Trusted Agent profile · Kent
Verified
★★★★★
3,820 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,820 reviews on two platforms, rated 4.8 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2026, 2022, 2021, 2020, 2019, 2018.
2022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI needed to move ASAP and Robinson and Jackson was the only agency that understood the urgency of “asap”. From the first point of contact to picking up my keys it was barely over a week. They respond to queries quickly and keep you up to …
Hello- thank you for such a kind review! We hope you've settle in nicely to your new home. All the best.
5/5
GoogleGreat service - very professional and responsive from start to finish. Big thanks to Stuart, Ellie and Maddy. …
Hi Dean- thanks for your review about the team! It's been a pleasure working with you and wish you all the best.
5/5
GoogleI would like to thank the Barnehurst team at Robertson Jackson especially Maddy & Ennis. …
Hi Claire, thank you for your review on the team, it's been a pleasure working with you up until this point. All the best, Catherine - Branch Manager
5/5
GoogleThis is the first time I am letting a property from Robinson Jackson and I was impressed by the way the letting team handled the whole process. Letting has never been easier. Stacey, Ennis, Ellie and Michael were very professional in their …
Hi Kanibu- it's fantastic to hear that you had such a great experience with the team. Letting a property for the first time can be daunting however we are pleased that it was made a little easier for you. All the best!
5/5
GoogleWhat an absolute delight to use this company! Ennis (lettings agent) very helpful. …
Hi Beth, thanks so leaving us a review & for your kind words about Ennis and Maddison in particular. We wish you all the best in your new home. Many thanks - Catherine, Branch Manager
1/5
GoogleThe way my move in date was handled by the Robinson Jackson Barnehurst team was unacceptable. I had to constantly follow up with their office to inform I need to pay my deposit. They delayed providing timely information to me and …
5/5
GoogleGreat experience! We’ve had such a problem finishing a nice place during the pandemic but Maddi who managed everything made this whole experience super easy. She was so friendly and understanding of us being super cautious because we …
Dear Weronika, thank you for leaving a review, I'm over the moon that you are happy with the service you've recieved. With thanks, Catherine
5/5
GoogleI have been lucky enough to have Ellie helping us with our rental and she has been amazing. Gone above and beyond for us in our search for a property and will be using her to completely manage our own property. …
Thank you so much for your review and your kind words about Ellie. We look forward to continuing to work with you! All the best- Catherine, Branch Manager
5/5
GoogleWe had some very bad and frustrating experiences with lettings agency until we found a property managed by Robinson Jackson. From the very first contact the staff were friendly, supportive and professional. Given that we were moving from …
Hi Lesley- thank you for leaving such a detailed review, we really appreciate your feedback! It's lovely to hear that you've really enjoyed your experience with us up until this point. With thanks - Catherine, Branch Manager
5/5
GoogleSophie Was very professional, She got back to me very fast and help me to put my offer as soon as possible. Helped me with any questions that I had, very satisfied. Thanks 😊 …
Hi Lucia, thank you for your review! We wish you the best in your new home. All the best, Catherine - Branch Manager
1/5
GoogleAvoid the Robinson Jackson Property Management team at all costs. In the end I gave up on them, and contacted my tenants directly (my tenants confirm they prefer dealing with me personally, as the service Robinson Jackson Lettings were so …
5/5
GoogleWas pleased with how Denis Davis assisted in helping me resolve my housing issue, for giving me the assurance the situation was going to be handled and informing me about the outcome. I was completely satisfied with the handling of my …
Hi Ade- thank you for leaving a review, we wish you the best with your new venture! All the best- Catherine, Branch Manager
5/5
GoogleI would like to thank RJ staff for their excellent service throughout. The renewal of the tenancy was seamless and I was communicated with in regular manner. With regards to the recent property inspection report I was given a call by Amelia …
Hi Deepak- thank you so much for your review on the team and your kind words. It's been a pleasure working with you to date! Thanks again!
5/5
GoogleA big thank you to Catherine and Ennis. Both were extremely helpful in securing our property. Excellent customer service and communication. From organising the viewing and to the landlord accepting our offer was quickly and efficiently …
Hi Ope, thank you so much for your review! It's been a pleasure working with you to date and we wish you the absolute best with the move in your new home. All the best - The Lettings Team
5/5
GoogleEllie has been nothing but amazing She has been true to her word and delivered an exceptional level of service. Ennis has also been fantastic communicating every step of the way during what …
Hi Samantha, thank you so much for your review and such kind words about the team. It's been a pleasure working with you so far and we wish you the best for the future. Catherine - Branch Manager
5/5
GoogleIt's been excellent working with Robinson Jackson to rent out my property out. They were very professional, efficient and super responsive. It was a comfortable experience particular for a first time landlor from start to finish. So from …
Hi Kay- thank you so much for your review! It's been an absolute pleasure working with you 'til now and look forward to speaking to you soon. Take care- Catherine, Branch Manager
5/5
GoogleHave been dealing with this agency prior to completion of room for letting and Ellie and Sophie have been diligently following through out. Upon build completion, Sophie came and captured some excellent photos for the marketing and within …
Hi Jasbir, thank you so much for your review and your kind words. It's been our pleasure in finding you a tenant and we have really enjoyed working with you. All the best - Catherine, Branch Manager
4/5
GoogleAlthough I am a new client for Robinson-Jackson (Lettings) I'm happy to report my initial experiences with them have all been very good. My requirements have been managed by Abbie Hoffman from their lettings department. She has been …
Hi Andrew - thank you so much for your review and your kind words. We are looking forward to working with you in the future. All the best - The Lettings Team
1/5
GoogleJust want to say i am not one of them whom would like to appricate the Bidding war - It has happned to all three properties i had put an offer on in Swanley. It disgust me how genuine people are being played by these agents.
5/5
GoogleWe had a pleasant property buying experience greatly thanks to Robinson Jackson Eltham team. In the beginning, we went for a few viewings with Amy and Theo. They were professional and very knowledgeable about the property, which helped us make informed decision. Next up, we started working with Will on multiple communications between solicitors. Will was truly helpful and ensured the communication progress smoothly. We especially appreciate the consistent support from the progressing team, Lauren and Sam. They had been helping us through the final and crucial stages and facilitated the communications among different parties. Without their awesome help we might not have made it. We definitely recommend Robison Jackson to future home buyers!
5/5
GoogleWould like to say a huge thank you to the whole team and Robinson Jackson and in particular Byron, who sold my home in a timely manner while helping me secure my new home. Would highly recommend the Sydenham Robinson Jackson team
Dear Luis, Thank you for taking the time to review our service. The team are so happy we could help you to sell your property and secure your new home. We wish you all the best. Rob Wright Owner Partner
5/5
GoogleHas been a pleasure buying with Robinson Jackson Eltham team! Very friendly team and very easy to get a hold of. When we emailed them, they usually replied within the hour. They have all been very helpful and friendly, honestly a pleasure to work with!
5/5
GoogleAs a business We have regularly viewed for buy to let’s with Theo and found him to be very helpful and efficient.
5/5
GoogleWe had nothing but a perfect service from the team in Eltham. Our first visit when we considered selling our 3 bedroom home was from Will Chidley who gave us impartial advice and information if we were to sell our property- very realistic and no sales spiel. We took some time to reflect and decided to go ahead. Mr Chidley took lovely photos of the house- very quick, professional and warm with our family- it was a big and nervous change for our kids but his manner put us all at ease. Robinson Jackson arranged more than 12 viewings within no time and in less than two weeks we had sold!! During the sale, communication was always sincere, to the point and useful- I don’t like time wasting! I would highly recommend this team because they will get the best for you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 525.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
