Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleEllie went beyond to help me book a viewing. And has been very detailed in the whole process
Thank you for your wonderful feedback! We’re so glad to hear that Ellie went above and beyond to assist you and kept everything clear and detailed throughout the process. … More
5/5
GoogleVery polite and helpful
Thank you for your kind feedback! We’re delighted to hear you found our team polite and helpful. Kind Regards, Robinson, Michael and Jackson
5/5
GoogleGood fast and reliable service I highly recommend Ellie for her dedication. She’s a great asset
Thank you for your lovely review! We’re so pleased to hear you found our service fast and reliable, and that Ellie’s dedication made such a positive impression. … More
5/5
GoogleWe found the sales team excellent in finding us a buyer showing them around the property and keeping us informed. However, we think we was misinformed on our buyer as we was told that they were ready to go immediately, This was not the case …
Thank you for taking the time to share your detailed feedback. We’re really pleased to hear that Jody from our Maidstone office was able to step in, keep you informed, and successfully bring your sale to completion. We’re sorry to learn … More
5/5
GoogleWe sold our house with RMJ and they have been fantastic from beginning to end. Special mentions to Danny and Jody, thank you so much for being so supportive and responsive throughout the whole process!
Thank you for your wonderful feedback! We’re delighted to hear that your experience with RMJ was so positive. Danny and Jody will be thrilled to know their support and responsiveness made a difference throughout your sale! Kind Regards, Robinson, Michael and Jackson
4/5
GoogleEllie is approachable and knowledgeable. Able to understand the needs and is an excellent negotiator
Thank you for your kind words! We’re so glad to hear that Ellie’s professionalism and expertise made a positive impact. Your feedback is greatly appreciated! Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleThem team are super attentive and more than happy to help with everything step of the journey. Being the first time actually selling a property my understanding was not great! Also Jody consistently staying on top of my sale is greatly appreciated!
Thank you so much for your wonderful review! We’re delighted to hear that our team made your first property sale a smooth and supportive experience. Jody and the rest of the team will be so pleased to know their efforts were appreciated. … More
5/5
GoogleEllie is very helpful and patient.
Thank you for taking the time to share your experience! We're so glad to hear that Ellie provided helpful and patient service. We truly appreciate your feedback and your support! … More
5/5
GoogleEllie is very polite and helpful
We really appreciate your kind words! Thank you for leaving Ellie a 5 star review. We are glad she was able to help you with your property search. Kind Regards, Robinson, Michael and Jackson
5/5
GoogleWe had a fantastic experience viewing a property with Ashley. From the moment we arrived, Ashley was friendly, professional, and incredibly knowledgeable about both the home and the local area. He made us feel completely at ease, answered …
Thank you so much for your wonderful 5-star review! 🌟 We're thrilled to hear Ashley made your viewing a fantastic experience with his friendly, professional vibe and local expertise! 😊 …
5/5
GoogleEllie has been amazing, very professional and reactive to my needs.
Thank you so much for taking time to leave us a review! We’re delighted to hear that Ellie provided such professional and attentive service. We hope to help you find your dream home soon! Kind Regards, Robinson, Michael and Jackson
5/5
GoogleEllie was very helpful in getting our viewings booked in and was very quick with replies to any questions or assistance
Thank you for your glowing review! 🌟 We're delighted Ellie was so helpful with booking your viewings and super quick with all your questions 😊🏡✨ …
5/5
GoogleEllie has been assisting me in arranging viewings, very helpful, friendly and quick to come back to me!
Thanks so much for taking the time to leave this five-star review! 🌟 We're absolutely thrilled to know that Ellie was so helpful, friendly, and quick to respond while arranging your viewings. We'll be sure to share your kind feedback with her🏡🔑 …
5/5
GoogleRating only, no written review.
Thank you so much for your 5* review🌟 …
5/5
GoogleRating only, no written review.
Thank you so much for your 5* review🌟 …
5/5
GoogleRating only, no written review.
Thank you so much for your 5* review🌟 …
5/5
GoogleRating only, no written review.
Thank you so much for your 5* review🌟 …
5/5
GoogleRating only, no written review.
Thank you so much for your 5* review🌟 …
5/5
GoogleDanny was both extremely engaging, knowledgeable and supportive throughout the house hunting process for my first home. Dealing with him was super easy and he was an excellent professional. Can only give the highest of recommendations for him and both me and the misses was pleased.
Thank you so much for the highest recommendation and for taking the time to share your experience! We're thrilled that Danny was so engaging, knowledgeable, and supportive for you and your partner throughout your first house hunting journey. 🏡🔑 …
5/5
GoogleMe & my partner was looking for our first home and Danny helped us through the whole process. Couldn’t fault a thing throughout and he really allowed used to ease through what could be both a challenging and stressful time for us. So thanks a bunch Danny!
Thank you so much for your 5* review 🌟 It’s wonderful that Danny helped you and your partner find your first home 🏠 and made the entire process easy for you! 🤩🙏 …
5/5
GoogleAmazing experience today, I came in and was welcomed with a smile by a bloke called Danny. Was very courteous and could tell he was very passionate about the customer experience as he helped us navigate through the rental market without …
Thank you for this amazing review! 🌟 We're over the moon that Danny welcomed you with a smile, shared his passion for top-notch service🏡✨ …
5/5
GoogleI received exceptional service from Danny. He kept us updated throughout the sale. He was super informative and helpful. Great professional and very kind!
Thank you! 🌟 Danny’s updates, expertise, and kindness made your sale shine! 😊🏡✨ …
5/5
GoogleRating only, no written review.
Thank you for your amazing review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that Danny provided fantastic service and helped you find a buyer so quickly. We truly appreciate your kind words and are glad he was able to assist you! 😊 … More
5/5
GoogleWe sold our home with RMJ, and they were absolutely amazing from start to finish! A massive shoutout to Danny for going above and beyond, always supportive, friendly, and quick to respond. We couldn’t be happier with the whole experience!
What a brilliant review! 🤩 We're thrilled that RMJ was amazing and that Danny went above and beyond for you! 🌟 Thank you so much for choosing us! 🏡 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
