Trusted Agent profile · Kent
Verified
★★★★★
3,828 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,828 reviews on two platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had a fantastic and easy experience with Robinson Jackson’s. Thank you to Sophie for being so understanding helpful.
Hi Courtney- we are glad you're happy with the experience thus far! We wish you the best. Kind Regards - Catherine, Branch Manager
5/5
GoogleThey are so helpful, friendly and professional. there services are so excellent. organising viewing was done quickly and efficiently. referencing process and letting process was fast, communciation was good and always responsive to any questions.
Hi Temitope- thank you so much for your kind words and your review! We wish you the absolute best with your move and hope you settle into your new home well. All the best - Catherine, Branch Manager
5/5
GoogleIt was so easy renting a house from robinson Jackson. Then meeting with Sophie who was Amazing and very helpful. She was so professional from showing the house and very responsive. She was great, made my renting less stressful.
Hello Nnenna- thank you so much for your review! We wish you the absolute best. Catherine - Branch Manager
5/5
GoogleI had such a great experience so far. Always getting prompt response and being updated all the way from initial meeting to already finding a tenant. Elli, Ennis, Catherine and Dani making a great team, providing easy process and exceptional customer service.
Hi Anett, thank you so much for your review! It's been a pleasure working with you so far in letting your beautiful home. All the best! Catherine - Branch Manager
5/5
GoogleRating only, no written review.
Hi Franklin, thank you for your review. All the best - The Lettings Team
5/5
GoogleRating only, no written review.
Hi Peter - thank you for your review! All the best - The Lettings Team
5/5
GoogleRating only, no written review.
Hi Melany, thank you for your review! We wish you the best in your new home. All the best - The Lettings Team
5/5
GoogleENNIS is a wonderful person, very professional
Hi Peter - thank you for your review and your kind words! All the best - The Lettings Team
5/5
GoogleCouldn’t thank Ellie and Danielle enough for all their help with my move, made everything so easy and straight forward. Highly recommend x
Hi Georgia, thank you for your review. We hope you settle in well in your new home. The Lettings Team
4/5
GoogleEllie helped us to find our tenants and through the whole process she was very professional and always answered our questions in timely manner. Will be using them again for sure.
Hello Batdulam, thank you for your review and for your kind words. Kind Regards- The Lettings Team
4/5
GoogleThe letting company and all state agents were very helpful and understanding of the COVID protocols. They helped me move in and made the whole letting process easy to follow and comfortable.
Hi Hector - thank you for your review. We wish you the best in your new home. All the best - The Lettings Team
4/5
GoogleThe initial meeting with the agent from Robinson Jackson to put the property on the website for renting was excellent - Ellie was fabulous. She was subsequently on hand anytime I needed her and responded to all my queries in a professional and timely manner.
Hi Adjuah, thank you for your review! It's been a pleasure working with you. All the best- The Lettings Team
5/5
GoogleExcellent professional service provide by Ellie, Ennis, Catherine and Danielle. They let my property in under a week after it had been on the market with another local agent for 6 months. Their online portal was an excellent way of uploading and sharing key documents.
Hi Frank - thank you so much for your review! It's been a pleasure finding you a tenant and working with you. Thanks again - The Lettings Team
5/5
GoogleRobinson Jackson has been amazing to deal with. We have just moved it to our second property managed by them and the whole process was dealt with very efficiently. The agents are also very easy to contact and they always get back to us very quickly.
Hi Joanna - thank you for your kind words! We wish you the absolute best in your new home. The Lettings Team
4/5
GoogleI have dealt with Ellie Eccleston & Danielle Freegard setting up my letting. I have very little time on my hands but they have been very helpful, guiding me through it & making it easy for me to organise - thank you.
Hi Michelle, thanks so much for your review and your kind words. It's been a pleasure working with you to date. All the best - The Lettings Team
5/5
GoogleI recommend this branch specifically Linna Pham and Ennis Richards. They are professionals with humble approach to people they are working with. It is good to know you still have people you can trust.
Hi Paul, thank you for your review! All the best - The Lettings Team
5/5
GoogleCatherine & Abbie were great. Both were very professional and happy to answer all the questions we had. The service was great. Thanks again.
Hi Paige- thank you so much for your review. It's been our pleasure helping you find a new home. We wish you the best. The Lettings Team
5/5
GoogleEllie was amazing, professional and friendly. She has made my whole process from start to finish smooth and quick.Thanks for the help!
Hi Chanelle, thank you so much for your review. We with you the best in the future - The Lettings Team
5/5
GoogleI want to thank Ellie Eccleston for being such an amazing person. She is approachable and keeps to her words. Also like to appreciate Ennis alongside for great efforts they put together in getting me this property. Thank you Robinson Jackson (lettings) team. Keep rising!
Hi Seyi - thank you for your review! All the best - The Lettings Team
5/5
GoogleThe staff at Robinson Jackson are superb. Amelia is always prompt in dealing with any issues and you can rely on a friendly ,efficient service if you call the office. Estate agents you can truly put your trust in. Highly recommend.
Hi Tony, thank you so much for your review! We look forward to continue to work with you. All the best - The Lettings Team
5/5
GoogleI would just like to say a very big thank you to the team at the Barnehurst branch. In particular Catherine, Sophie & Ennis. They have gone the extra mile, replied quickly to my emails and have made my letting experience very pleasant. Thanks guys, keep up the great job!
5/5
GoogleSophie Horan is a very nice and polite person, very professional and passionate with a her Job, she handled our transaction for house renting with so much patience and accuracy. A very good employee. I love her services.
5/5
GoogleRating only, no written review.
Hi Kemi- thank you so much for your review. All the best - The Lettings Team
5/5
GoogleRating only, no written review.
Thank you for your review, we are so happy you've been pleased with the service. All the best - The Lettings Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2026, 2022, 2021, 2020, 2019, 2018.
EA Masters by year, 2022 to 20182022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Jackson a message.
Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 527.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
