5/5
The whole Robinson Jackson team have been absolutely wonderful throughout the whole sale process and made everything run super smoothly. I can not recommend them highly enough.

Trusted Agent profile Β· Kent
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3,820 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,820 reviews on two platforms, rated 4.8 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2026, 2022, 2021, 2020, 2019, 2018.
2022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
The whole Robinson Jackson team have been absolutely wonderful throughout the whole sale process and made everything run super smoothly. I can not recommend them highly enough.
5/5
Amazing from start to finish! Great communication, always prompt on emails and phone! Thank you for making our first purchase so smooth and enjoyable! Special thanks to Sam! ππ β¦
1/5
Unfortunately it didnβt work for me hence the one star rating. I had a property to sell which would mainly attract a niche set of clients and I didnβt find them very helpful. It was a case of whether people turned up and I didnβt feel that they did anything outside of their comfort zone to sell my flat. In comparison, another smaller estate agent managed to come up with ways to sell my flat (and they found a buyer approx a month since changing to them) and there was a lot more feedback and communication throughout the process. Maybe I was just unlucky with Robinson Jackson but I ended up giving up on them as it never worked for me.
5/5
Robinson Jackson Sydenham branch assisted me with purchasing my first home. The attention to detail and professionalism shown by all throughout the entire process was simply outstanding. Their response times were rapid, the content of their responses was informative and meticulous and the overall level of customer service was up there with the best I have received. Everyone was friendly, knowledgeable and eager to find solutions to accommodate my situation. I will certainly be using their services again in the future and cannot recommend them and thank them enough. I would also like to give individual shoutouts to Byron and Saphire, both of whom I dealt with frequently and not once had anything other than a positive experience.
Dear Jack, Thank you for taking the time to review our service in such detail, and for your kind words. The team are thrilled with your comments. We wish you all the best in your first home. Rob Wright Owner Partner
2/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
I had a very positive interaction with Katy from Robinson Jackson. She was brilliant and very proactive throughout the process.
5/5
House sale went very well with Robinson Jackson, Katy at the progressions team kept us regularly updated and helped us as much as she could when other parts of the sale became stressful - would sell again through this estate agent if we put our house on the market in the future :-)
4/5
Good experience overall as a buyer. Got through the process in just 10 weeks with Katy the sales progressor. Ben the branch manager was a really friendly guy and nice to talk to on the few times i did as well. First buy so nothing to compare it too though. Cant give an opinion on selling through them as have only seen it from one side so far but nothing has put me off returning in the future.
5/5
Just a quick thanks to all of the hard-working team at Robinson Jackson. After what was a very stressful and long move (my estate agent and all of the solicitors unable to manage simple communications) Robinson Jackson were the only team that were able to stay on top of things. I wish we had used these guys as our estate agents but buying through them was a blessing. Special thanks go to Carol as she was amazing.
1/5
No response to offer we made on a flat... now has a sold sign and taken off rightmove. Won't be using RJ to sell my house in future or rent out my BTLs. You've lost a customer for the sake of a one minute call
5/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
If you need to sell your house then this is your place to go the team at Robison Jacksonβs are great and so helpful thanks for all your hard work π β¦
5/5
Great experience of Robinson Jackson Welling. Couldn't recomend them and their neighbouring branches enough. Avoid the online agents, pay the extra for dedicated and experienced professionals,
5/5
We dealt with Tony, the branch manager, when looking for our first home. He was excellent and very accommodating in helping us arrange viewings, liaise with the owners and getting our offer across. We completed on the house not too long ago and would like to thank Tony and everyone at Robinson Jackson for helping us in getting our foot on the property ladder.
5/5
Thank you to the whole team! Cannot fault their end to end process on selling my property. Would highly recommend them.
4/5
Good Service from Robinson Jackson Bexleyheath. From listing to selling took 4 days and went for over asking price. Professional service through the whole process of selling.
5/5
Rating only, no written review.
5/5
Professional, responsive and reputable.
5/5
I would highly recommend Robinson Jackson. The team always provided excellent service and made the whole process run as smooth as possible. I found everyone at Robinson Jackson to be polite, honest, respectful and professional
5/5
I would recommend this estate agency without reserve. They acted in a professional manner from start to finish. They showed perseverance and discretion in managing problems and liaising through the chain.
5/5
Professional and exemplary service from initial sale to completion. Their progression team (with a shout out to Sam) are exceptional providing a constant update of where you are in the transaction, liaising with solicitors, and also helped me find a last minute removal company when the people I was using couldn't then do the completion date. I have used them twice in the last three years and would definitely go back if I was selling again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 525.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.