogleWe had such a great experience with Robinson Michael & Jackson, especially with Kitija, who was amazing from the start. After just a quick chat, she completely understood what we were after and wasted no time setting up a meeting to get …
Hi Mindi , Thank you for your kind words and lovely review for our Strood team. Thanks RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
