Trusted Agent profile

Verified

Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,211 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,004

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Robinson Michael & Jackson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I had a fantastic experience with Robinson Michael & Jackson when they sold my property. From start to finish, the process was seamless and stress-free. Their team was professional, attentive, and kept me informed every step of the way. …

Shetra · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Thank you so much for your fantastic feedback! We're thrilled to hear that your experience selling your property with Robinson Michael & Jackson was seamless and stress-free. Our team always aims to provide clear communication and dedicated … More

4/5

Google

Rating only, no written review.

Jayjay · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi Jayjay, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood

5/5

Google

Nancey is very nice lady n one of the great customer service. Thank u very much ur lovely customer service.

Prooo · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood

5/5

Google

Thank you to Tia and the team at RMJ for all of the help with our property so far. Tia has been really polite and helpful. Thank you!

Charlie · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi Charlie, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood

5/5

Google

Had Nancey round for a valuation and she was brilliant. On time, very professional, knowledgeable and honest. My preferred agent out of the three we had out. Would definitely recommend. Thanks again

Thomas · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi Thomas, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood

5/5

Google

Very professional so fast well done Thank you very much for you help….

Yevhen · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 1 October 2023

Hi Yevhen, thank you for your review and we look forward to giving you your keys to your new home. Kind regards, Team RMJ Strood

5/5

Google

Reece has been absolutely amazing! If we move in the future we will definitely be using rmj! Thank you so much for all your help! X

Dani · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 6 June 2023

Thank you for your kind words Dani. You are more than welcome, enjoy your new home! RMJ Team.

5/5

Google

Fantastic service from start to finish my property sold and completed a-lot quicker than expected, communication was fantastic which made the whole process a-lot less stressful thanks yo everyone at rmj. Would also like yo mention there soliciters would highly recommend using them as they were also very efficient.

Ben · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 17 June 2024

Hi Ben, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood

5/5

Google

Freya and Nancy in a few words... Transparent True Empathetic Professional Fair and Kind from start to finish. No games - just results!

Larome · 8 October 2025 · Robinson Michael & Jackson Strood

5/5

Google

Tia was a lovely and friendly woman, she answered the phone with much enthusiasm, she took her time to listen to myself and my mum when it came to queries about properties. Tia has put me in touch with their in house mortgage adviser, her …

Rachel · 8 October 2025 · Robinson Michael & Jackson Strood

5/5

Google

Whole team at RM&J have been so helpful throughout our whole journey with buying our first home. Big thank you to Jade and Charley who made the last few weeks as less stressful as they possibly could. Lovely bunch who always answer and respond quick. Thank you again:)

Sydney · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi Syndey, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Freya was so friendly and helpful. Gave me space to look around at my own pace without making me feel rushed or uncomfortable. Great service :)

Alison · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi Alison, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

I recently had the pleasure of working with Freya as my real estate agent while searching for properties in Strood, Kent. …

S · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi , thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Freya was brilliant. Knowledgeable, polite and understood our moving needs. Thanks again

Charlie · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi Charlie, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Rating only, no written review.

Mikey · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi Mikey, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Tia was amazing! She kept us informed throughout the whole process, allaying our fears and worries along the way. We would highly recommend her excellent customer service. 5 stars!

Vicki · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi Vicki, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

We had an amazing experience with Freya during our home purchase. From start to finish, she was professional, knowledgeable, and incredibly supportive. She kept us updated throughout the entire process, answered all our questions promptly, …

Ella · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi Ella, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Was selling a property with them last year, Nancy and the team was brilliant from start to finish. I've dealt with many estate agents over the years and RM&J strood was easily one of the best to work with. Would highly recommend

Joshua · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi Joshua, thank you for your review and we look forward to assisting you in the future. Kind regards, Team RMJ Strood

5/5

Google

Amneet was kind, friendly and helpful, going out of her way to answer all of my questions. She made the experience great.

Harsh · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi Harsh, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Special thanks to Amneet for being so helpful, warm and gracious during our viewing! Was more than happy to answer any questions with extensive knowledge of the property.

Kiera · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi Kiera, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Great team at RM&J. We had a great experience with Amneet who has showed us around several properties. Very knowledgeable so was able to give us a lot of information to help us make decisions.

MK · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi MK, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Big thanks to the team for getting us booked in for viewings on short notice and to Amneet for being a wonderful guide

Rana · 8 October 2025 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi Rana, thank you for your review. Kind regards, Team RMJ Strood

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Want Robinson Michael & Jackson to help?

Send Robinson Michael & Jackson a message.

What do you need help with?

Robinson Michael & Jackson will use your details to contact you about this. See our privacy notice.

Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent