Trusted Agent profile · Kent
Verified
★★★★★
3,819 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,819 reviews on two platforms, rated 4.8 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWhat a Team Tony Hodges for PM ! He could sort any problem And he won’t stop till it’s sorted no matter what Late in the evening he was emailing to try and sort out problems NOT caused by him or his team I can’t fault them extra viewing No problem, just wish they could have everything in house we would have been moved in a few weeks, Yes I would recommend them Many Thanks
5/5
GoogleI was looking for a 2 bed in SE London / Kent and James (Kamara) was able to find us a lovely renovated 2 bed flat in Kent. He was able to deliver a quick and reliable service, because we had 2/3 weeks to move. I would definitely use him again in the future.
5/5
GoogleUsed Robinson Jackson to help us find a property when relocating for work in Bexley. Dealt with a young man called James who was really helpful throughout and assisted with finding a property to the exact spec we were looking for. Would use them again and recommend them to anyone looking in the areas they operate
5/5
GoogleThank you to Tony, Scott, Tony & Mark for your help in selling and purchasing our properties. Your service was outstanding always dealing with any queries quick and effectively. An excellent service from start to finish. We would highly recommend you in the future. Thank you! Mr and Mrs Robinson
4/5
GoogleSam & Lauren in the progression team were fantastic! They put up with me harassing them everyday for news and did everything they could to speed up the process!
4/5
GoogleSo far so good .. nice people and very professional. One viewing so far and adequate feed back . . I hope to leave a glowing review soon .... Update .. unfortunately these guys didnt do the job .. I'd still recommend them though .. they are professional and nice to deal with
5/5
GoogleThe whole experience of using Robinson & Jackson has been second to none on a couple of times I have had the pleasure of dealing with them. On this occasion the whole team has been exceptional, particularly Sam who kept me updated every step of the way and guided me through any difficult times or with questions I had with speedy and efficient answers. Makes the whole house buying purchase simple and stress free with Robinson & Jackson!
5/5
GoogleThis is a great team I give them 5 *****
5/5
GoogleA very big thank you to Catherine and Stuart for your support.Even when we thought the move was not going to happen you went extra miles supporting an advising us. Thank young for your patience and kindness expressed at every stage .
5/5
GoogleVery happy with their letting service. They are professional, helpful and efficient. The property was let within a short period of time. Their portal site is easy to use for managing the letting documents. We should have contacted them earlier. Highly recommended!!!
5/5
GoogleIsabella and Stuart helped me to find a new home. They were super helpful. Always available to talk, replied emails and answered all my questions. I had the easiest move in process ever as they went above and beyond to make sure I would be comfortable in my new home. Thank you x
5/5
GoogleAfter dealing with the robinson jackson team in particular Stacey with regards to our current house move, Im pleased to give this 5 star review! Would give more stars if i could! I have been given all the help and guidanfe needed to make our move as smooth as possible (even in the midst of a pandemic!!) and Stacey has worked particularly hard to ensure everything has been done efficiently! Thankyou so much Stacey!
5/5
GoogleStacey & Catherine assisted with the rental of our flat. I must say they were super prompt and thorough with everything. We had one week to turn everything around and they were brilliant at getting all the necessary paperwork etc completed and communicated promptly along the way Highly recommend. Very professional.
5/5
GoogleStacey is meticulous, detailed, accurate and professional. Others in her company have struggled a little but she has kept things going in the right direction. We've engaged RJ as our rental agency and so far have been pleased with the service provided. I will continue to use into the future.
5/5
GoogleThe service provided from the progression team, especially Tracy Wright has been outstanding. Tracy has made this whole process so much easier for us. She is dedicated to her job and her dedication gets results. Highly recommend Robinson Jackson at Dartford - Thank you
5/5
GoogleWe have let our property through Robinson Jackson and all the contract work was carried out by Stacey Greenwood. Stacey introduced herself at a very early stage and was always available to answer any questions that we had in a timely fashion and was very knowledgeable in this area. The service provided was exceptional and would highly recommend using Robinson Jackson in the future, many thanks
5/5
GoogleMy fiance Andreas and i have just completed on the most beautiful two bedroom house in Dartford and we genuinely could not be happier. The whole team (particularly Amanda who showed us the house) have been very patient, friendly and understanding throughout the whole process in us securing this home and we would both highly recommend them if you are looking to buy - they will not mess you around like Anthony Martin did on the original property we bid for and stayed true to their word. My fiance Andreas works as an Estate Agent himself and he will not stop raving about how good Robinson Jackson have been as a professional outfit Would highly recommend to Vendors & Purchasers alike - Kudos!
5/5
GoogleThis estate agent have been brilliant, from putting our house on the market, to finding us a new home. The sales team were helpful, informed and knew exactly what we were looking for, therefore giving us great advice and guidance. Once we found our home the progress team were great and really helped us to get everything finalised and resolved for both our sale and purchase. Having a dedicated team with such a friendly manner and ease of accessibility made the process so much better.
5/5
GoogleI only have one word to describe you guys and that is Brilliant!! Moving houses is never easy however you have managed to help me rent the perfect house and make all the process so enjoyable. You were so professional and amazing like no other letting agency. You called me to keep me updated and never left any of my messages/voicemails unanswered. Catherine has the most amazing personality and she is so lovely 😊. Stuart was so kind and waited for me up to 7 30 PM so I could view to property. Most of the agents would have rescheduled but you didn’t. You know how to go the extra mile and have an exceptional customer service! I will highly recommend you guys anytime.
5/5
GoogleWe were very happy with the level of service provided by Charlie Churcher and the Robinson Jackson Dartford team on the purchase of our home. He was very pleasant, communicative and very clear and direct with how our purchase was progressing. It's always a little stressful buying a home, but Charlie made this transaction very smooth and hassle-free. We are thrilled with our new place. Thanks Charlie, we appreciate your time and effort and how honest you were during the purchase of our property.
5/5
GoogleThe whole team at Robinson and Jackson, Swanley were extremely friendly, professional and knowledgeable.They showed a real dedication and commitment to selling our house whilst guiding us through the whole process. Informative, helpful and up to date information provided at every step of the way was invaluable and we couldn’t have asked for a better team of people. We want to say a huge thank you to them for making our dream move possible. Amy & Neil Davies
5/5
GoogleHi I have been more than happy with the service received by Robinson Jackson - Swanley. With numerous viewings of our property, we were unsure whether we were ever going to be able to sell; property location and parking being a few feedback we received. Robinson and Jackson were very detailed with the feedback provided, offering alternative options to appeal to potential buyers, based on the feedback received. Eventually, we were able to sell our property in Swanley, a the price we had in mind - over the moon! I would highly recommend you use this agency , due to their professionalise and perseverance to not give up on the sale, showing the same enthusiasm to sell our property throughout the lengthy process. Hannah, the estate manager and rest of the Team - a huge thank you!! Kind regards, Charm & Nadine
5/5
GoogleGreat service. Our sale went relatively smooth. Huge thank you to Jon & Sharon.
1/5
GoogleAVOID!!!!!!! Over promised, under delivered. Issues with honesty and fulfilling their promises. Allowed damage to our property & relaxed about who they gave access to. Failed to lock up. Arrogant and Negligent. Everything that you DON'T want an estate to be! Builders taken to the property by them caused damage to light switches and sockets were ripped from the wall. Newly laid carpets were lifted - all without permission. When have you ever heard of anyone giving 5 stars to an estate agent! DO NOT BE FOOLED BY THE REVIEWS! Companies can invent and make up reviews to make themselves look good! - Hope all these names match up to real sales and purchases. So desperate for sales that seemed to do everything that the buyer asked - with no thought of us. We experienced a continual disregard of our wishes. In fact some of the staff seemed rather too close to the buyer - which might have been the issue. Sharon did the complete opposite to our instructions, every time - and even ignored the manager's instructions As a seller we should not have to suffer as a result of their 'office politics'. The manager (John Speer) seemed fixated on adding more properties to their list, rather than actually selling them! Their original proposed asking price was flattering - but unrealistic - and it was downhill from then on. Said it was worth £315k - but in the end got £261k! Had they actually told the buyer about the few minor faults (as we had specifically instructed) he would not have asked for a further reduction. We were told by John how Robinson Jackson were better than the others, how they did not over promise, how well they managed the sale after offer and that we were safe in their hands. They promptly went on to over promise, mis-manage the sale after offer and were worse than We Buy Any House - and that is saying something. I would say that they were negligent and arrogant about their own abilities. Notice you have done exactly the same to the sellers now selling the house next door! Started at £315,000 already reduced to £275,000 ! Nothing learnt and Mr Speer continues to over price promise!!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 524.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards: Robinson Jackson, Blackfen won Platinum; Robinson Jackson, Orpington won Gold; Robinson Jackson, Bexleyheath won Trusted Agent; Robinson Jackson, London won Trusted Agent.
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