Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGood customer service, the representative that showed me around the property was very friendly and lovely. …
Hi Omo, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI contacted Robinson Michael and Jackson to organise a viewing and was pleasantly surprised by the efficiency of Tia Coles the sales representative. She took my details regarding the property and told me about other properties that may be …
Hi David, Thank you so much for your lovely review! We're delighted to hear that Tia provided such efficient and professional service during your experience with us. She always takes great care in understanding clients’ needs, so it's … More
5/5
GoogleI would like to start by saying thank you so much to Tia and Freya for finding a Property to match our needs! It’s everything we wanted. I would like to thank Jade and Charley for making the process after our offer was accepted smooth and efficient! We are looking forward to picking up our keys.
Hi Imogen, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleFreya provided great service and was very informative.
Hi Ola, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleValuation. I asked RMJ if someone could pop round for a valuation of my property. An appointment was arranged within the following 2 days. …
Hi Linda, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI have recently contacted RMJ in regards to viewing a property for myself and my partner and I was lucky enough to speak to Freya. We are first time buyers and the process can get a quite overwhelming but Freya has made it a pleasant …
Hi Talida, Thank you so much for your kind words! We're so pleased to hear that Freya was able to make your first-time buying experience a positive and supportive one. She truly cares about helping people find their perfect home, and it’s … More
5/5
GoogleWe are very happy with our viewing. Freya explained very well about property and answered all our questions.
5/5
GoogleTia, has provided excellent responses to my enquiries in a most efficient way. Thank you.
5/5
GoogleTia was extremely helpful during our telephone call regarding our search for a property in Medway and surrounding areas. When discussing a property of interest she advised it was under offer but would keep me posted and fully engaged in …
5/5
GoogleVery good service second time I used them and would use them again in the future
5/5
GoogleI can tell you now - it’s Jade who gets these five stars, who has earnt the review and has more than impressed me. She is a fantastic member of the team and I always enjoyed speaking with her on the phone. …
Dear Samantha, Thank you so much for your kind review, particularly your feedback on the … More
5/5
Google"Freya was very helpful and polite throughout our interaction. Although our discussion was brief, she was thorough, professional and made an effort to explore exactly what I was looking for.
5/5
GoogleRating only, no written review.
5/5
GoogleThis review is for Freya Harding. We found Freya very polite, welcoming and knowledgeable of the property we viewed. Very prompt in providing answers for all our questions. …
5/5
GoogleContacted Robinson M Jackson as I have a flat where my tenants are moving out. I wasn’t sure if I should sell or let. Still a bit undecided, but have received some really good advice and help. Have always found Robinson M Jackson to be …
5/5
GoogleVery friendly and very helpful. Tia said what she would do and delivered quickly.
5/5
GoogleI found Freya helpful and very pleasant when I went to a viewing at Allington drive on Saturday
5/5
GoogleVery friendly staff and helpful in explaining forms to a first time buyer. Thanks Tia for your help.
5/5
GoogleI asked Tia for a desktop valuation, she went the extra mile and emailed it to me within 24 hours. Excellent and friendly service.
5/5
GoogleAlthough our selling journey changed we cannot fault the attention and passion we felt from RMJ - Freya and Nancey were especially attentive and I would recommend their services 100%
5/5
GoogleRating only, no written review.
Hi Luc, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Ruth, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleWe chose Robinson Michael & Jackson to assist with the sale of our property, and we highly recommend their services. We had the pleasure of working with Freya and couldn't be more impressed. She …
Hi Jeslin, thank you for your kind words and recommendation! We're so pleased to hear that your experience with Robinson Michael & Jackson, and especially with Freya, was such a positive one. Freya is a valued member of our team, and it's … More
5/5
GoogleVery smooth and quick process after only just starting property searches Tia has managed to locate a potential property. And has made the whole process easy.
Hi Noah, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
