5/5
Natalie was very helpful with our renewal of tenancy
Agent replied · 30 September 2024
Hi Marz, Thank you for your review :)

Trusted Agent profile · Kent
Verified
★★★★★
3,894 reviews across 13 offices and 1 platform
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Swanley, Belvedere, Swanscombe and Bexley (Kent). Together they have 3,894 reviews on 1 platform, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Natalie was very helpful with our renewal of tenancy
Hi Marz, Thank you for your review :)
5/5
The letting negotiator at the Barnehurst Branch was very friendly. She communicated well and was thorough with the tenancy process. As a first time tenant/renter, I am happy with my experience with R-J. Thank you to Ellie Rock, you rock! :)
Hi Cecilia, Pleasure working with you and thank you for your review!
5/5
It was long process but its a procedure to varify.But good service and process of verification is really satisfying.
Hi Mrs Zaheer, Thank you for your review - it was a pleasure working with you!
5/5
Always very professional and most helpful. I was dealing with Tyra recently and she was most reactive to any queries we had and always professional
Thank you so much Richie! Appreciate your review
5/5
Rating only, no written review.
Thank you :)
5/5
Natalie Coomber was nothing short of professional and was able to patiently address all my queries. Give her a pay raise asap
Thank you for the lovely review! :)
5/5
Very thorough, very clear. A friendly, professional team!
Ah amazing! Thank you very much! :)
5/5
Very good efficient work experience, I highly recommend it
Thank you for your lovely comments! We wish you all the best in your new home
5/5
Have been with Robinson Jackson for nearly a year now, for the rental of my property and all has gone well. Tyra is excellent and always comes back to me with any queries or messages. Thanks Tyra.
Thank you very much!
5/5
I want to specifically say thank you to Lydia for her time and patience in making my move into my new home seamless.She respond to mails promptly and take her time to explain every details.
Thank you for your 5 star review!
5/5
Jvon gave me an informative tour of a property, addressing all my needs and concerns. Although I ultimately decided not to proceed, the experience was thorough and professional.
Thank you Kayode! We hope to work with you in the near future :)
5/5
I was really impressed by Jvons professionalism and how he kept me informed throughout the entire process. Great job guys!
Thank you Shanei! Amazing to hear you were happy with the process! :)
5/5
I’d like to thank Jvon for his professionalism and customer focus in helping me through the process of renting a new flat - very positive and supportive the whole way.’
Hi Xiuhong, So lovely to hear from you! Thank you very much for your review!
5/5
Jvon was really helpful from inception to receiving the house keys. Keep up the good work! Fantastic customer service!!!
Thank you so much for your amazing review :)
5/5
Natalie at R&J makes things easy, she’s a star
5/5
Everything went very smoothly. Lydia was very helpful all the way
Thank you so much Matthew - was a pleasure working with you :)
5/5
Jvon was really helpful with my viewing, very professional
Thank you so much for your review! All the best.
5/5
Alex, Tyra & Lydia have been a massive help for us. We have had a couple of days left to find a house and they help us enormously. Thank you Alex & Tyra & Lydia and Robinson Jackson Team
Hi Mariana, thanks so much for your review! We wish you the best in your new home. All the best - Catherine, Branch Manager
5/5
Thank you Lydia for your help. Very professional and kind
Thank you Dries!
5/5
Massive thanks to Lydia for her professional and super friendly service!
5/5
Lovely speaking with Lydia she extremely helpful in my enquiries and really nice about everything!
5/5
Excellent service from rental department, highly recommend Alex and Ellie for all your rental requirements
5/5
R-J has made finding a property so easy, I believe the lady I was dealing with was called Alex. She was very knowledgeable and had an answer for all my questions!
5/5
Lydia is one of the kindest members of staff I have ever spoken too. Extremely helpful. Look forward to my next encounter!
Thank you so much :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 20222022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Jackson a message.
Blackfen has the most, with 664 reviews rated 5.0 out of 5, followed by Barnehurst with 528.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.