Trusted Agent profile · Kent
Verified
★★★★★
3,820 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,820 reviews on two platforms, rated 4.8 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2026, 2022, 2021, 2020, 2019, 2018.
2022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFrom the moment of initial phone call to enquire about the property we have purchased right up until exchange the R&J team at Bexleyheath have been extremely helpful and patient in updating us on our sale. Thank you so much to Marcus, Neil and the progression team :)
5/5
GoogleRating only, no written review.
5/5
GoogleA great team. Very knowledgable of the local market, totally professional and always ensured the efficient and successful sale of our property. Kevin and his team at Bexley and our sales coordinator Margaret could not have worked harder for us. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHaving sold and purchased a property through R & J Bexley I cannot recommend them highly enough. Kevin, Jareau and Charley make a fantastic team, nothing is too much trouble. Couple this with Margaret's amazing efficiency at progressing the sales, they really do put the other estate agents in Bexley Village 'in the shade.' Well done R & J and Thank you ...PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCannot recommend the team enough. Everyone was amazing when selling my home in Bexley. From start to finish the team were so helpful, very informative and kept me up to date with progress at all times. Margaret especially was so great and keeping me updated with everything. If you are selling your home I really do recommend this estate agents.PositiveResponsiveness, Professionalism
5/5
GoogleWe felt that we would like to express in writing our appreciation of the excellent service we have received from Robinson and Jackson Bexley Branch, particularly from Kevin, Jarou, not forgetting Andrea and Margaret from the progression team. The progression team have kept us informed of the progress of the sale, any conversations with Solicitors and the Purchasers, all the way through. This was very reassuring and made us feel that you were working for us quickly and efficiently throughout the process. I would also like to commend Andrea and Margaret for their enthusiasm and politeness. In fact, every member of your team I spoke to was unfailingly polite and friendly. One often hears people complaining that Estate Agents get their commission for doing very little. This has certainly not been our experience with you. We feel that you have earned your commission and deserve it for the work you have done and the excellent way we have been treated. Thank you and well done! Karen and JohnPositiveProfessionalism
5/5
GoogleA very proactive estate agents that were able to seek a buyer for my property very quickly.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSold my house with minimum fuss...always professional - they are a great team a pleasure to work with - would highly recommend!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRight from start to finish, Robinson Jackson have been very professional. Staff have always responsive to our calls / messages. Would definitely recommend for any property services.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleProfessional service from Will, Sam and all at the Eltham office. We had an offer in within a week of property being on the market, sales progression kept us up to date and went above and beyond to complete both sale and purchase. Thank you very much everyone.PositiveProfessionalism
5/5
GoogleWent above and beyond to help us secure a mortgage. Kept us updated throughout the process (the Progressing Team were particularly helpful) and followed up on all our queries. Easy to contact and great availability. Would use if we ever sell.PositiveResponsiveness, Quality
5/5
GoogleAfter speaking with 2 other agents I decided to list with Robinson Jackson Eltham and I feel I made the right choice. The listing was professionally done and a buyer was found in 2 weeks after around 18 viewings, despite there being tenants in the property. Communication up until completion was professional and helpful, would definitely recommend to anyone looking for an agent to sell their property.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMy experience with Robinson Jackson Orpington and their team has been really positive. They are very helpful and responsive. Sharon and Katy of the progression team especially have been so helpful, supportive and gone over and beyond with ensuring the process is as quick and informative as possible. Thank you!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHaving to sell our father's home after his passing was a difficult task. John and his team were great and took a lot of pressure off of us. Dealing with the buyers and generally keeping things moving along. They kept us informed all the way. I wouldn't hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThank you for all the assistance and the prompt sale of our property in such testing times Nicola skeyPositiveResponsiveness, Professionalism
5/5
GoogleGreat service from Robinson Jackson on Plumstead Common Road, I both bought and sold a house through them and they’ve been nothing but great. Every team member along the way has been quick to respond, trustworthy and have always provided great advice.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe team at the Plumstead office have been great. From first contact through to completion. Front of office Sales are extremely personable and helpful, easy to speak with and there are no questions they cannot answer. Back of office Progressing team, star performers in my book. Diligently following up and pulling all parties together and keeping everybody on the same page. If there was a sixth star I'd tick that too. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe bought a period property in Woolwich through Robinson Jackson. Spencer and his team were very professional and accommodating throughout the entire purchase process. Spencer and Darren were helpful in arranging multiple viewings to progress our purchase. We encountered a number of hurdles during the process and the Sales team made great efforts to resolve them to our satisfaction.PositiveResponsiveness, Professionalism
1/5
GoogleWhat an unprofessional, heartbreaking experience. I received my contact to sign today on my purchase, one day after my buyers decided to pull out of the sale, 5 months later! When I was contacting the sales progression team the ladies there made me feel I was being a bother! I have since discovered the buyers were buying another property giving up weeks if not months ago! Robinson and Jackson did a shameful job by never chasing the buyers up! Spencer Humble called me to tell me the sale had fallen through. "Do you know any rich people who could lend you the money? He he"...and, "You weren't exactly inundated with offers were you?". I hope I don't see any nonsense written under this to say that's not true because unfortunately it was.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleWe bought a flat through Robinson Jackson Plumstead office. Darren and Spencer were very helpful and the Progressing Team (special thanks to Hazel and Adele) really help the communication between solicitors during the conveyancing progress. We would definitely buy or sell again through them in future.PositiveResponsiveness, Professionalism
Thanks so much for the lovely review. It is very much appreciated. Best wishes to you and I hope that we can help in the future. Kind regards Spencer
5/5
GoogleI used Robinson Jackson for my sale purchase and they were excellent. The sale took a lot longer than expected (this had nothing to do with the RJ team) and at times I wanted to pull out. Hazel was brilliant and dealt with my meltdowns, she was always sympathetic but remained neutral and professional. She helped things move along and was always there either on the phone or via email. Thank you to Hazel, Spencer and the team. They found me a buyer very quickly, helped me loads during the sale and I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have used Robinson Jackson, Bexley, to sell two of our homes and they have always provided excellent personal service. They understand the market, their customer needs and the area fully. The Staff take the time to get to know the clients and offer excellent advice. Their approach is sensitive to the customer’s situation, for example, when I recently had to sell my Mother’s home, Charly-Anne was kindness personified. I would definitely recommend their services and delighted to be able to give them five stars.
5/5
GoogleVery impressive real estate agency. Super responsive thanks to a dedicated progressing team (they even have a progressing email address..!). Top notch communications which help tremendously when you have a chain to manage. Definitely recommend Robinson Jackson.
5/5
GoogleI would like to say a massive thank you to the entire team at Robinson Jackson in Sydenham. They are a brilliant team and were great in their handling of both my sale and purchase. Jay and Byron in particular were so helpful and polite in organising viewings and negotiations on my behalf. They made everything seamless and were always open and honest about managing my expectations. They were never pushy or forceful and always professional and well mannered (unlike many other agents i had dealt with before). I had some delays and issues with my solicitor and almost lost my chain but Sapphire was really supportive and helped by maintaining contact with all parties, Ironing out any concerns and she managed to keep the whole chain intact through her excellent communication skills which resulted in everything working out. I would never use any other Estate agents except Robinson Jackson in Sydenham now. I hope the same team are there if I ever need an agent again in future!
Dear Steven, Thank you for taking the time to review our service and for such detail. The team are overwhelmed with your kind words. We are glad the team managed your expectations and were not pushy. We really do care about our clients. Pleased to hear that our sales progression facility helped you iron out any concerns and keep the chain together. We would be more than happy to work with you again. We wish you all the best in your new home and thank you for your custom. Rob Wright Owner Partner
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 525.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
