5/5
GoogleVery helpful and informative
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat service. Thank you 🙏. …
Agent replied · 13 May 2026
Hi Viktor, thankyou very much for the positive review😊 …
5/5
GoogleThe Chatham RMJ team helped market and sell my Chatham property.They were all friendly, helpful and very efficient.They offered excellent value.....
Agent replied · 13 May 2026
Hi Glen, thank you very much for sharing this brilliant review about your experience with the team! We are so pleased you were happy with our service😊 …
5/5
GoogleFantastic assistance the team were always on hand for any queries on hand and provided clarity and support throughput the whole process
Agent replied · 13 May 2026
Thank you for sharing your experience with others!👏🏼🏡 …
5/5
GoogleRating only, no written review.
Agent replied · 13 May 2026
Hi Javier, thankyou for your feedback! We are so pleased you have had a great experience😊 …
5/5
GoogleThe branch Administrator, Holly, was amazing! Made the process feel very easy
Agent replied · 13 May 2026
Hi Kamau, thank you so much for this review about our branch admin, Holly. We are so pleased to hear you are having a great experience with us🎉 …
5/5
GoogleWe just got our offer accepted today. Kiran was very helpful throughout the process.
Agent replied · 13 May 2026
Congratulations on having your offer accepted! We are so pleased to be apart of such an exciting time. thank you for sharing your experience with others😊 …
5/5
GoogleFriendly efficient service,
Agent replied · 13 May 2026
Hi Michelle, Thank you for sharing your experience with others! We truly appreciate it🥰 …
5/5
GoogleKiran and Tia alongside the rest of the team at Robinson Michael and Jackson in Chatham are extremely professional and helpful and offer an exceptional service when buying or selling. I would highly recommend using their services.
Agent replied · 13 May 2026
Thank you so much for this 5 star google review😊 …
5/5
GoogleExceptional and professional in dealing with potential buyers. Kiran customer relations is second to none. She went above and beyond during the offer process.
Agent replied · 13 May 2026
Hi Kayode, thank you so much for this brilliant review about the team!⭐
5/5
GoogleGreat to view the property today, Tia was a great agent showing us around. Would recommend RMJ to anyone I know.
Agent replied · 13 May 2026
Hi Amrik, thank you so much for sharing your experience with others! We are so pleased you have had a great experience.
5/5
GoogleKiran is a warm and friendly sales woman, who I found to be very helpful with all aspects of viewings and bookings. 6 months of house hunting I am happy to know there are good estate agents availabile.
Agent replied · 13 May 2026
HI Elizabeth, thank you for this lovely review about Kiran - she is a credit to our team🥰 …
5/5
GoogleHad a good experience with putting our flat for sale. Angela and Sam took care of everything . Took a bit longer to complete. Not their fault. Very supportive team.
Agent replied · 26 July 2024
Good to hear, thank you.
5/5
GoogleKiran was really helping through the process. thanks again
Agent replied · 13 May 2026
Thankyou so much for this google review about Kiran! We are so pleased you have had a great experience with us🎉 …
5/5
GoogleGood show round by Kiran. My family and I were impressed with her knowledge and information about property and potential developments. Her well spoken friendly nature appealed to us. Hope we meet many more like her! Thank you.
Agent replied · 13 May 2026
Thank you for this lovely review about Kiran, we are so pleased you had a great experience with her🥰 …
5/5
GoogleRating only, no written review.
Agent replied · 13 May 2026
Hi Sarah, thank you for sharing this 5-star review!⭐
5/5
GoogleRent Property and Lebby Services are the best! Highly recommended for their excellent service and professionalism
Agent replied · 8 October 2026
Thank you Saif, this is a kind review and Libby is very grateful! Wishing you all the best :) - The Lettings Team, Gravesend
5/5
GoogleQuick efficient and very professional all round would highly recommend, and always there on the other side of the phone to reassure and update
5/5
GoogleRating only, no written review.
Agent replied · 8 October 2026
Thank you for your rating Cynthia, we are wishing you all the best! - The Lettings Team, Gravesend
5/5
GoogleEverything went very smoothly from start to finish. The team was helpful and kept us informed at every step. Communication was always quick and clear, and they were incredibly patient and understanding, even when there were delays on our side. Extremely professional and friendly service.
Agent replied · 8 October 2026
Thank you very much for your kind review, this is really lovely to read. We are wishing you all the best Zainab. Thank you again! - The Lettings Team, Gravesend
5/5
GoogleVery helpful and knowledgeable staff particularly Tammy who understood what we were looking for and found us an ideal property.
5/5
GoogleWe had an awesome experience with Robinson Micheal and Jackson team.
Agent replied · 8 October 2026
Thank you for your review Bashira! We really do appreciate it. We wish you all the best! - The Lettings Team, Gravesend
5/5
GoogleBrilliant support from Hannah with relation to managing an offer. Very professional and courteous.
5/5
GoogleWe worked very closely with Hannah Woodcock to find our first home and she absolutely exceeded our expectations. She was kind, present and fair. She went over and beyond with her and we just know anytime we work with RMJ we would be in good hands cause of the impression Hannah left us. Thank you for everything!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
