Trusted Agent profile · Kent
Verified
★★★★★
3,894 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Swanley, Belvedere, Swanscombe and Bexley (Kent). Together they have 3,894 reviews on two platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleFive valuations of my property: Four at 400K + one at 325K… from Robinson Jackson! I will let you decide if you want to approach this Estate agency…
We are very sorry that you're not satisfied with our service. We will investigate the matter and a member of our team will be in direct contact with you shortly.
5/5
GoogleWe used Robinson Jackson and both the sales and the after sales team did a fantastic job!
5/5
GoogleExcellent service from Scott, Anthony and the team at Welling! Very clear and honest appraisal compared to local competitors. Fixed fee meant we were able to ascertain costs. Very happy all round with the whole process
5/5
GoogleEfficient, friendly and helpful staff. Excellent service. Thank you.
Hi Angela, Thank you for the five-star review! We're delighted to hear that you found our staff efficient, friendly, and helpful. Providing excellent service is our top priority, and we appreciate your acknowledgment. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! Regards Michelle and the team of Robinson Jackson Swanley Estate Agents.
5/5
GoogleAmazing staff and so helpful! Thank you very much to the team, especially Gemma and Michelle.
Hello Fraser We're thrilled to hear that you had an amazing experience with our team, and we greatly appreciate your kind words! Gemma and Michelle are indeed exceptional members of our team, and we're delighted that they were able to assist you. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! Kindest Regards Matthew and the team of Robinson Jackson Estate Agents
5/5
GoogleExcellent service from all the staff from start to finish. They walked me through the whole process and went out of their way when necessary. Outstanding team
4/5
GoogleRating only, no written review.
Hi Sue, Thank you for the review. Delighted we were able to help you sell your property. Best wishes for the future.
4/5
GoogleRating only, no written review.
Hi Sandy! Thank you for taking the time to do us a review. Wishing you and your family best wishes for the future.
5/5
GoogleGreat service - good correspondence and clarity of communication. I would definitely recommend Robinson Jackson Eltham for a friend, and their attentiveness to detail is commendable.
Hi Sang, Thank you for the review! Much appreciated and glad we could help. Team RJ.
5/5
GoogleRobinson Jackson Eltham helped me to purchase my first property. They kept in constant contact with me and were able to complete my purchase with ease.
Many congratulations on a special moment for you and your family. best wishes in your new home
5/5
GoogleFantastic help and support from you through out the all process, They were very responsive from start to finish. I was really impressed with Robinson-Jackson, I already recommend to my friend Huge thanks especially to Theo & Samantha 😊 …
Thank you for the review - it was a pleasure to help you purchase your new home! All the very best! Team RJ.
5/5
GoogleThe whole team From Theo & Jack who handled the advertising viewings etc, to the follow up administrative elements of selling my house was quite fluid & kept me well informed as to what was happening. Thank you all for your input.
It was a pleasure working with you Paul. All the best with your onward plans. You are always welcome to pop by for a catch up. Best wishes, Theo & Team
5/5
GoogleSam and Lauren were AMAZING during the sale process for a complicated shared ownership transaction. Their communication was great, they were understanding and couldn’t have been more helpful. I would definitely use Robinson Jackson again, I had a really good experience from start to finish. I’d also like to mention Theo’s proactiveness at the start of the process with getting viewings etc. Thank you team for all your hard work!
so pleased we got you finally completed. You can have a good nights sleep now!! All the best from Team Eltham
5/5
GoogleSam and Lauren were incredibly helpful throughout our entire transaction. Their dedication was evident, ensuring everything went smoothly. Despite my frequent phone calls and emails, they remained patient and professional. Robinson Jackson's team, especially Sam and Lauren, were dedicated, professional, and friendly. I highly recommend their services, and we'll certainly be reaching out when it's time to sell our property.
Thank you Holly - it was a pleasure working with you. - Sam & Lauren
5/5
GoogleLinley was amazing. Very personable, supportive and knowledgeable. Linley genuinely wants the best for all parties involved. Great viewing experience.
Thank you Melisa. It's wonderful to hear that Linley's approach created a positive viewing experience and that they genuinely prioritize the best outcomes for all parties involved. All the best with everything. Robinson Jackson Estate Agents Orpington.
5/5
GoogleLinley was very nice and professional in showing us the property. Post the property she was very proactive in following up, taking our feedback and giving us advice/suggestions that helped with us property search. It was a pleasure to meet you Linley and thanks for your time. Kind Regards Kamaldeep
Hi Kamaldeep. It's lovely to hear that Linley made your property search a pleasure and that their efforts were appreciated. Thank you again for your feedback. Robinson Jackson Estate Agents Orpington.
5/5
GoogleI have just exchanged on my first and forever home with Robinson Jackson. I have to say, Linley was amazing at the beginning of the process and her outstanding service was instrumental in making my dream come true. Steve was also just as fantastic further through the process. I would highly recommend Robinson Jackson.
Congratulations on your new home! Really pleased you felt the team provided exceptional service throughout the entire process. It's wonderful to hear about positive experiences like yours! Enjoy settling into your new forever home!
5/5
GoogleTop service, thank you to Stuart and Connor, very helpful and professional!
Many thanks for your review of Robinson Jackson Plumstead Sean. Best wishes.
5/5
GoogleFantastic service and super helpful! Especially Connor who was very polite and knowledgeable
Dear Sophie, Many thanks for your kind words. Sending best wishes from the whole team at Robinson Jackson Plumstead.
5/5
GoogleSo pleased with the service we received. Connor & Stuart were both very helpful and provided all the information we needed.
Many thanks Miles for your Kind review of Robinson Jackson. We will ensure that Connor and Stuart see your kind words.
5/5
GoogleThank you Connor for all your help recently. I could not recommend R-J enough, especially Connor and Stuart who went above and beyond with their hard work. They were friendly and made the process stress-free.
Dear George, many thanks for your kind review of Robinson Jackson Plumstead. We will pass on your words. Best wishes
5/5
GoogleThe process of renting was very new to me but Connor and Stuart made it seamless, they were very helpful and attentive from start to finish. Couldn’t recommend using these guys enough!
5/5
GoogleWorking with Connor and Stuart was an absolute pleasure! Their professionalism, knowledge and expertise was very insightful. They both went above and beyond to deliver an exceptional service for my partner and I
Many thanks Kevin for your kind review of Robinson Jackson Plumstead. Best wishes.
5/5
GoogleI had a wonderful experience using Robinson Jackson Plumstead. Both Connor and Stuart are very knowledgeable and were able to answer all of my queries with no trouble and that really set my mind at ease. I would definitely recommend using this branch!
Dear Ciara, Many thanks for your kind words and review of Robinson Jackson Plumstead. Sending best wishes from us all.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 20222022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Jackson a message.
Blackfen has the most, with 664 reviews rated 5.0 out of 5, followed by Barnehurst with 528.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
