5/5
Robinson Jackson lettings dept are outstanding in approach, service and communication. Previously I’d encountered some poor service levels with other agents in Bexley, which has made coming across Stuart Harris, Alex and all at RJ a …

Trusted Agent profile · Kent
Verified
★★★★★
3,894 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Swanley, Belvedere, Swanscombe and Bexley (Kent). Together they have 3,894 reviews on two platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Robinson Jackson lettings dept are outstanding in approach, service and communication. Previously I’d encountered some poor service levels with other agents in Bexley, which has made coming across Stuart Harris, Alex and all at RJ a …
5/5
Wow! Wow! Wow! It was a great experience to have the Robinson Jackson Team help to look for …
5/5
My name is Micaela Batista. Myself and my family are very happy with this agency and we are very grateful to everyone. The person helping us with the process was Charlotte Russell and Danielle Freegard, and both were incredible. They were …
5/5
We find staff at Robinson Jackson are friendly, prompt , efficient. approachable and equally competent , taking care of Landlord's interest as their priority. we are very pleased with Robinson Jackson's service given to us. …
5/5
Just wanted to say a quick thanks to Sophie Horan. She came over to value my property in preparation of renting it out. Every step of the process has been efficient and easy. Now we have tenants moving in all within 2 weeks, Danielle has …
5/5
Fantastic service provided by everyone at the Barnehurst branch of Robinson & Jackson. We were able to advertise and let out our property within a couple of weeks. …
1/5
If I could have chosen a zero, I would have. We chose to let out our property with Robinson Jackson because we were promised a great service. Tenants were found quickly but the rest of the service has been dreadful. They sent in an …
5/5
Extremely happy with the service from the lettings team from start to finish. Special thanks to Sophie, Alex, Stuart and everyone involved in letting my property which happened in a matter of a few weeks. …
5/5
I had a fantastic experience with Robinson Jackson. From the moment I contacted them about finding a tenant, their service was top-notch. The staff, especially Sophie Horan and Alex Sephton were incredibly helpful and responsive throughout …
5/5
Highly recommended agents. All the team go over & above to keep you updated every step of the way.
5/5
Cannot thank Sam enough for all her help. She has been a beacon of light during a very difficult couple of years, when most people were letting us down Sam always reassured us every step of the way and kept is informed constantly whether good news or bad. Highly recommend.
5/5
Steve and his team at Robinson Jackson Orpington have been amazing. It’s been a difficult sale over an extended period of time due to repairs issues and an insurance claim, but Steve kept in touch while it was ongoing. Once all was resolved and the property was back on the market, a buyer was found and the sale proceeded relatively quickly, with Steve and the team chasing and checking and updating me. I wouldn’t hesitate to recommend them.
Thank you Tiana. We really appreciate your feedback and are so pleased we could help you with your sale. All the best. Robinson Jackson Estate Agents Orpington
5/5
We recently sold our house through Robinson Jackson and are really pleased with the service they provided, especially their Progressor, Saphire. I would highly recommend Robinson Jackson.
Dear Laura, Thank you for taking the time to review our service. We are glad you were pleased with the service and our sales progression facility. Good luck in your new home and thank you for your custom. Rob Wright Owner Partner
5/5
We have sold our property through this branch and can't praise them highly enough. The sale has taken months, but not through their fault. The whole time the staff have kept us informed as to was was going on and I wouldn't hesitate to recommend them to anybody,
5/5
Absolutely amazing team at the office , Harry went out his way to accommodate every request to see the flat for my dad and he has been so helpful. Thank you to all of therm for being starts and making this move easy.
5/5
We are so thankful that our first home was purchased through Robinson Jackson. The team were super helpful, honest and friendly from booking the viewing for our property right through to the completion of it. It wasn't an easy ride as the process is naturally stressful but having a team as friendly and attentive as them helped a lot, especially the progression team, Margaret and Andrea, they were so on the ball and made our process as smooth as they could! I heard so many horror stories about estate agents messing people around and I'm grateful we had none of that with Robinson Jackson. Big thank you from Roben and I!
5/5
Theo was super-helpful and understood what I was looking for. He is very knowledgeable of the local property market and I would recommend him both for selling your property or for when you are looking to buy. Thanks, again, Theo!
5/5
The process of listing and selling my house has run so smoothly with the seller team generating interest and then quick responses from the RJ progression team who kept me up to date. I would recommend Robinson Jackson to friends and family.
1/5
Avoid.
5/5
We were so happy with our experience using Robinson Jackson to sell our house. Spencer and his team were so helpful and professional throughout. We cannot thank them enough. Thank you all! Hayley & Kenan x
Dear Hayley and Kenan, Thanks so much for your kind words, it was not an easy one but we were never giving up! So glad all is done and wish you every happiness in your new home. Best wishes, Spencer and the team
5/5
Nat and the team have been amazing throughout the whole process. Fast to respond to calls and emails. Kind, friendly and very efficient. Would definitely recommend.
5/5
The team are very helpful and with giving you updates on your property . First class experience . Thank you to Anthony and Scott
5/5
Many Thanks to Anthony with the Sale of a house. Very friendly and helpful Team throughout. Always quick to answer any questions and kept us updated during the process. Would highly recommend.
5/5
Fantastic experience with Robinson Jackson from start to finish, quick responses to emails and kept us in the loop throughout the entire buying process. Would highly recommend them!
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The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 20222022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Jackson a message.
Blackfen has the most, with 664 reviews rated 5.0 out of 5, followed by Barnehurst with 528.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.