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3,894 reviews across 13 offices and 1 platform
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Swanley, Belvedere, Swanscombe and Bexley (Kent). Together they have 3,894 reviews on 1 platform, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GoogleAs am older person looking to rent a property for the first time, i was extremely nervous, but Alex and team at Barnhurst where terrific and helped me to rent a fabulous apartment ! Thank you so much for all your patience, much appreciated
5/5
GoogleEmily is amazing and very professional. She has worked very hard and she has a great team behind her, Ellie, Leon, Jvon and all tge other team members.
5/5
GoogleReally appreciate how hard the team work. Made my process smooth and easy. The whole team, Alex, Ellie, Emily, jvon were so helpful
5/5
GoogleI had a great experience with Robinson Jackson Barnehurst - Alex, Ellie, Emily and Jvon were very friendly and professional. A seamless and stress free process!
Thank you ever so much for your lovely review :)
5/5
GoogleCalled up for a quick queries and was treated with kindness and patience and was asked follow up questions from a young man named Jvon. Wonderful customer service and I'll definitely will be using RJB in the future. Wonderful!
Thank you Janine!
5/5
GoogleI give 5 stars for Tyra from Robinson Jackson.She was very helpful in communicating my needs to the landlord and helped me when I was in a difficult situation.She is ππππ β¦
Thank you! We are very grateful for your kind words :)
5/5
GoogleThe process and help with any questions was fantastic, really happy to have came across this team, thumbs up.
Thank you for your review, we greatly appreciate and are glad you were happy with the service!
5/5
GoogleI have used Robinson Jackson for a number of house moves and have always been pleased with their professionalism and assistance during what can be a very stressful time.
Hi Sue, Thank you so much for your kind words! Weβre thrilled to hear that youβve had such a positive experience with Robinson Jackson throughout your house sale. We always aim to make the process as smooth and stress-free as possible. We are here if you ever need us again.
5/5
GoogleBuying a house it's very long and difficult period. Thanks to Sarah and her team we made it happen. Thank you so much for your continuous support. We are very greatful .
Thank you for your lovely review! Weβre delighted Sarah and the team could support you through your home-buying journey. Wishing you every happiness in your new home!
5/5
GoogleTyra van der Spuy gave me the best advise on my property. Needed to do some maintenance and had some struggles. No stress after she Jumped in and gave me the best advise. Thank you and you'll hear from me again.
Thank you for your review, Tyra is a great member of our team and we are pleased you were happy with the service from her! We look forward to hearing from you again!
5/5
GoogleIβve had a very good experience viewing properties with Robinson Jackson. Big thanks to ari who I had a viewing with. She was very friendly and professional. I had many questions I had asked her and she was able to answer them all, which made the viewings process stress free.
Thank you for your review! We are pleased you were happy with the service!
5/5
GoogleAri was so helpful in explaining the process of renting a property and made everything so straightforward. Sh xx e took the time to answer all my questions and really went above and beyond to make sure I understood everything.
Thank you for your review, we are so pleased you were happy with the service!
5/5
GoogleArinola was absolutely amazing, great customer service π β¦
Thank you for your review! We greatly appreciate it!
5/5
GoogleHad the pleasure of dealing with Ari and Ellie on the rental side, they both came across very professional but personable and so easy to talk to. It really made the difference compared to other companies i spoke to. couldn't recommend enough
Thank you for your review, we are pleased you were happy with the service!
5/5
GoogleThe estate agents here are great, super fast, helpful and reliable. Me and my partner were moving out for the first time and the team at Robinson and Jackson were always just a phone call away and more than happy to help with anything.
Thank you for your review, all the best in your new property. Robinson Jackson Barnehurst
5/5
GoogleLovely and friendly team! Thanks for supporting me and my family secure the apartment. Thumbs up guys and kindly keep up the good work. We love you guys
Thank you for your review, it is greatly appreciated. All the best in the new property! Robinson Jackson Barnehurst
1/5
GoogleUnfortunately, Robinson Jackson dropped the ball on this one. As you can see in the photos attached, this was the state our flat was in when we went there on Saturday in order to move in our things. As we walked into the house there were obvious holes in the carpeting in the living room, a hole in the ceiling of the kitchen and also on the kitchen wall leading to the outside. There was a leak from the ceiling hole that had filled the stove top and the kitchen, bedroom and bathroom were very obviously not cleaned at all, with the fridge smelling like rotten food and vomit. There was also someone using our electricity in order to do building work upstairs, something that we were not told about when we picked up our keys on Friday, which is a clear violation of our tenancy agreement. When we brought this up with one of the letting agents, she mentioned that we needed to contact the landlord in regards to getting our deposit and rent money back, but there obviously was no inspection done before we were given any keys, as the place is nigh uninhabitable. This is such poor management of the flat - even if you're a let only place, you have a duty to check the properties you're letting and make sure they are actually habitable. I will be contacting the local council's environmental health department about this property's conditions, as I'm sure there's a bunch of health and safety breaches, as there's water near electrical fixtures and all over the gas-top oven. Furthermore, I now have moving costs alongside storage costs due to Robinson Jackson's inability to do their job properly.
Hi Patricia, I am sorry to hear this and understand your frustrations. As you are aware from conversations today, we have discussed with you and the landlord and the landlord has offered a solution to resolve this. As mentioned previously we apologise for the inconvenience and we will happily work with you and the landlord to rectify the situation. Thanks Robinson Jackson Barnehurst
5/5
GoogleRobinson Jackson has done it once again! Very happy with the letting service. Big shout out to Ellie and Lydia for their efficiency and knowledge! Will use the service again and again
Thank you for your review, it is greatly appreciated! Robinson Jackson Barnehurst
5/5
GoogleRating only, no written review.
Thank you for the 5-star rating! We really appreciate your support and are glad you had a positive experience.
5/5
GoogleI cannot rate Sam in the progression team for all her support and communication. She really was amazing and helped as much as she good with the whole process. Canβt say it wasnβt stressful but moving always is!
Thank you for your kind words! Weβre so pleased to hear Sam was such a great support throughout your move. Wishing you all the best in your new home!
5/5
GoogleVery pleased kept us informed would recommend.
Thank you for your kind review! Weβre glad you were kept informed throughout the process and appreciate your recommendation.
3/5
GoogleFrom the start of the sales process was OK. but the first buyer pulled out after 2 months of the sale why does a survey come late in the sale ?.The second buyer was more honourable with there process and the deal was done.
Thank you for your feedback. Weβre sorry to hear about the initial delay but pleased the final sale went through smoothly. We appreciate your patience and for choosing us to handle your move.
5/5
GoogleThe whole team at Robinson Jackson were fantastic from start to finish. I cannot speak highly enough for them and 100 percent recommend this company to any person thinking of buying or selling a property. I would like to take this opportunity to thank them all for their hard work and dedication on my behalf - Fred Taylor
Thank you so much for your wonderful review, Fred! Weβre delighted the team provided such great support throughout your move. Your recommendation and kind words mean a lot to us.
5/5
GoogleI have been dealing with Leon Hudson and I would highly recommend. Great advice and service all round from the wider team.
Gergo, thank you so much for your review - was great to work with you
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 20222022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Jackson a message.
Blackfen has the most, with 664 reviews rated 5.0 out of 5, followed by Barnehurst with 528.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
