Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience working with Steven,Linly &Rob during the process of buying my new home. Their professionalism and expertise were evident from the start. They are incredibly responsive, always available to answer my questions and address any concerns I had. Their knowledge of the market was impressive, and they were able to guide me through the entire process with ease. What I appreciated most was their excellent negotiation skills, which helped me secure a great deal on my dream home. They took the time to understand my needs and preferences, ensuring that the property we found was perfect for me. I highly recommend Robins Jackson state agent in Orpington for anyone looking to buy a home - their support and dedication truly made a difference in my home buying journey.
Zenith · 30 May 2024 · Robinson Jackson Orpington
Agent replied · 20 June 2024
Hi Zenith. Thank you for sharing your feedback. It's wonderful to hear about your fantastic experience with the team. Recommendations like yours are incredibly valuable for anyone looking to buy a home.
Congratulations on your new home! If you have any more insights or need further assistance, feel free to reach out. Robinson Jackson Estate Agents Orpington.
★★★★★ 5/5
GoogleViewed a property today with Olivia Handy, must say 10/10 customer service. Very Prefessional through out with a relaxed demeanour. Olivia , definitely tap up Robinson Jackson for a bump in salary, well deserved.
A · 29 May 2024 · Robinson Jackson Swanscombe
Agent replied · 25 December 2024
Thanks for your feedback Shaun. We have passed your kind words onto Olivia. Many thanks for taking the time to leave us a 5* review, much appreciated! Kind regards, the RJ Swanscombe & Greenhithe team
★★★★★ 5/5
GoogleViewed a property today with Olivia Handy, must say 10/10 customer service. Very Prefessional through out with a relaxed demeanour. Olivia , definitely tap up Robinson Jackson for a bump in salary, well deserved.
Shaun · 27 May 2024 · Robinson Jackson Swanscombe
Agent replied · 25 August 2024
Thanks for your feedback Shaun. We have passed your kind words onto Olivia. Many thanks for taking the time to leave us a 5* review, much appreciated! Kind regards, the RJ Swanscombe & Greenhithe team
★★★★★ 5/5
GoogleI recently had a house viewing with Olivia and she was wonderful. She was very friendly, accommodating and knowledgeable. It was clear that it was important to her to know the finer details about the house, so she could share them and it was greatly appreciated.
Giselle · 27 May 2024 · Robinson Jackson Swanscombe
Agent replied · 25 August 2024
Thank you for sharing your positive experience with us! We're delighted to hear that Olivia provided you with exceptional service during your house viewing. At Robinson Jackson, we take pride in our team's dedication to delivering knowledgeable and accommodating assistance to our clients. We're thrilled that Olivia's attention to detail and friendly demeanor made your viewing experience memorable. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help! Kind regards, the RJ Swanscombe & Greenhithe team
★★★★★ 5/5
GoogleRobinson Jackson team at the Swanscombe/Castle Hill -
Very supportive and our active in supporting and leading our house sale. We appreciated the informative communications throughout the process. Robert and his team support were reassuring at all stages. We would recommend this team and company.
Caroline · 27 May 2024 · Robinson Jackson Swanscombe
Agent replied · 25 August 2024
Thank you for your wonderful review Caroline! We're thrilled to hear that you found our team at Robinson Jackson supportive and proactive throughout your house sale journey. We understand the importance of clear and informative communication, and we're delighted that you found our updates reassuring at every stage. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. Best wishes to you and your mum for the future. Kind regards, the RJ Swanscombe & Greenhithe and Ebbsfleet Garden City teams
★★★★★ 5/5
GoogleCant speak highly enough of the team at Robinson Jackson. They are so friendly, ever helpful and work tirelessly to get people through the door to view your property. Olivia has been the one dealing with my sale in the main and has been so wonderful but the entire team put so much effort in to get the result you want. Always have time to answer your (in my case - endless!) questions and nothing is too much trouble.
Would highly recommend this team if you need to sell your property!
Carolyne · 27 May 2024 · Robinson Jackson Swanscombe
Agent replied · 25 August 2024
Thank you very much Carolyne for your kind words! We're thrilled to hear about your positive experience with the team at Robinson Jackson. It's fantastic to know that Olivia and the rest of our team have been friendly, helpful, and dedicated throughout your sale process. We strive to provide excellent service to all our clients, and we're delighted that we could meet your expectations. Your recommendation means a lot to us, thank you so much! Kind regards, the RJ Swanscombe & Greenhithe team
★★★★★ 5/5
GoogleI worked with Lydia recently and she gave me great advice and made me feel really comfortable with the whole process! Strongly recommend! :)
Jamie · 25 May 2024 · Robinson Jackson Barnehurst
Agent replied · 27 June 2024
Thank you for leaving us a great review - Was a pleasure working with you!
★★★★★ 5/5
GoogleWow. Fantastic service. So glad to have used them, thank you Alex, Ellie, Emily and Jvon again. Much appreciated for the time you spent with me.
Sheenay · 25 May 2024 · Robinson Jackson Barnehurst
★★★★★ 5/5
GoogleMy wife and I where looking for a house to rent it and was looking to hard until Robinson Jackson team and specifically ALEX she was very helpful and everything so fast and then yeah we are happy and got the right house and right team to help us
Inibor · 25 May 2024 · Robinson Jackson Barnehurst
★★★★★ 5/5
GoogleWe received an excellent service from everyone at Robinson Jackson, thank you for all your help and support, it is has been much appreciated..
Reg · 24 May 2024 · Robinson Jackson Welling
★★★★★ 2/5
GoogleOver the years, I've used Robinson Jackson across various locations to buy and sell properties with my business partner and have always had a pleasant experience. However, my recent encounter with Steve Perrin was horrendous and incredibly rude.
I called to book a viewing for a house we're hoping to purchase. Since I won't be in the country, my business partner, who would be jointly purchasing the home, planned to conduct the viewing with me on FaceTime. Steve Perrin blatantly refused to book a viewing for us unless both purchasers were present. I calmly explained that we've done this several times before, as we own a variety of properties, and usually one of us views in person while the other joins via FaceTime. Despite this, he was adamant and refused to book the viewing.
I am incredibly disappointed by this unprofessional and inflexible attitude. If I were a seller trying to sell my property, I would be appalled to think that prospective buyers are being turned away over such a rigid and unreasonable "policy," especially considering that many investors might live abroad and have representatives view on their behalf. This kind of behavior not only dissuades serious buyers but also tarnishes the reputation of Robinson Jackson.
Other consultants I've worked with at Robinson Jackson have been incredible, so this feedback is not about the entire team, but specifically about Steve Perrin. Homeowners should be wary of listing with him, as his approach could significantly hinder potential sales.
B · 23 May 2024 · Robinson Jackson Orpington
Agent replied · 20 June 2024
Dear Bolu Faseun. Thank you for taking the time to share your feedback. We are committed to providing an excellent service As you can see from other reviews Steve has received excellent feedback from clients so I am very surprised to read your own comments. We also log conversations onto our system and can see that on the property you had shown an interest in the viewing arrangements had been agreed with prior with the seller, one of them being that all purchasers are to be present on the appointments. This is not us having an inflexible attitude. I appreciate that you are not in the country and that you had wished to conduct a viewing over Facetime with your business partner but this would have gone against viewing arrangements already agreed with the seller. I know that you have felt this to be rigid but in not us being unreasonable. Steve had kept professional whilst explaining this to you. I can see that straight after your phone conversation with Steve, he advised the seller of your situation to see if they would give you an opportunity to view. Steve then called you back to book your viewing & left a voicemail whilst also sending you an email. Steve also left you another voicemail and sent a you text message later that afternoon. Steve tried contacting you four times that day to book your viewing but you did not respond. If you are still interested in arranging a viewing for this property or need any further assistance please call the office and we will be more than happy to help. We are available 7 days a week on 01689 833322. John Speer, Branch Partner Agents Orpington
★★★★★ 5/5
GoogleReally helpful and super responsive. Steve, the estate agent we had contact with, was brilliant throughout the whole house purchasing process. We were first time buyers and had a lot of questions that were answered comprehensively and really quickly. Would highly recommend.
Cameron · 23 May 2024 · Robinson Jackson Orpington
Agent replied · 20 June 2024
Hi Cameron, It's wonderful to hear that you had such a positive experience with us, particularly with Steve. Your recommendation speaks volumes about the quality of service provided. Congratulations on your new home, and if you have any more feedback or need further assistance, feel free to reach out! Robinson Jackson Estate Agents Orpngton.
★★★★★ 5/5
GoogleRobinson Jackson were outstanding during the sale of our property. They regularly kept us informed and chased up issues when needed to. The whole team at Orpington were brilliant from start to finish, thoroughly recommend Robinson & Jackson, Orpington Branch 👏👏👏 …
Janet · 23 May 2024 · Robinson Jackson Orpington
Agent replied · 20 June 2024
Thank you Janet. It's wonderful to hear that Robinson Jackson, provided you with a positive experience throughout the process. Thank you again for your review and for recommending us! All the best in the future. Robinson Jackson Estate Agents Orpington
★★★★★ 1/5
GoogleDO NOT TRUST THEM!!
I hope before going ahead with them in either buying or selling a property you read this message.
I have tried purchasing a property with them, made an offer that was accepted, however, our bank came back to us telling us they won't be able to lend us the money for this property.
They are currently trying to sell an "un-buyable" house. Literally no bank would give you money for this.
They disappeared for 4 weeks and came back telling us their broker could help us. Spoiler alert: he can't.
Absolutely unprofessional, I wouldn't either purchase or sell with them!!
Andreana · 23 May 2024 · Robinson Jackson London (123-125 Plumstead Common Road)
Agent replied · 20 June 2024
Dear Andreana, I am sorry however I do not have a record of you making an offer through our office at Plumstead, I wonder if perhaps this was another office or agent? If I may be of any assistance then please do not hesitate to contact me directly. Kind regards, Spencer Humble.
★★★★★ 5/5
GoogleTony is amazing guy help me alot through out the whole process of buying house even he help us out of the box through exchange of contract
Syed · 22 May 2024 · Robinson Jackson Welling
★★★★★ 5/5
GoogleVery pleased with the service received from Robinson Jackson, we were continually kept informed throughout the transaction through to completion, we would be more than happy to recommend.
Kevin · 22 May 2024 · Robinson Jackson Welling
★★★★★ 5/5
GoogleWould 100% recommend Robinson & Jackson Welling. We found Scott and all his team really professional, honest, friendly & helpful. Kept us informed throughout.
Terri · 22 May 2024 · Robinson Jackson Welling
★★★★★ 5/5
GoogleGreat Estate agents, they look after customers amazingly, great customer service from the team. Well done. Thank you
Cesar · 22 May 2024 · Robinson Jackson Swanley
Agent replied · 21 June 2024
Dear Cesar, thank you for sharing your positive experience with us! We’re thrilled to hear that our Estate Agents provided exceptional customer service and took great care of you. Your satisfaction is our priority, and we appreciate your kind words. If you have any further needs or questions, feel free to reach out.
★★★★★ 5/5
GoogleThank you to the whole Team at the Estate Agent in Swanley for all their help selling our property. It was a very smooth and stress free process from start to finish.
Linda · 22 May 2024 · Robinson Jackson Swanley
Agent replied · 21 June 2024
Hello Linda, thank you for taking the time to share your positive experience with us! We’re thrilled to hear that the entire team made the process of selling your property smooth and stress-free. Your satisfaction is our top priority, and we appreciate your kind words. Michelle and the team, Robinson Jackson Estate Agents Swanley
★★★★★ 5/5
GoogleWe met with Rob Berry today and we were very pleased with the way he presented the property and answered all our questions, especially since all this happened on a Sunday. We were pleasantly surprised to find an experienced real estate agent who was very open and helpful.Thanks again Rob!
Ionut-Catalin · 22 May 2024 · Robinson Jackson Swanley
Agent replied · 21 June 2024
Good morning, thank you for sharing your positive experience with us! We’re thrilled to hear that Rob Berry made a great impression during your property viewing. We appreciate your kind words and look forward to assisting you further in your home-buying journey.
★★★★★ 5/5
GoogleWe met Rob Berry today, very pleased with how he took care of us and answered all the questions that we had. As First Time Buyers, we have a lot of questions, and he is really doing his best to help make this process smooth. Many thanks!😊 …
Denisa · 22 May 2024 · Robinson Jackson Swanley
Agent replied · 21 June 2024
Good morning Denisa
Thank you for taking the time to share your experience with us! We’re delighted to hear that you had a positive interaction with Rob Berry. As first-time buyers, it’s completely normal to have a lot of questions, and we’re thrilled that Rob went above and beyond to address them and make the process smoother for you. We appreciate your kind words and look forward to continuing to assist you throughout your home-buying journey.
★★★★★ 5/5
GoogleAfter having 3 houses fall through we finally found our dream house with Robinson Jackson. Everyone on the team was great, especially Michelle! Great communication and a smooth sale! Thank you so much!
Lauren & Mike x
Lauren · 22 May 2024 · Robinson Jackson Swanley
Agent replied · 21 June 2024
Dear Lauren and Mike, thank you for sharing your wonderful experience with us! We are thrilled to hear that you found your dream house with Robinson Jackson Swanley after some challenges.
It’s fantastic that the entire team, provided great communication and ensured a smooth sale. I will pass on your thanks to Michelle.
We appreciate your kind words and wish you all the best in your new home!
★★★★★ 5/5
GoogleVery friendly and approachable. Great service. Made the experience really smooth.
Samantha · 22 May 2024 · Robinson Jackson Belvedere
★★★★★ 5/5
GoogleFriendly service and staff who gave us all the advice we needed according to a fluctuating market. We recieved weekly report on the state of the local selling market. Sale took longer than expected for a chain of two but we got there in the end, due to the persistence of us and estate agents.
Andrew · 21 May 2024 · Robinson Jackson London (2-4 Court Yard)
Agent replied · 26 August 2024
Thank you Mr Lewis!
All the best with your onward plans
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